Governance Reform Under Real World Conditions: Citizens, Stakeholders, and Voice
Washington, DC: World Bank (2008), xxi, 525 pp.
Contains illustrations, tables, acronyms pp. xix-xxi, index
ISBN 978-0-8213-7456-6 (print); 978-0-8213-7457-3 (ebook)
CC BY
Signature commbox: 10-Politics-E 2008
"This book is a contribution to efforts to improve governance systems around the world, particularly in developing countries. It offers a range of innovative approaches and techniques for dealing with the most important nontechnical challenges that prevent many of those efforts from being successful or sustainable. By so doing, the book sets out the groundwork for governance reform initiatives. Its overarching argument is that the development community is not lacking the tools needed for technical solutions to governance challenges. The toolbox is overflowing; best practice manuals in various areas of interest tumble out of seminars and workshops. However, difficulties arise when attempts are made to apply what are often excellent technical solutions under real-world conditions. Human beings, acting either alone or in groups small and large, are not as amenable as are pure numbers. And they cannot be put aside. In other words, in the real world, reforms will not succeed, and they will certainly not be sustained, without the correct alignment of citizens, stakeholders, and voice." (Introduction, page 1)
1 Governance Reform under Real-World Conditions, 1
I. USING POLITICAL ANALYSIS TO GUIDE COMMUNICATION STRATEGIES
2 Public Opinion, the Public Sphere, and Quality of Governance: An Exploration / Sina Odugbemi, 15
3 Citizen Voice and the Public Sphere: Scoping Communication Challenges / Thomas Jacobson and Antonio G. Lambino II, 39
4 Dialogues as Communication Strategy in Governance Reform / J. P. Singh, 65
5 The Political Economy of Reform: Role of the Internal "Journalist" / Sumir Lal, 75
II. SECURING POLITICAL WILL
6 Creating Space for Effective Political Engagement in Development / Matthew Andrews, 95
7 Using Public Will to Secure Political Will / Lori Ann Post, Charles T. Salmon, and Amber N. W. Raile, 113
8 Organizing a Deliberative Participatory Process: What Does the Science Say? / Thomas Webler and Seth Tuler, 125
III. GAINING THE SUPPORT OF PUBLIC SECTOR MIDDLE MANAGERS
9 Governance, Stakeholder Involvement, and New Communication Models / Stanley Deetz and Lisa Irvin, 163
10 Public Sector Middle Managers: The Critical Link to Driving Public Sector Reforms / Peter Malinga, 181
11 Working Appreciatively to Foster Cultures of Public Service / J. Kevin Barge, 195
IV. BUILDING BROAD COALITIONS OF PRO-CHANGE INFLUENTIALS
12 Participation as Dialogue, Debate, and Negotiation: Entangled Promises and Practices / John Forester, 209
13 A Consensus-Based, Stakeholder-Driven, and Decentralized Approach to Building Broad Coalitions for Water Sector Reforms / George O. Krhoda, 219
14 Building Pro-Change Multisectoral Coalitions to Overcome the Resistance of Powerful Vested Interests / Robert de Quelen, 233
V. TRANSFORMING INDIFFERENT OR HOSTILE PUBLIC OPINION
15 Journalistic Framing and Media Relations for Marginalized Groups / Karen S. Johnson-Cartee, 251
16 Transforming Adverse Public Opinion into Support for Reforms / Rey Anthony G. David, Jr., 265
17 Six Big Ideas: ICT as a Vital Tool for Reform / Phil Noble, 271
VI. INSTIGATING CITIZEN DEMAND FOR GOOD GOVERNANCE
18 Consulting the Public-Thoughtfully / James S. Fishkin, 277
19 The Power of Organized Citizens: Fighting for Public Integrity / David Cohen, 287
20 Cultivating Deliberative Development: Public Deliberation as a Means of Improving Local, State, and Federal Governance / John Gastil, 303
21 Knowledge for Policy Making: Some Questions and Caveats / David E. Apter, 317
CASE STUDIES
1 Participation, Transparency, and Consensus Building in Support of Public Sector Reform: The Case of Nicaragua / Michele Bruni, 333
2 Communication, Coalition Building, and Development: Public Enterprise Reform in West Bengal and Orissa States, India / S. J. Masty, 355
3 Slovakia: Public Opinion and Reform, 391
4 Building Support for the Rule of Law in Georgia / José-Manuel Bassat, 397
5 Tax Reform and Communication in Bulgaria: Getting It Right, 413
6 Political Economy of Reforms: Learning from the Delhi Water Sector Experience / Avjeet Singh, 419
7 Mobilizing Middle Managers While Keeping Opponents at Bay: Implementing the Philippine Procurement Law / Cecilia Cabañero-Verzosa, 431
8 "We Didn't Know People Like Me Could Ask Questions Like This": A Dialogue in Bangladesh / David Prosser, 449
9 Public Consultation through Deliberation in China: The First Chinese Deliberative Poll / James S. Fishkin, Baogang He, and Alice Siu, 461
I. USING POLITICAL ANALYSIS TO GUIDE COMMUNICATION STRATEGIES
2 Public Opinion, the Public Sphere, and Quality of Governance: An Exploration / Sina Odugbemi, 15
3 Citizen Voice and the Public Sphere: Scoping Communication Challenges / Thomas Jacobson and Antonio G. Lambino II, 39
4 Dialogues as Communication Strategy in Governance Reform / J. P. Singh, 65
5 The Political Economy of Reform: Role of the Internal "Journalist" / Sumir Lal, 75
II. SECURING POLITICAL WILL
6 Creating Space for Effective Political Engagement in Development / Matthew Andrews, 95
7 Using Public Will to Secure Political Will / Lori Ann Post, Charles T. Salmon, and Amber N. W. Raile, 113
8 Organizing a Deliberative Participatory Process: What Does the Science Say? / Thomas Webler and Seth Tuler, 125
III. GAINING THE SUPPORT OF PUBLIC SECTOR MIDDLE MANAGERS
9 Governance, Stakeholder Involvement, and New Communication Models / Stanley Deetz and Lisa Irvin, 163
10 Public Sector Middle Managers: The Critical Link to Driving Public Sector Reforms / Peter Malinga, 181
11 Working Appreciatively to Foster Cultures of Public Service / J. Kevin Barge, 195
IV. BUILDING BROAD COALITIONS OF PRO-CHANGE INFLUENTIALS
12 Participation as Dialogue, Debate, and Negotiation: Entangled Promises and Practices / John Forester, 209
13 A Consensus-Based, Stakeholder-Driven, and Decentralized Approach to Building Broad Coalitions for Water Sector Reforms / George O. Krhoda, 219
14 Building Pro-Change Multisectoral Coalitions to Overcome the Resistance of Powerful Vested Interests / Robert de Quelen, 233
V. TRANSFORMING INDIFFERENT OR HOSTILE PUBLIC OPINION
15 Journalistic Framing and Media Relations for Marginalized Groups / Karen S. Johnson-Cartee, 251
16 Transforming Adverse Public Opinion into Support for Reforms / Rey Anthony G. David, Jr., 265
17 Six Big Ideas: ICT as a Vital Tool for Reform / Phil Noble, 271
VI. INSTIGATING CITIZEN DEMAND FOR GOOD GOVERNANCE
18 Consulting the Public-Thoughtfully / James S. Fishkin, 277
19 The Power of Organized Citizens: Fighting for Public Integrity / David Cohen, 287
20 Cultivating Deliberative Development: Public Deliberation as a Means of Improving Local, State, and Federal Governance / John Gastil, 303
21 Knowledge for Policy Making: Some Questions and Caveats / David E. Apter, 317
CASE STUDIES
1 Participation, Transparency, and Consensus Building in Support of Public Sector Reform: The Case of Nicaragua / Michele Bruni, 333
2 Communication, Coalition Building, and Development: Public Enterprise Reform in West Bengal and Orissa States, India / S. J. Masty, 355
3 Slovakia: Public Opinion and Reform, 391
4 Building Support for the Rule of Law in Georgia / José-Manuel Bassat, 397
5 Tax Reform and Communication in Bulgaria: Getting It Right, 413
6 Political Economy of Reforms: Learning from the Delhi Water Sector Experience / Avjeet Singh, 419
7 Mobilizing Middle Managers While Keeping Opponents at Bay: Implementing the Philippine Procurement Law / Cecilia Cabañero-Verzosa, 431
8 "We Didn't Know People Like Me Could Ask Questions Like This": A Dialogue in Bangladesh / David Prosser, 449
9 Public Consultation through Deliberation in China: The First Chinese Deliberative Poll / James S. Fishkin, Baogang He, and Alice Siu, 461
