"This study carried out between May and June 2013, seeks to establish levels of transparency in public institution in Southern Africa. The study in currently in its fourth year, and findings highlight the difficulties faced by Southern African when trying to seek, access and receive information from public bodies. The research, conducted by seven different MISA chapters in the region, again revealed the lack of openness, transparency and accessibility on the part of public institutions, as well as their reluctance to disclose information proactively or respond to specific requests for public information, although there has been a significant improvement with respect to the use of information communication technologies (ICTs) across the region." (Fesmedia website)