"There is a public interest in the reporting of major incidents, to inform the public of what has happened and over time allow the public to make sense of those events. Legitimate reporting of major incidents will often include approaches to individuals who have witnessed or been otherwise affected by the events; the Code does not seek to prevent this. Journalists must approach individuals caught up in these incidents, or affected family and friends, with sensitivity and sympathy. Journalists must take care to distinguish between claims and facts when reporting on major incidents. Journalists must take particular care in relation to any content about a major incident which involves children, considering carefully how to avoid unnecessary intrusion." (Key points, p1)