PART I
1 Overview / Pierre Guislain, Christine Zhen-Wei Qiang, Bruno Lanvin, Michael Minges, and Eric Swanson, 3
2 Foreign Direct Investment in Telecommunications in Developing Countries / Pierre Guislain and Christine Zhen-Wei Qiang, 15
3 Extending Communication and Information Services: Principles and Practical Solutions / Björn Wellenius, 41
4 The Role of ICT in Doing Business / Christine Zhen-Wei Qiang, George R. Clarke, and Naomi Halewood, 57
5 Trends in National E-Strategies: A Review of 40 Countries / Aref Adamali, John Oliver Coffey, and Zaid Safdar, 87
6 Tracking ICTs:World Summit on the Information Society Targets / Michael Minges, 125
PART II
User’s Guide to ICT At-a-Glance Country Tables, 149
At-a-Glance Country Tables, 151
Key ICT Indicators for Other Economies, 295
Definitions and Data Sources, 297