"1. Hyper-local factors were the most important components in both radicalisation and counter-radicalisation. Participants placed significant emphasis on the role of ‘heads’ of the neighbourhoods (who are the “only ones able to warn and convince young people against wrongdoing.” Heads of neighbourhoods have personal qualities that build trust within communities and make them effective first responders. These qualities can be summarised as follows: A credible, non-corrupt person who does not use his position to ‘swindle’ or make a profit; A person who promotes moderate stances and uses moderate speech; Local to the area, not just the region or the city, and speaks common people’s language; and Non-politically aligned and not promoting the values of one particular party or another. Another hyper-local element that helped improve communities’ resilience to radicalisation is the effective presence of security forces clamping down on radical preachers, which helps reduce the spaces of recruitment. Among the most important points highlighted by focus group participants was socio-economic deprivation that contributed to the primary method of radicalisation, which was “not out of religious conviction, but desire of money.” 2. Radicalisation happens offline and involves face-to-face recruiters making direct contact. Participants underlined the importance of hyper-local interaction as “television and social media do not have a drastic influence on young people’s minds. What impacts their thinking are their personal relationships with people they trust.” This concept works both positively and negatively as participants explained that in the incidents of radicalisation they were aware of, recruiters always knew their targets." (Major findings, page 8)