Socio-Informatics: A Practice-Based Perspective on the Design and Use of IT Artifacts
Oxford: Oxford University Press (2018), xviii, 559 pp.
Contains index
ISBN 978-0-19-873324-9
Signature commbox: 70-Technology-E 2018
"The last 25 years have seen a small revolution in our approach to the understanding of new technology and information systems. It has become a founding assumption of computer-supported cooperative work and human–computer interaction that in the future, if not already, most computer applications will be socially embedded in the sense that they will become infrastructures (in some sense) for the development of the social practices which they are designed to support. Assuming that IT artifacts have to be understood in this sociotechnical way, traditional criteria for good design in computer science, such as performance, reliability, stability or usability, arguably need to be supplemented by methods and perspectives which illuminate the way in which technology and social practice are mutually elaborating. This book concerns the philosophy, conceptual apparatus, and methodological concerns which will inform the development of a systematic and long-term human-centered approach to the IT-product life cycle, addressing issues concerned with appropriation and infrastructuring. This entails an orientation to “practice-based computing.” The book contains a number of chapters which examine both the conceptual foundations of such an approach, and a number of empirical case studies that exemplify it." (Publisher description)
Introduction: Socio-Informatics— Practice Makes Perfect? / Dave Randall and others,. 1
PART I: CONCEPTUAL FOUNDATIONS
1 Grounded Design: A Research Paradigm in Practice-Based Computing / Gunnar Stevens and others, 23
2 Practice and Technology: On the Conceptual Foundations of Practice-Centered Computing / Kjeld Schmidt, 47
3 “Practice Theory”: A Critique / Kjeld Schmidt, 105
4 Making Use: Understanding, Studying, and Supporting Appropriation / Gunnar Stevens and Volkmar Pipek, 139
5 A Bridge Too Far? Critical Remarks on the Concept of “Infrastructure” in Computer-Supported Cooperative Work and Information Systems / Charlotte P. Lee and Kjeld Schmidt, 177
PART II: METHODOLOGICAL POSITIONINGS
6 Investigation and Design / Dave Randall, 221
7 Critical Reflections on Participation in Design / Ina Wagner, 243
8 Integrated Organization and Technology Development: A Critical Evaluation / Markus Rohde and Volker Wulf, 279
9 Design, Action, and Practice: Three Branches of the Same Tree / Gillian R. Hayes, 303
10 Praxlabs: A Sustainable Framework for User-Centered Information and Communication Technology Development—Cultivating Research Experiences from Living Labs in the Home / Corinna Ogonowski and others, 319
PART III: DESIGN CASE STUDIES
11 Information and Communication Technology Design in a Complex Moral Universe: Ethnography-Based Development of a GPS Monitoring System for Persons Who Wander / Claudia Müller and Lin Wan, 363
12 come_NET: Connecting Computer Clubs with a Community Platform / Konstantin Aal and others, 391
13 Enabling Users of Enterprise Systems to Mash Up Resources and Develop Widgets / Michael Spahn and others, 421
14 A Fitting Solution / Kaori Kashimura and others, 445
15 Toward Transferability in Grounded Design: Comparing Two Design Case Studies in Firefighting / Matthias Betz and Volker Wulf, 459
PART IV: META-RESEARCH
16 Research into Design-Research Practices: Supporting an Agenda toward Self-Reflectivity and Transferability / David Randall and others, 491
Epilogue: Socio-Informatics: Intertwining Analytical and Design-Oriented Research into Social Practices / Volkmar Pipek and others, 541
PART I: CONCEPTUAL FOUNDATIONS
1 Grounded Design: A Research Paradigm in Practice-Based Computing / Gunnar Stevens and others, 23
2 Practice and Technology: On the Conceptual Foundations of Practice-Centered Computing / Kjeld Schmidt, 47
3 “Practice Theory”: A Critique / Kjeld Schmidt, 105
4 Making Use: Understanding, Studying, and Supporting Appropriation / Gunnar Stevens and Volkmar Pipek, 139
5 A Bridge Too Far? Critical Remarks on the Concept of “Infrastructure” in Computer-Supported Cooperative Work and Information Systems / Charlotte P. Lee and Kjeld Schmidt, 177
PART II: METHODOLOGICAL POSITIONINGS
6 Investigation and Design / Dave Randall, 221
7 Critical Reflections on Participation in Design / Ina Wagner, 243
8 Integrated Organization and Technology Development: A Critical Evaluation / Markus Rohde and Volker Wulf, 279
9 Design, Action, and Practice: Three Branches of the Same Tree / Gillian R. Hayes, 303
10 Praxlabs: A Sustainable Framework for User-Centered Information and Communication Technology Development—Cultivating Research Experiences from Living Labs in the Home / Corinna Ogonowski and others, 319
PART III: DESIGN CASE STUDIES
11 Information and Communication Technology Design in a Complex Moral Universe: Ethnography-Based Development of a GPS Monitoring System for Persons Who Wander / Claudia Müller and Lin Wan, 363
12 come_NET: Connecting Computer Clubs with a Community Platform / Konstantin Aal and others, 391
13 Enabling Users of Enterprise Systems to Mash Up Resources and Develop Widgets / Michael Spahn and others, 421
14 A Fitting Solution / Kaori Kashimura and others, 445
15 Toward Transferability in Grounded Design: Comparing Two Design Case Studies in Firefighting / Matthias Betz and Volker Wulf, 459
PART IV: META-RESEARCH
16 Research into Design-Research Practices: Supporting an Agenda toward Self-Reflectivity and Transferability / David Randall and others, 491
Epilogue: Socio-Informatics: Intertwining Analytical and Design-Oriented Research into Social Practices / Volkmar Pipek and others, 541
