"The key findings suggest that Syrians continue to adopt social media and social messaging apps as the primary channels through which they access news. They appreciate the privacy of messaging apps for communication with friends and family, and check the credibility of news stories with friends, family and other sources through these apps. In 2023, Syrians required news content about local issues, economic news and updates regarding basic services, all of which differed from the 2020 findings. Respondents also told us that they prioritise breaking news, and have minimal dependency on radio or print. They are adept at recognising partisan media and prefer news from familiar, credible media that are free from political bias. They have average levels of trust in most local, regional and international media, with very little differentiation between the most trusted and least trusted (only 10% difference). Residents of Ar-Raqqa have some of the lowest levels of trust across media providers. Syrians have medium/mixed levels of trust in a wide range of online and offline news and information sources, including independent media Over 74% of the survey respondents reported that they trust news that they receive on social media from friends and family." (Executive summary, page 1-2)