"This document addresses open and distance learning (ODL) in a variety of environments where education and learning are increasingly technology mediated, whether it be completely at distance or an increasingly prevalent blended framework where students use technology part of the time. During times of emergency or in response to situations of global significance, it may be necessary for institutions to move learning rapidly and unexpectedly to an ODL environment. While some institutions have systems already in place, many do not and may be significantly challenged by these events. As has been seen during the recent and ongoing COVID-19 pandemic, governments, educational institutions, instructors and quality assurance bodies have had to make adjustments to teaching and learning to accommodate the movement restrictions imposed on populations to control the virus. A number of challenges may be encountered during movement to online learning, including ensuring that appropriate content delivered through platforms is available and accessible for all students, that the needs of students with disabilities have been considered, that training for those delivering and receiving the teaching and learning is available, and that appropriate support people can work with the students." (Introduction)