"This research presents a picture of a public in Burma that, to varying degrees, lacks knowledge, confidence, motivation and opportunity to participate in governance processes and make their voices heard. However, the study provides objective evidence that a relationship exists between people’s media access and their level of citizen engagement. Access to public service oriented media increases the likelihood of being formally engaged rather than disengaged. Even when accounting for those characteristics that can act as barriers for the individual to engage in governance processes – being female, being poor and living in rural areas – the effect of media on engagement is significant." (Key findings)