Towards building inclusive digital communities: ITU toolkit and self-assessment for ICT accessibility implementation
Geneva: ITU (2023), viii, 101 pp.
Contains 25 figures, 18 tables, glossary pp. 93-100
ISBN 978-92-61-32381-3 (print); 978-92-61-32391-2 (pdf)
"This newly revised edition of the ITU toolkit and self-assessment for ICT accessibility implementation, "Towards Building Inclusive Digital Communities", incorporates updates aimed to support the efforts of ITU members and all stakeholders in understanding and implementing ICT accessibility at national and regional level. Furthermore, the toolkit's self-assessment provides tailored expert advice and recommendations for enhancing digital inclusion, in line with the United Nation's global commitments, such as the Convention on the Rights of Persons with Disabilities and the 2030 Agenda for Sustainable Development. The toolkit will also enable ITU members and stakeholders to evaluate their advancement in implementation with efficiency and find good practices and solutions to make digital information, services, and products digitally accessible for all intended users." (Foreword)
1. Introduction to ICT accessibility within the inclusive digital global ecosystem, 1
2. Basics of inclusive digital transformation, 9
3. Methodology and how to run the toolkit and self-assessment, 16
4. ICT accessibility toolkit and self-assessment, 19
5. GUIDELINES AND BEST PRACTICE, 26
Law and regulation best practice (1), 28
Political buy-in best practice (2), 43
Development and inclusion of standards as references best practice (3), 45
Public procurement best practice (4), 57
Training best practice (5), 62
Monitoring best practice (6), 76
E-government best practice (7), 78
6. Accessible public access and mobile communications including an accessible equipment checklist for public access and accessible mainstream smartphones for mobile communications, 84
7. Glossary, 93
2. Basics of inclusive digital transformation, 9
3. Methodology and how to run the toolkit and self-assessment, 16
4. ICT accessibility toolkit and self-assessment, 19
5. GUIDELINES AND BEST PRACTICE, 26
Law and regulation best practice (1), 28
Political buy-in best practice (2), 43
Development and inclusion of standards as references best practice (3), 45
Public procurement best practice (4), 57
Training best practice (5), 62
Monitoring best practice (6), 76
E-government best practice (7), 78
6. Accessible public access and mobile communications including an accessible equipment checklist for public access and accessible mainstream smartphones for mobile communications, 84
7. Glossary, 93
