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Community Engagement in Humanitarian Action Toolkit
New York; London: UNICEF; CDAC Network (2022), 178 pp.
Capacity Decision Framework for CCE/AAP (Communication and Community Engagement/Accountability to Affected People)
London: CDAC Network (2022), 36 pp.
"The capacity decision framework is designed to inform communication and community engagement/accountability to affected people (CCE/AAP) surge capacity requests at a country level to address inter-agency response-wide CCE/AAP gaps. It considers capacity requirements to deliver CCE/AAP across a huma
...
Assessment of Communication, Community Engagement, and Accountability in Colombia and Recommendations for Response-Wide Synergy
CDAC Network (2021), 32 pp.
"The report documents the status of response-wide Communication, Community Engagement and Accountability towards Affected Populations (CCEA) in Colombia and provides recommendations for a strengthened and more inclusive response. The report explores the operating environment, what works well and wha
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Fiji Media, Language and Telecommunications Landscape Guide
Australian Aid (AusAID); CDAC Network (2021), 26 pp.
"This guide is a living document that is meant to be used as a starting point when planning and undertaking a campaign prior to (if possible) and during a disaster. It is intended to support the work of the Fiji government and the Fiji Communication and Community Engagement Working Group (CCEWG) in
...
A Framework for Assessing Success of National CCE Platforms
CDAC Network; Ground Truth Solutions (2020), 14 pp.
"This framework lays out the multiple elements needed to successfully build and assess the performance of a national Communications and Community Engagement (CCE) Platform. These Platforms enable a broad range of government and disaster response organisations to implement coordinated communication a
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Improving the Response to COVID-19: Lessons from the Humanitarian Sector Around Communication, Community Engagement and Participation
CDAC Network (2020), 22 pp.
"Lesson one: Put people and principles at the centre of COVID-19 decision-making, not politics. Lesson two: Reframe discussions about responsibility in a pandemic so that those who are considered vulnerable are a priority rather than an afterthought. Lesson three: Prepare ways to share sophisticated
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The Journey to Build Fiji’s National Communication Platform
CDAC Network; Ground Truth Solutions (2020), 8 pp.
"Over the last two years, Fiji has worked to build a Communication and Community Engagement (CCE) platform that embeds advanced two-way communication capabilities in the national disaster response system. While it is common to think of “platforms” as a technology service, the intent here is much
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Common Services for Communication and Community Engagement: National and Sub-National Platforms. A Status Update
CDAC Network (2020), 29 pp.
"It has been widely agreed that national platforms for Communication and Community Engagement (CCE) are essential for making progress toward greater participation and accountability in humanitarian response. A policy paper describing this in detail was produced by the CDAC Network in 2016, supported
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Situational Analysis of Communication, Community Engagement and Accountability in Burkina Faso
CDAC Network (2020), 17 pp.
"Burkina Faso is dramatically confronted with the consequences of violence, persistent food insecurity and malnutrition. Five of the thirteen regions of the country are particularly affected, and the humanitarian situation has been steadily deteriorating since 2017 with a peak observed in the second
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Communication is Aid: E-Learning Course
[London]: CDAC Network; Humanitarian Leadership Academy (2020)
"When disaster strikes people need food, shelter, water and safety. They also need information and they need to be able to communicate – with each other and with those trying to help them. Through information provision and dialogue it is possible to engage people actively in the response: enabling
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Practical Experiences Building: A Government-Led CCE Platform in Vanuatu
CDAC Network; Ground Truth Solutions (2020), 8 pp.
"Building effective CCE capabilities is particularly important in Vanuatu, a Pacific nation spanning 83 islands, which is vulnerable to natural disasters ranging from tropical cyclones and volcanic eruptions, to disease and agricultural threats. 2020 has been a particularly challenging year for its
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Collective Communication and Community Engagement in Humanitarian Action: How to Guide for Leaders and Responders
Key Guides
CDAC Network (2019), 75 pp.
"This guide suggests practices to support an active role for communities in humanitarian services and decision-making, improve access to information and keep people connected to support their own ways of coping. It emphasises a collective approach where humanitarian actors coordinate, collaborate an
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Preparing the Ground for Better Dialogue, Better Information, Better Action: Lessons on Communicating with Communities in Emergencies
Deep Insights
CDAC Network; World Vision International (2018), 31 pp.
"What we’ve learnt about communicating effectively with disaster affected communities: 1. To deliver actionable, life-saving information, emergency responders should strive to agree on common messages developed in partnership with communities and tackle the spread of rumours. 2. It is important to
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Rumour Has It: A Practice Guide to Working with Rumours
London: CDAC Network (2017), 44 pp.
"The guide is designed to help you develop a way of working with rumours. As with all humanitarian action, there is no one-size-fits-all approach. Instead, the guide aims to build your knowledge and understanding of rumours, and suggests key steps and considerations. A range of options and tools is
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Practice Brief: Communicating with Communities During the First Six Weeks of an Emergency Response
CDAC Network (2014), 9 pp.
"This practice brief outlines the essential ‘Communicating with Communities’ (CwC) elements’ required during the first six weeks of a humanitarian response. Many of the core elements are not ‘new’ to humanitarian response; however, while practitioners will be familiar with many of them, ev
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Typhoon Hayian Learning Review: A Review of 'Communicating with Communities' Initiatives and Coordination in the Response to Typhoon Haiyan in the Philippines
CDAC Network (2014), 53 pp.
"The review acknowledges that a stronger commitment by humanitarian agencies to address communication and information needs was seen after Typhoon Haiyan than in previous disasters. However, efforts are still required to ensure the consistency and coordination of ‘communication with communities’
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Social Media in Emergencies: 101 Seminar Report
CDAC Network (2013), 10 pp.
CDAC Haiti: Learning Review
Ohain: CDAC Network; Channel Research (2012), 88 pp.
"In the immediate aftermath of the January 2010 earthquake in Haiti, the CDAC (Communicating with Disaster Affected Communities) Network undertook its first ever ground initiative. This initiative, which came to be known as CDAC Haiti, was funded largely through the OCHA’s ERRF with some additiona
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