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Negotiating Journalism: The (In)congruences of Role Expectations and Evaluation of Media Performance Between Audiences and News Professionals in Chile
International Journal of Communication, volume 19 (2025), pp. 1893–1917
"Based on an online survey with 330 Chilean journalists and 4,615 media users, this study examines the discrepancies between the expectations of Chilean audiences and news professionals regarding journalistic roles and their evaluation of media performance. The findings reveal that audiences place g
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Spurring or Blurring Professional Standards? The Role of Digital Technology in Implementing Journalistic Role Ideals in Contemporary Newsrooms
Journalism & Mass Communication Quarterly, volume 102, issue 1 (2024), pp. 88-119
"This study examines the perceived relevance and implementation of competing normative ideals in journalism in times of increasing use of digital technology in newsrooms. Based on survey and content analysis data from 37 countries, we found a small positive relationship between the use of digital re
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Between Hagiography and Self-Trolling: Multimodal Analysis of Memes for Boric in the 2021 Chilean Presidential Election
International Journal of Communication, volume 18 (2024), pp. 4935-4961
"We use the concept of hagiography to analyze the absurd content found in the memes that circulated after the first round of Chile’s 2021 presidential election. We examined 201 video and image memes to elucidate how the supporters of the then-candidate Gabriel Boric created a narrative of the poli
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News, Negativity, and the Audience's Role in Finding Happiness in Journalism
"This commentary argues that caring about mental health and well-being in journalism begins with journalists, but it also should include corresponding care for news audiences." (Abstract)
Establishing Individual, Organizational and Collective Practices for Journalists' Well-Being through Disconnection
"This chapter explores broader use and negotiation of online connection and disconnection within news organizations and professional bodies. It argues that improving the happiness of journalists means centering methods of care in the profession, within individual practice and organizational editoria
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Engaged Journalism and Professional Happiness
"This chapter identifies what motivates and professionally satisfies an engaged journalist. Instead of happiness, it suggests the notion of contentment." (Abstract)
Recruitment and Retention Practices in a Changing African News Media Ecosystem
"This chapter maps out the contours of recruitment and retention practices in an increasingly complex African news media ecosystem in which traditional news media operate alongside a new crop of small but very vibrant media start-ups that are intentionally unencumbered by traditional journalistic an
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The Joy in Journalism
"This chapter argues that we should take seriously the possibility that particularly morally entangled forms of journalism, such as conflict and investigative reporting, might be deeply emotionally fulfilling." (Abstract)
Self-Employment in the News Industry
"This chapter highlights the position of freelance or self-employed journalists in the news sector from the pessimistic observation that news organizations tend to push journalists into a freelance status to cope with decreasing revenues and are inspired by neoliberal thoughts." (Abstract)
Finding Joy as Journalists
"This chapter finds that journalists find joy in numerous aspects of their work: the opportunity to provide perspective, show compassion to their community and display gratitude for their own experiences in life." (Abstract)
Developing Psychological Capital to Support Journalists' Well-Being
"This chapter seeks to enhance journalists’ psychological capital with targeted interventions." (Abstract)
Workplace Happiness, Journalism and COVID-19 in South Asia
"This chapter explores some of the positive strategies employed by South Asian media institutions to enhance workplace happiness and help journalists to cope with stress and traumatic experiences during the COVID-19 pandemic. Happiness is crucial for media institutions because journalism is one of t
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Has Journalism Forgotten the Journalists?
"This essay argues that more qualitative research is needed to assess why journalists are reporting burnout, taking time off work, and in some cases leaving the profession." (Abstract)
Job Control and Subjective Well-Being in News Work
"The objective of this chapter is to establish a link between the concepts of job control and subjective well-being to explore the question of journalists’ happiness." (Abstract)
Journalists Considering an Exit
"This chapter examines the results of a number of studies that considered whether and why journalists sought to leave the profession. They found that freelance, female, and low earning journalists were the most likely to leave." (Abstract)
Supporting Digital Job Satisfaction in Online Media Unions' Contracts
"Bringing together critical political economy of media and industrial relations research, the chapter argues that the collective bargaining agreement is a communicative means through which digital newsworker unions express worker resistance to labor issues." (Abstract)
Cognitive Dissonance in Journalistic Trauma
"The chapter proposes solutions for unhealthy coping techniques, such as ignoring, only positive focus, and diminishing negatives, and modifying only the dissonance-inducing behavior are not long-term solutions for most individuals." (Abstract)
Teaching Student Journalists to Refill their Happiness Tanks
"This chapter suggests methods for encouraging well-being among journalism students and refers to ground-breaking court cases that have put media organisations on notice, requiring them to provide psychologically safe workplaces for journalists." (Abstract)
How Newsroom Social Media Policies Can Improve Journalists' Well-Being
"This chapter draws on a discourse analysis of newsroom social media policies, and in-depth interviews with journalists focused on their reactions to the social media policies within the newsrooms in which they have worked, and their recommendations for how those policies should be improved." (Abstr
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What Psychology Can Offer in Understanding Journalists' Well-Being
"This chapter introduces the psychological science of well-being as applied to the work of journalists. This review links the general psychological literature on health and well-being with the emerging literature about journalists’ well-being to enhance our understanding of journalists’ experien
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