"This review was commissioned by CDAC Network to provide a snapshot of the status of Communication, Community Engagement and Accountability (CCEA) in Haiti six months into the earthquake response. The study aims to identify common themes and critical questions that response actors should be asking t
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o improve sustainable, collective, localised action in CCEA moving forward. Several recommendations are put forward for consideration going forward." (Page 4)
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"The humanitarian Communication, Community Engagement and Accountability (CCEA) coordination structures in Sudan are primarily led by UN agencies with governmental counterparts at the sector level in Khartoum and field sites. These coordination structures have a relatively low level of representatio
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n of local NGOs, community based organisations (CBOs) and other community and local organisations considering the large number of local entities working at field level. Local organisations are involved in the Sudan Prevention of Sexual Exploitation and Abuse (PSEA) Network, led by with World Food Programme (WFP) as the Secretariat with support from the PSEA focal point and the Humanitarian Country Team, the Network itself lacks strong linkages with the wider humanitarian coordination and protection forums. The pre-conditions and interests of donors have restricted the capacity of local actors to facilitate and coordinate meaningful CCEA, such as not allocating specific funding for CCEA related activities, and the resulting lack of coordination and availability of information has restricted national NGOs and community-based organisations (CBOs) from accessing the humanitarian Community Engagement and Accountability (CEA) system. During the review period up to July 2021 it was found that there could also be an improvement in increasing the level of engagement of media and the private sector for CCEA to share skills and deepen engagement. These media agencies, private sector communication and media companies and organisations outside of the traditional humanitarian space have a great deal of CCEA expertise and despite this, there remains a minimal level of collaboration and linkages between them and the humanitarian system." (Summary, page 6)
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"The report documents the status of response-wide Communication, Community Engagement and Accountability towards Affected Populations (CCEA) in Colombia and provides recommendations for a strengthened and more inclusive response. The report explores the operating environment, what works well and wha
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t improvements and efficiencies can be made across responses for the common good in the context of CCEA. It promotes the creation of synergies between the various coordination efforts and supports existing collective platforms and related cluster coordination functions. It further seeks to support the development and integration of a common services approach to AAP, communication and engagement with communities across coordination efforts, and helps response actors understand immediate needs, gaps and opportunities in CCEA." (Introduction, page 7)
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"Since October 2017, the Common Service for Community Engagement and Accountability (‘the Common Service’) has been funded as a dedicated project providing key services and support to help humanitarian organisations engage effectively with Rohingya communities and Bangladeshis living near Rohing
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ya camps (host communities) in Cox’s Bazar. A sub-national working group on communicating with communities (CwC) already existed in Bangladesh and was activated in response to the Rohingya refugee crisis. The Common Service project operates alongside the working group carrying out a diverse range of activities including creating and sharing audio and visual content in the Rohingya language; supporting and training humanitarian agencies on language, communication, community engagement and accountability; and operating a collective feedback analysis service, collating and analysing community feedback and complaints data from different sources and producing a fortnightly bulletin" (Preface, page 4). –- "There is strong evidence to suggest that community members have improved access to coordinated, timely and responsive two-way community engagement as a result of the Common Service. The evaluation has found causal evidence to suggest that support the Common Service has provided to the humanitarian sector, through provision of communication materials and training has led to humanitarian agencies being better equipped to communicate with communities and in turn community members having access to key, useful information which has prompted them to take action." (Conclusions, page 50)
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"This framework lays out the multiple elements needed to successfully build and assess the performance of a national Communications and Community Engagement (CCE) Platform. These Platforms enable a broad range of government and disaster response organisations to implement coordinated communication a
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nd engagement strategies based on the belief that “information saves lives during a crisis." (Page 1)
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"Over the last two years, Fiji has worked to build a Communication and Community Engagement (CCE) platform that embeds advanced two-way communication capabilities in the national disaster response system. While it is common to think of “platforms” as a technology service, the intent here is much
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broader. While technology is an important component, today’s best-in-class national CCE “platforms” include a broad network of organisations that collaborate on communications efforts, create resources such as guides and training that support efforts, and provide governance structures that support an integrated communication framework. This is critical work. As a Pacific island nation, Fiji’s nearly 900,000 people are exposed to the ongoing threat of tropical cyclones and earthquakes. At the beginning of 2020, Fiji faced two tropical cyclones in a period of three weeks and then in April experienced land fall from the category five Tropical Cyclone Harold. These weather crises coincided with the public health challenges arising from the COVID-19 pandemic." (Page 1)
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"Building effective CCE capabilities is particularly important in Vanuatu, a Pacific nation spanning 83 islands, which is vulnerable to natural disasters ranging from tropical cyclones and volcanic eruptions, to disease and agricultural threats. 2020 has been a particularly challenging year for its
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300,000 citizens, with the landfall of Category 5 Tropical Cyclone Harold in April and the concurrent rise of the COVID-19 pandemic. Over the last two years, the Australian Department of Foreign Affairs and Trade (DFAT) has sponsored a programme to build sustainable next-generation CCE capability within Vanuatu. This nationally grounded initiative has been led by Vanuatu’s National Disaster Management Office (NDMO) with coordination support from the CDAC Network and Ground Truth Solutions (GTS). CARE provides additional CCE Technical Advisory and Secretariat support." (Page 1)
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