"Data work—the routinized, information-processing operations that support artificial intelligence systems—has been portrayed as a source of both economic opportunity and exploitation. Existing research on the moral economy of data work focuses on platforms where individuals anonymously complete
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one-off projects for as little as one cent per task. However, data work is increasingly performed inside organizational settings to promote more consistent and accurate output. How do technologists and data workers construct and morally justify these arrangements? This article is based on 19 months of participant-observation research inside a San Francisco-based startup. Drawing on theories of relational work, I show how managers in San Francisco and contractors in the Philippines collaborated to “clean up” the morally questionable status of data work. Managers attempted to engineer interactions with data workers to emphasize fun and friendship while obscuring vast inequalities. Filipino data workers framed American managers as benevolent patrons and themselves as grateful clients to reinforce managers’ sense of responsibility for their well-being. By shifting attention from the structure of roles to the structure of relationships in organization-based data work, this article demonstrates the function of culture and meaning-making in both generating reliable and accurate data and reproducing status hierarchies in the tech industry. Additionally, this article’s examination of the complex and often contradictory dynamics of organizational attachment and marginalization has implications for debates about how the conditions of data work can be improved." (Abstract)
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"Despite the scientific significance of journalism practice, the gap between academic and applied fields persists. In this paper, based on our project on the digital security of journalists and their sources, we argue that practice-relevant research in the form of the action-innovation model benefit
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s both the academic and the applied realms. To this end, we provide hands-on practical training on the important topic of digital security, which remains under-researched and therefore requires an exploratory approach. A total of 23 training sessions were conducted for 230 participants representing various media outlets in Germany. The objective was to enhance awareness and skills regarding digital threats. This constituted the core of a mixed-methods approach, which included surveys, observation, and interviews. In evaluating the process and results, it was found that the combination of applied and scholarly elements enhanced the project in terms of access, commitment, contextualisation and depth. The data were analysed according to an adaptation of the socio-technological Newsafety concept. The findings revealed a general lack of competence in dealing with cyber threats and a severely lacking in-house communication. In general, to address and explore relevant and current issues like this, it is recommended to consider the practical value to research participants and to collaborate with practice-based trainers who can help bridge the gap and foster mutual understanding." (Abstract)
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"We recruited participants aged 13-14 in three countries: Mexico, South Africa and the Netherlands. Through a questionnaire, an observation exercise and interviews, we gathered information in order to identify trends [...] We constructed a number of global personas that cut across the groups. Safety
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Seeker: Aims to avoid potential harm online; they do not interact with content they believe is not genuine and they are discerning about friend requests. Awareness Raiser: Is concerned about global issues and considers the positive impact of online content more important than its veracity. Entertainment Junkie: Cares about having fun, being entertained and making friends smile; truth isn’t as important. Dedicated Fan: Believes content posted by the people they admire and will call out fake news about the things they care about. Socialiser: Is all about friends, connecting across several social media platforms. They are discerning about friends but still have hundreds – and they believe the things they share. Scroller: Doesn’t engage with misinformation or content they don’t care about; they just scroll on past. They can be challenging to engage." (Executive summary, page 4-5)
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"Combining theoretical and empirical discussions with shorter thick description case studies, this book offers an anthropological exploration of the emergence in Malaysia of lifestyle bloggers – precursors to current social media microcelebrities and influencers. It tracks the transformation of pe
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rsonal blogs, which attracted readers with spontaneous and authentic accounts of everyday life, into lifestyle blogs that generate income through advertising and foreground consumerist lifestyles. It argues that lifestyle blogs are dialogically constituted between the blogger, the readers, and the blog itself, and challenges the assumption of a unitary self by proposing that lifestyle blogs can best be understood in terms of the dividual self." (Publisher description)
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"Drawing on more than 100 in-depth interviews with journalists and aid agency press officers, participant observations at the Guardian, BBC and Save the Children UK, as well as the ordinary people who created the words and pictures that framed these disasters, this book reveals how humanitarian disa
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sters are covered in the 21st century – and the potential consequences for those who posted a tweet, a video or photo, without ever realising how far it would go." (Publisher description)
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"Around the world diverse actors are working to develop technology that directly improves social conditions. This report refers to these types of technology as ‘social tech’. Examples of social tech include anti-corruption systems for citizens to report bribes; communications platforms for refug
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ees on the move; and systems that allow farmers to plan their next crop. The resulting report surveys how social tech is produced and used across sub-Saharan Africa, and what interventions might enrich and improve this ‘ecosystem’. Its primary focus is on information and communication technologies (ICT), though many of its lessons will apply more broadly. It also concentrates on accessible systems, in which the end user is the person who benefits, rather than on specialised systems for professionals. Commissioned by funders in the social tech sphere, the purpose of this report is to find where intervention might improve the ecosystem. We believe that addressing key weaknesses in the ecosystem can help new social tech initiatives – with powerful base-of-the-pyramid benefits – to succeed." (Executive summary)
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"While the Kanaks’ pro-independence protests against French settlers have been extensively documented in the global media and academic literature, another protest – more subtle and diffused, but deeply embedded – is now taking place in New Caledonia (South Pacific) to decide whether to remain
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in the French Republic or become independent in a referendum between 2014 and 2019. This article suggests that there is a polarisation in the New Caledonian media sphere that deeply affects journalistic practices. Drawing on data collected from archival research, participant observation and interviews conducted at both the metropolitan daily newspaper, Les Nouvelles Calédoniennes, and the pro-independence radio station, Radio Djiido, this article demonstrates how local journalists problematically navigate and, often, contest diverse sociocultural values, practices and principles prevailing at different times and places/spaces, creating a deep division in the New Caledonian media sphere." (Abstract)
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"The South African community station movement, consisting now of around 100 such stations, situates itself explicitly in the international tradition of alternative, grassroots and (in some cases) radical media. The stations aspire - and are mandated to - cater for poor and marginalised communities,
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often left out of the information mainstream. Created as part of the democratisation process of the mid-1990s, the establishment of the sector represents a conscious attempt to broaden the Habermasian public sphere in South Africa, to improve opportunities for marginalised communities to participate in public discussion, and to build local identities in a range of ways. This article describes the way these stations are meeting their mandate in one area, news broadcasting, where they set out to cover events of particular interest to their communities. It presents a detailed analysis of the extent to which their news bullteins cover local stories, are generated by the stations themselves and use audio material. It also looks at staffing and resourcing, organisational challenges and values. On the basis of empirical research conducted at some 13 radio stations in and around Johannesburg, using methods that include content analysis, interview and observation, the findings indicate that community stations are generally failing to meet their mandate in the critical area of providing original, local news." (Abstract)
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"This study is about Community Radio Madanpokhara (CRM) in Palpa district in Western Nepal. Initiated and managed by the local residents, CRM has been on the air on frequency modulation (FM) band serving 800,000 potential listeners in the region since 2000. Triangulating in-depth interviews, observa
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tions and an audience survey as methods, this research explores the nature and extent of the local residents’ participation in the communication process. The station, operating with a wide participation from its community members, has not only been successful in providing them with an access to much needed information and entertainment but has also, in fact, proved to be an important avenue for the local population to express their opinions and views as well as exchange feelings. An audience survey, conducted in January 2004, revealed that 80.8 percentage of the local respondents listen to their community radio station for information and entertainment. Community radio in the region not only took away listeners from the state owned radio station, it also added new listeners. Thus, operation of a community radio station is not about sharing power, but it is also about creating new power. CRM has increased access to information for a larger section of rural population previously not served or underserved by the state media or the capital based-elite media. If knowledge is power and democracy is more about decentralization of power, then community radio stations in Nepal are truly championing this cause by creating many centers of power in the nation by empowering those left behind in the process and by securing their active involvement. They are encouraging the dispossessed and the marginalized in breaking the ages-old culture of silence, and CRM is leading the way in this endeavor." (Abstract)
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