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Content Moderation & Regulation: Social Media
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AI and automated decision-making in news and media: Key technologies and emerging challenges
Melbourne: ARC Centre of Excellence for Automated Decision-Making and Society; RMIT University (2023), 37 pp.
"Automated systems and processes are a common feature of the news and media environment. This report introduces four key examples: search, recommendation, automated content moderation and curation, and advertising technology (AdTech). We provide a basic explanation of how these systems work at the t
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Social Media Platforms and Challenges for Democracy, Rule of Law and Fundamental Rights
Brussels: European Parliament, Policy Department for Citizens’ Rights and Constitutional Affairs (2023), 151 pp.
"This study, commissioned by the European Parliament’s Policy Department for Citizens’ Rights and Constitutional Affairs at the request of the LIBE Committee, examines risks that contemporary social media - focusing in particular on the most widely-used platforms - present for democracy, the rul
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Digital Platform Governance and the Challenges for Trust and Safety. Part 2: Platform's Own Policies and Practices: What Problems Need Changing?
Research ICT Africa; UNESCO (2023), 7 pp.
"Platform policies lack clarity about the relationship between them, and also about how policies should be applied at global and local levels. How platforms understand and identify harms is insufficiently mapped to human rights standards, and there is a gap in how policy elements should deal with di
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Researching the Evolving Online Ecosystem: Telegram, Discord and Odysee
London: Institute for Strategic Dialogue (ISD) (2023), 59 pp.
"Harmful actors use an ever-expanding range of digital spaces to spread harmful ideologies and undermine human rights and democracy online. Understanding their evolving ideas, online networks and activities is critical to the development of a more comprehensive evidence base to inform effective and
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"[...] There are 70 million individuals who are administrators of Facebook groups. Many more coordinate groups across other platforms such as WhatsApp, Signal, and others, which are often run on mobile devices - with a global user base of 5.34 billion unique mobile users. Group administrators and mo
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Digital Platform Governance and the Challenges for Trust and Safety. Part 1: Why Lies and Hatred Proliferate on Digital Platforms
Research ICT Africa; UNESCO (2023), 21 pp.
"Online and platform content that may cause harm through the breach of human rights is sufficiently widespread to have raised concerns about the potentially severe implications for the future of trust, safety, democracy and sustainable development. A certain amount of this content is curbed by the d
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Censorship from Plato to Social Media: The Complexity of Social Media's Content Regulation and Moderation Practices
Cham: Springer (2023), xiv, 189 pp.
"In many countries, censorship, blocking of internet access and internet content for political purposes are still part of everyday life. Will filtering, blocking, and hacking replace scissors and black ink? This book argues that only a broader understanding of censorship can effectively protect free
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Policy Brief: Ensuring Ethical AI Practices to Counter Disinformation
MediaFutures; Luiss Data Lab (2023), 15 pp.
"In particular we recommend to strengthen collaboration (platforms should adopt a collaborative approach involving various stakeholders, including governments, civil society organisations, and fact-checkers, to counter the spread and impact of disinformation. This can include sharing information, be
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De-platforming disinformation: Conspiracy theories and their control
Information, Communication & Society, volume 26, issue 6 (2023), pp. 1262-1280
"Informed by two case studies of de-platforming interventions performed by Facebook against two high profile conspiracy theorists who had been messaging about Covid-19, this article investigates how de-platforming functions as an instrument of social control, illuminating the intended and unintended
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Platform Responses to Misinformation: A Meta-Analysis of Data
Deep Insights
Zurich: International Panel on the Information Environment (IPIE) (2023), 70 pp.
"This Synthesis Report examines the effectiveness of countermeasures against misinformation on social media platforms, focusing on the two most examined remedies: content labeling and corrective information interventions. A meta-analysis is a research process for synthesizing and aggregating the fin
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State of Internet Freedom in Africa 2023. A Decade of Internet Freedom in Africa: Recounting the Past, Shaping the Future
CIPESA (2023), 71 pp.
"This special edition honours the efforts of various state and non-state actors in the promotion of internet freedom in Africa. The report takes a deep dive into the dynamic landscape of internet freedom on the African continent and offers contextual information and evidence to inform ICT policymaki
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Online Content Moderation and Post Conflict Peacebuilding: A Review to the Regulatory Framework in Colombia
Fundación para la Libertad de Prensa (FLIP); UNESCO (2023), 83 pp.
"This text is divided into four chapters. The first chapter describes the characteristics of online public debate in Colombia. It also presents the historical context and details the circumstances in which risky content for democracy and human rights content is published and disseminated in the coun
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Platform Problems and Regulatory Solutions: Findings from a Comprehensive Review of Existing Studies and Investigations
Deep Insights
Paris: UNESCO; Research ICT Africa (2023), 17 pp.
"The proliferation of hate speech and disinformation on online platforms has serious implications for human rights, trust and safety as per international human rights law and standards. The mutually-reinforcing determinants of the problems are: ‘attention economics’; automated advertising system
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Social Media 4 Peace: Local Lessons for Global Practices
Paris: UNESCO (2023), 69 pp.
"The three countries [Bosnia and Herzegovina, Indonesia, and Kenya] provide evidence of online hate speech and disinformation affecting human rights offline. The evidence is not comprehensive yet clear enough to raise serious concerns. Online gender-based violence is also reported as critical in the
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Iranians on #SocialMedia
Washington, DC: Atlantic Council (2022), 40 pp.
"This report explores the social media habits of Iranian netizens and how the Islamic Republic is repressing the online space." (Publisher description)
Policy Paper: Unpacking Content Moderation in Pashto and Dari
Meedan; Digital Rights Foundation (DRF) (2022), 25 pp.
"Content moderation at scale is an extremely complicated issue, however by looking at specific examples such as the case studies and data highlighted in this study, the conversation can start to take into account more diverse experiences and context that is normally overlooked. Emerging from these e
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