"The study showed a changing pattern in the misconceptions and misinformation about COVID-19. Initially myths were largely on causes and vulnerability. It was widely speculated that black people had some immunity against COVID-19. Also, the condition was perceived to cause severe disease among the e
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lderly. These misconceptions served as risk attenuators among Ghanaians, especially the younger generation. As the infection evolved in the country, another misconception emerged that the hot climate in Africa inhibited viral replication and transmission only to be followed by speculations and conjectures that COVID-19 was being used as a biological weapon to target developed economics. For the management of COVID-19, the use of local remedies such as Neem tree (Azadirachta indica) and herbal preparation also emerged. Myths about the efficacy of locally manufactured gin (akpeteshie) and hydroxychloroquine as prophylaxis led to abuse of such substances. Interview segments revealed the use of myths to propagate political agenda in the country. The study concludes that COVID-19 misconceptions and misinformation are widespread and cover the course of the condition. These myths necessitate culturally sensitive health communication strategies that take into account local perceptions of COVID-19 in order to tackle the circulation of misconceived messages about the pandemic in Ghana." (Abstract)
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"The subject of religion and the behaviour of religious actors in the COVID-19 crisis appear at first glance to constitute either just marginal issues or factors which tend to be negative. On the other hand, there is far less public discussion on the key role played by religious communities as civil
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society partners of governments or the WHO, as agencies providing charitable and pastoral assistance, and as a resource for hope and contingency management so as to successfully cope with the pandemic. This study analyses the ambivalent role of actors in the COVID-19 pandemic within the framework of a theory-based empirical analysis, presents the most important developments, learning effects and problem areas yet to be addressed and finally, based on this, draws up policy recommendations for action." (Summary, page 6)
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"Radio shows which invite audience participation via short message service (SMS)—interactive radio–SMS—can be designed as a mixed methods approach for applied social research during COVID-19 and other crises in low and middle income countries. In the aftermath of a cholera outbreak in Somalia,
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we illustrate how this method provides social insights that would have been missed if a purely qualitative or quantitative approach were used. We then examine the strengths and limitations associated with interactive radio–SMS through an evaluation using a multimethod comparison. Our research contributes an application of a mixed methods approach which addresses a specific challenge raised by COVID-19, namely utilizing media and digital technologies for social research in low and middle income countries." (Abstract)
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"COVID-19, caused by SARS-CoV-2, has led to a global pandemic. The World Health Organization has also declared an infodemic (ie, a plethora of information regarding COVID-19 containing both false and accurate information circulated on the internet). Hence, it has become critical to test the veracity
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of information shared online and analyze the evolution of discussed topics among citizens related to the pandemic. This research analyzes the public discourse on COVID-19. It characterizes risk communication patterns in four Asian countries with outbreaks at varying degrees of severity: South Korea, Iran, Vietnam, and India. We collected tweets on COVID-19 from four Asian countries in the early phase of the disease outbreak from January to March 2020. The data set was collected by relevant keywords in each language, as suggested by locals. We present a method to automatically extract a time-topic cohesive relationship in an unsupervised fashion based on natural language processing. The extracted topics were evaluated qualitatively based on their semantic meanings. This research found that each government's official phases of the epidemic were not well aligned with the degree of public attention represented by the daily tweet counts. Inspired by the issue-attention cycle theory, the presented natural language processing model can identify meaningful transition phases in the discussed topics among citizens. The analysis revealed an inverse relationship between the tweet count and topic diversity. This paper compares similarities and differences of pandemic-related social media discourse in Asian countries. We observed multiple prominent peaks in the daily tweet counts across all countries, indicating multiple issue-attention cycles. Our analysis identified which topics the public concentrated on; some of these topics were related to misinformation and hate speech. These findings and the ability to quickly identify key topics can empower global efforts to fight against an infodemic during a pandemic." (Abstract)
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"The South African disaster response activities surpass risk reduction since the implementation of the Disaster Management Act 57 of 2002 (DMA) and the National Disaster Management Framework of 2005 (NDMF). Risk reduction, in particular risk communication, remained unexploited until the occurrence o
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f coronavirus disease 2019 (COVID-19) pandemic. The legislation and policy mandate a proactive approach for disaster management, requiring a focus on disaster risk reduction. Therefore, this study aimed to assess the significance of risk communication as a critical prevention and mitigatory strategy in disaster risk management, focusing on the COVID-19 pandemic. Key to risk communication success is ensuring adequate comprehension, accurate perception of the disseminated information, and compliance with regulations. Questions of trustworthiness, acceptability, effectiveness, and usefulness of messages and strategies communicated sought answers from the Bloemfontein population. Furthermore, the Agenda-setting Theory provided the grounding for the study. The study sample was picked in a stratified random sampling manner, using the confidence level and margin of error equation. A questionnaire survey was used to collect the data required to achieve the research objectives." (Abstract)
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"The overarching themes identified from the national information ecosystem analysis findings: Lack of basic infrastructure such as electricity cuts and poor/non-existent internet coverage, is a major barrier to accessing information; Pusat Internet 1Malaysia is highly in demand in rural communities;
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TV is the most trusted source of information across all locations and age groups despite digital media growth; Locally relevant news on health and community/land rights issues are the most needed information; High distrust in political news/information and politicians; Fake news is a major problem across all media and communication platforms; Influencers such as politicians, religious leaders and village chiefs affect the effectiveness in providing information to the public; Self-determination and empowerment of communities can be achieved by using hyper-local news outlets/mediums." (Executive summary, page 5)
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"Internews designed the HRSM Amazon project to provide adequate information about COVID to vulnerable communities. Each local partner maintained relationships with indigenous communities and remote sectors that received inadequate state health care, had high rates of mis/disinformation, and lacked i
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nformation about the pandemic. Partners adapted project activities to these communities’ needs, providing information in their native languages and supporting community members to lead fact-based content production. For some communities, these trainings offered their first experiences ever in producing communications materials, and partners ensured indigenous values directly informed content creation with an intercultural approach. Internews observed the project’s direct and indirect positive impacts on shifting perspectives of indigenous organizations. For example, SERVINDI reported that when they first conducted their health diagnosis, indigenous communities rejected the vaccine; however, the Coordinator of Indigenous Organizations of the Amazon River Basin (COICA) requested more vaccination information in their native languages following the campaign’s implementation. Similarly, communication narratives that placed traditional and Western medicine in dialogue helped communities consider alternative strategies for coping with the pandemic. Throughout HRSM Amazon’s 12-month timeframe, the project consistently evolved to adapt initiatives to community needs. To reach last-mile communities in Colombia and Guyana, for instance, partners stored audio on flash drives to play repeatedly over loudspeakers where internet was not available. The pandemic not only heightened the visibility of digital connectivity challenges, but it particularly amplified the health realities of the most remote indigenous communities ignored by the State. According to local organizations, health problems extend far beyond just COVID infections. Indigenous communities face limited medical presence or no medical supplies on a regular basis; for example, the Araona Territory previously lacked a health center nearby, so the population had not received medical attention for 15 years. CEJIS adapted its project activities to go beyond preventing COVID-19 transmission in the Araona communities, providing radio listeners and national media across Bolivia with health information and updates on the Araona situation. As the project concluded, HRSM Amazon partners left indigenous communities equipped with their own communication initiatives, such as communicator networks and informational podcasts that community members are now continuing to lead independently, setting them up for greater long-term connectivity and information access. Not only will communities be able to more effectively share information among themselves moving forward, but this greater visibility will also help the State understand primary needs among indigenous communities, create culturally relevant health information campaigns, and act with increased respect for indigenous autonomy." (Executive summary)
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"In this article, we employed communication infrastructure theory (CIT) to analyze Gram Vaani’s (“Voice of the Village”) Covid-19 Response Network in India. We reviewed key CIT components (i.e., storytelling network and communication action context) and their applications in civic engagement,
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health disparities, and crisis mitigation. Our results showed that Gram Vaani’s Covid-19 Response Network merged all three types of CIT application into an integrated whole and extended it to marginalized rural and migrant/resident worker communities in India. In 15 months, 870,000 individuals used the organization’s Mobile Vaani platforms, made 2.5 million calls, recorded 24,880 voice reports, and shared 2,327 impact stories. Taken together, they amplified the voices of the most vulnerable, provided direct assistance, and held government agencies accountable in three major areas: health promotion and healthcare access, livelihood support and working conditions, and safety nets and essential services. We identified (1) storytelling network actors at all levels (micro, meso, interstitial, and macro), (2) enabling and constraining communication action contexts of pandemic community mobilization, and (3) specific impact pathways for different storytelling network actors to overcome barriers and leverage Mobile Vaani as an enabling and empowering communication action context." (Abstract)
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"In this paper, ARIJ proposes the following recommendations which target the greater media community. This includes media institutions concerned with the press, unions, press unions and donors who support this venture. We maintain that disinformation is a product of a social and political environmen
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t, as well as a professional one. Our recommendations are as follows: First: Build a regional network for news and information fact-checkers, in both the written and visual press ...; Second: Designate the year 2021 to combat disinformation in the Arab region ...; Third: Support scientific specializations for scientific journalism cadres ...; Fourth: Expand and develop methods of teaching media education ...; Fifth: Launch an audiovisual media campaign to support news verification ...; Sixth: Produce simplified training materials in Arabic on how journalists can use artificial intelligence in media work ...; Seventh: Encourage independent news auditing initiatives [...] Eighth: Encourage the Arabization of more existing digital news verification tools ..." (Recommendations, page 38-43)
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"During disease outbreaks or pandemics, policy makers must convey information to the public for informative purposes (eg, morbidity or mortality rates). They must also motivate members of the public to cooperate with the guidelines, specifically by changing their usual behavior. Policy makers have t
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raditionally adopted a didactic and formalistic stance by conveying dry, statistics-based health information to the public. They have not yetconsidered the alternative of providing health information in the form of narrative evidence, using stories that address both cognitive and emotional aspects. The aim of this viewpoint paper is to introduce policy makers to the advantages of using narrative evidence to provide health information during a disease outbreak or pandemic such as COVID-19. Throughout human history, authorities have tended to employ apocalyptic narratives during disease outbreaks or pandemics. This viewpoint paper proposes an alternative coping narrative that includes the following components: segmentation; barrier reduction; role models; empathy and support; strengthening self-efficacy, community efficacy, and coping tools; preventing stigmatization of at-risk populations; and communicating uncertainty. It also discusses five conditions for using narrative evidence to produce an effective communication campaign on social media: (1) identifying narratives that reveal the needs, personal experiences, and questions of different subgroups to tailor messaging to produce targeted behavioral change; (2) providing separate and distinct treatment of each information unit or theory that arises on social networks; (3) identifying positive deviants who found creative solutions for stress during the COVID-19 crisis not found by other members of the community; (4) creating different stories of coping; and (5) maintaining a dialogue with population subgroups (eg, skeptical and hesitant groups). The paper concludes by proposing criteria for evaluating the effectiveness of a narrative." (Abstract)
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"While the role of social media in the spread of conspiracy theories has received much attention, a key deficit in previous research is the lack of distinction between different types of platforms. This study places the role of social media affordances in facilitating the spread of conspiracy belief
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s at the center of its enquiry. We examine the relationship between platform use and conspiracy theory beliefs related to the COVID-19 pandemic. Relying on the concept of technological affordances, we theorize that variation across key features make some platforms more fertile places for conspiracy beliefs than others. Using data from a crossnational dataset based on a two-wave online survey conducted in 17 countries before and after the onset of the COVID-19 pandemic, we show that Twitter has a negative effect on conspiracy beliefs-as opposed to all other platforms under examination which are found to have a positive effect." (Abstract)
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"In 2020 Internews launched the Rooted in Trust project to counter rumors and misinformation about COVID-19. They commissioned Translators without Borders (TWB) to map community radio stations and investigate the language and translation challenges community radio broadcasters face when relaying off
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icial COVID-19 risk communication to their audience. To better understand these challenges, TWB conducted a survey and interviews with 65 community radio broadcasters, representing a quarter of all community radio stations across Afghanistan. Based on our survey, we mapped community radio stations and the reach of each radio signal to estimate overall radio coverage across the country. Where possible, we triangulated our findings with data from Internews’ Information Ecosystem Assessment in Kabul, Kandahar, and Herat. Community radio stations remain an important source of information, especially for rural populations, less literate individuals, and in remote provinces. During public health emergencies, broadcasters can turn into health communicators and support the relay of risk communication, but they face several challenges.
• Radio signals don’t cover all provinces: Based on the radio signals we were able to map, radio coverage doesn’t reach people equally across the country. Speakers of marginalized languages have especially limited access to radio broadcasts. Relative to population density, speakers of Turkmeni, Brahui, Balochi, and Uzbeki have especially limited access to radio broadcasts.
• Few broadcasts are in languages other than Dari and Pashto: Dari and Pashto are the main broadcasting languages, but not everyone understands them. Broadcasts in other languages are largely limited to adverts, short audio clips, and sporadic language mixing in talk shows and call-in shows. Dedicated programs providing in-depth information in another language are rare.
• Language barriers reduce the quality and timeliness of broadcasts: Community radio stations lack resources and translation capacity to broadcast in languages other than Dari or Pashto. As a result, some important information is delayed, and some is never broadcast at all. The quality and level of detail of broadcasts in other languages is also reduced.
• Broadcasters face difficulties accessing available information: Most community radio stations have limited access to the internet and experience electricity failures. This makes accessing and validating available information on COVID 19 extremely difficult. Also, background information is often passed to broadcasters in English, but with limited internet access this information can’t readily be translated.
• Information needs to be provided in plain language: Broadcasters don’t relay information that uses complicated language or technical and medical terms. New terms and complex new information around medical issues need to be rewritten and presented in plain language for a general audience. Yet community radio stations often can’t provide plain-language editing, so don’t relay more complex information." (Overview, page 1)
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"This resource helps church leaders and Christian organisations consider how they can apply their faith in a practical way and use their influence in society to: œ reduce misinformation and confusion œ build a good understanding of, and trust in, the Covid-19 vaccines œ help shape and su
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pport vaccination programmes that are good for society, particularly the most vulnerable and marginalised. The aim of this resource is to provide general guidance based on trustworthy sources of information and previous experience. It should be adapted as needed for use in different cultural and faith contexts. Within the core resource there are links that lead to more in-depth information, guidance and tools, allowing readers to go deeper into particular issues if they want to." (Why this resource, page 2)
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