"This study develops a technosocial framework for assessing the efficacy of global aid agencies’ use of Twitter’s algorithmic affordances for participatory social change. We combine computational and interpretive methods to examine tweets posted by three global aid agencies—U.S. Agency for Int
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ernational Development, Swedish International Development Cooperation Agency, and the International Committee of the Red Cross—as well as public tweets that mention these agencies (N = ~100,000). Results indicate that when an agency (a) replies to or retweets public tweeters, (b) includes publicly oriented hashtags and hyperlinks in its tweets, and (c) tweets about topics that the public is also interested in and tweeting about, the social network that develops around the agency is more interconnected, decentralized, and reciprocal. Our framework can help development institutions build more participatory social networks, with multiple voices helping determine collective goals and strategies of collective action for sustainable social change. We also discuss the theoretical implications and methodological significance of our approach." (Abstract)
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"Celebrity endorsements are often sought to influence public opinion. We ask whether celebrity endorsement per se has an effect beyond the fact that their statements are seen by many, and whether on net their statements actually lead people to change their beliefs. To do so, we conducted a nationwid
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e Twitter experiment in Indonesia with 46 high-profile celebrities and organizations, with a total of 7.8 million followers, who agreed to let us randomly tweet or retweet content promoting immunization from their accounts. Our design exploits the structure of what information is passed on along a retweet chain on Twitter to parse reach versus endorsement effects. Endorsements matter: tweets that users can identify as being originated by a celebrity are far more likely to be liked or retweeted by users than similar tweets seen by the same users but without the celebrities' imprimatur. By contrast, explicitly citing sources in the tweets actually reduces diffusion. By randomizing which celebrities tweeted when, we find suggestive evidence that overall exposure to the campaign may influence beliefs about vaccination and knowledge of immunization-seeking behavior by one's network. Taken together, the findings suggest an important role for celebrity endorsement." (Abstract)
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"A RAND Corporation study examined Russian-language content on social media and the broader propaganda threat posed to the region of former Soviet states that include Estonia, Latvia, Lithuania, Ukraine, and, to a lesser extent, Moldova and Belarus. In addition to employing a state-funded multilingu
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al television network, operating various Kremlin-supporting news websites, and working through several constellations of Russia-backed “civil society” organizations, Russia employs a sophisticated social media campaign that includes news tweets, nonattributed comments on web pages, troll and bot social media accounts, and fake hashtag and Twitter campaigns. Nowhere is this threat more tangible than in Ukraine, which has been an active propaganda battleground since the 2014 Ukrainian revolution. Other countries in the region look at Russia’s actions and annexation of Crimea and recognize the need to pay careful attention to Russia’s propaganda campaign. To conduct this study, RAND researchers employed a mixed-methods approach that used careful quantitative analysis of social media data to understand the scope of Russian social media campaigns combined with interviews with regional experts and U.S. and North Atlantic Treaty Organization security experts to understand the critical ingredients to countering this campaign." (Back cover)
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"Nouvel ouvrage de la collection Ecritures du Monde, cet ouvrage a été réalisé dans le cadre des rencontres annuelles des Chaires UNESCO en communication ORBICOM. Les objectifs de la rencontre annuelle étaient les suivants : 1) Identifier et analyser les conflits culturels et communicationnels
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à l'échelle de la planète, tels qu'ils sont reflétés dans les différents médias ; 2) Comprendre l'histoire, les contextes et les raisons qui sous-tendent ces conflits et 3) Elaborer des solutions de communication transculturelle et interculturelle pour résoudre les conflits à l'échelle locale, nationale et internationale. Pour assurer la réalisation d'un monde pacifique, de nombreux observateurs estiment qu'il est souhaitable d'adopter et de promouvoir une communication transculturelle et interculturelle orientée vers la paix." (Description de la maison d'édition)
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"This article explores the dynamics of digital (dis)information in the conflict between Russia and Ukraine. International Relations scholars have presented the online debate in terms of ‘information warfare’—that is, a number of strategic campaigns to win over local and global public opinion,
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largely orchestrated by the Kremlin and pro-western authorities. However, this way of describing the online debate reduces civil society to a mere target for manipulation. This article presents a different understanding of the debate. By examining the social media engagement generated by one of the conflict's most important events—the downing of the Malaysian Airlines Flight 17 (MH17) over Ukraine—we explore how competing claims about the cause of the plane crash are disseminated by the state, media and civil society. By analysing approximately 950,000 tweets, the article demonstrates how individual citizens are more than purveyors of government messages; they are the most active drivers of both disinformation and attempts to counter such information. These citizen curators actively shape competing narratives about why MH17 crashed and citizens, as a group, are four times more likely to be retweeted than any other type of user. Our findings challenge conceptualizations of a state-orchestrated information war over Ukraine, and point to the importance of citizen activity in the struggle over truths during international conflicts." (Abstract)
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"Our study is the first to identify and analyse who is shaping African Twitter conversations during elections over the past year. The study found that 53 per cent of the leading voices on Twitter around ten elections on the continent during the past year came from outside the country in which the el
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ections were contested. Bots, and accounts displaying machine-like behaviour, were active across all elections, particularly in Kenya, where they accounted for a quarter of all influential accounts. One of the more surprising findings from the study was the limited influence politicians had on the conversation. Rwanda was the exception, where 1 in every 3 influential handles was a political account – the highest figure across all elections analysed. This doesn’t mean politicians weren’t being talked about. Many of the top hashtags included references to politicians or political parties, including #UmaAngolaParaTodos in Angola, #Weah in Liberia and #Kagame in Rwanda. This study demonstrates that people continue to seek out the voices they trust with established journalists and news outlets consistently ranked in the top three influencers across all elections. With fake news and bots influencing conversations on social media, people continue to search for traditional sources of verified, accurate information." (Introduction)
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"The arrival of digital media has brought new challenges to the Roman Catholic Church. While the Church coped mostly successfully with the web 1.0, it has experienced greater difficulty in encountering the world of social media and web 2.0. Examining the role of Twitter in the 2015 Synod of Bishops
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- a general discussion on the family in the Church and in the contemporary world - the chapter found that the debate on the Internet, particularly through instantaneous micro-blogging, as well as the mainstream media, polarized discussion in the Synod. It is argued that digital media simplifies the debate and introduces a secularized approach to intra-religious events." (Summary)
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"The guide explores the notion that fake news is not just another type of content that circulates online, but that it is precisely the character of this online circulation and reception that makes something into fake news. In this sense fake news may be considered not just in terms of the form or co
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ntent of the message, but also in terms of the mediating infrastructures, platforms and participatory cultures which facilitate its circulation. In this sense, the significance of fake news cannot be fully understood apart from its circulation online. It is the register of this circulation that also enables us to trace how material that starts its life as niche satire can be repackaged as hyper-partisan clickbait to generate advertising money and then continue life as an illustration of dangerous political misinformation. As a consequence this field guide encourages a shift from focusing on the formal content of fabrications in isolation to understanding the contexts in which they circulate online. This shift points to the limits of a “deficit model” approach – which might imply that fabrications thrive only because of a deficit of factual information. In the guide we suggest new ways of mapping and responding to fake news beyond identifying and fact-checking suspect claims – including “thicker” accounts of circulation as a way to develop a richer understanding of how fake news moves and mobilises people, more nuanced accounts of “fakeness” and responses which are better attuned to the phenomenon." (Page 8)
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"The report has two main parts. In the first part, we explore the questions discussed in the previous paragraphs [on the internet of things] through a regional survey spanning the 22 Arab countries. In the second part we continue the tradition set in the previous editions of the Arab Social Media Re
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port series by exploring the growth and usage trends of influential social media platforms across the region, including Facebook, Twitter, Linkedin and, for the first time, Instagram. The findings highlight important changes—and some stagnation—in the ways social media is infiltrating demographic layers in Arab societies, be it gender, age and language." (Introduction, page 8)
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"This report examines the social media strategies of a sample of six leading English-language Indian news organisations, two newspapers (Hindustan Times and The Indian Express), two television stations (NDTV and News18), and two digital-born organisations (Firstpost and The Quint). The context is ex
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tensive mobile internet access across India and a large and growing number of social media users, which have led news organisations to invest in social media. The organisations we focus on are oriented towards a predominantly affluent and urban English-speaking elite, and thus not representative of the industry as a whole, but they do provide a starting point for understanding how Indian news media are handling the challenges and opportunities that come with the rise of social media platforms. On the basis of interviews with senior editors and executives, as well as analysis of the Facebook and Twitter output of each organisation, we find that: Facebook is the most important social media platform for all the organisations covered here, in part because of its very large user base, but also because the company has collaborated actively with a number of Indian publishers. Twitter is seen as important for breaking news and for reaching elites, but has fewer users, drives less traffic, provides less support, and offers fewer opportunities for monetisation. News organisations take different strategic and operational approaches to social media. Strategically, most of the organisations covered here primarily pursue an on-site strategy oriented towards driving social media referrals to their website (where content can be monetised through advertising), though the recently launched digital-born organisation The Quint has embraced a greater off-site component, and has built large audiences via social media. Operationally, several organisations operate with a centralised social media team that creates, curates, and promotes content across social media, but some operate with decentralised teams where people across the newsroom are responsible for social media." (Executive summary)
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"This edited volume discusses the theoretical, practical and methodological issues surrounding changes in journalism in the digital era. The chapters explore how technological innovations have transformed journalism and how an international comparative perspective can contribute to our understanding
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of the topic. Journalism is examined within Anglo-American and European contexts as well as in Asia and Africa, and comparative approaches and methods for journalism studies in the digital age are evaluated. In so doing, the book offers a thorough investigation of changes in journalistic norms, practices and genres in addition to providing an international and comparative perspective for understanding these changes and what they mean to journalism." (Publisher description)
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"This book offers an in-depth account of social media, journalism and collective memory through a five-year analysis of Weibo, a leading Chinese micro-blogging platform, and prism of transitional China in a globalizing world. How does society remember public events in the rapidly changing age of soc
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ial media? Eileen Le Han examines how various kinds of public events are shared, debated, and their historical significance and worthiness of remembrance highlighted on Weibo. Journalism plays a significant part in mobilizing collective remembering of these events, in a society with rapidly changing topics on the platform, the tightening state control, and nationalism on the rise. The first five years of Weibo reflect a dramatic change in Chinese society, where journalists, media professionals, and opinion leaders in other fields of expertise, together with ordinary citizens directly affected by these changes in everyday life collaborate to witness the rapid social transition." (Palgrave Macmillan website)
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"Counter speech is a way of responding to hateful messages. If left unchallenged, the peddling of myths, lies, and the use of hateful rhetoric and abuse can lead to more harm being done - especially when individuals are targeted without knowing there is support out there and ‘haters’ gain more c
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onfidence about expressing their views both on and off-line." (http://www.stoppinghate.getthetrollsout.org)
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"Internet freedom has declined for the sixth consecutive year, with more governments than ever before targeting social media and communication apps as a means of halting the rapid dissemination of information, particularly during antigovernment protests. Public-facing social media platforms like Fac
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ebook and Twitter have been subject to growing censorship for several years, but in a new trend, governments increasingly target messaging and voice communication apps such as WhatsApp and Telegram. These services are able to spread information and connect users quickly and securely, making it more difficult for authorities to control the information landscape or conduct surveillance. The increased controls show the importance of social media and online communication for advancing political freedom and social justice. It is no coincidence that the tools at the center of the current crackdown have been widely used to hold governments accountable and facilitate uncensored conversations." (Page 1)
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"Mecodify is an open-source tool created as part of the Media Conflict and Democratization Project (http://mecodem.eu) to help gather, analyse and visualise Twitter data for use by social science scholars. The name describes what it does, i.e., Message Codification by converting messages to systemat
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ic structures, tables, graphs and quantifiable content. The platform remains in constant development and the first version (1.0) is currently being used for the research purposes indicated in the website above. The software mainly uses PHP and Javascript and has used several open-source libraries including but not limited to HighCharts, TwitterAPIExchange, D3Js for various components of the platform." (https://github.com/wsaqaf/mecodify)
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"This report presents an evaluation of the utility of social media for conducting research, monitoring and evaluation in the MENA region, using a case study approach. The Twitter based reaction to the reported cancellation/reduction of food provision by World Food Programme (WFP) for Syrian Refuges
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was taken as the case study [...] The application of frequency analysis to the case study showed that information regarding ebb and flow of the popularity or awareness of the cuts to the WFP could be obtained from Twitter. Spikes in popularity or awareness on Twitter related to key reports in the media relating to the cuts. These spikes were subjected to further analysis using topic classification. Simple topic classification was performed on the spikes identified in the frequency analysis. Wordclouds are simple but effective methods for viewing the high-level discussion on social media. Words are sized in the wordcloud based on their frequency – the bigger the word, the more frequently it is used. The accounts @60Minutes and @bbcworld were dominant in the visualizations, confirming the broadcast reaction on Twitter. To further refine the analysis these Twitter accounts were visualised in retweet networks. Social Network graphs were used to visualise interactions between accounts posting about cuts to the WFP on Twitter. The size of nodes (accounts) in the graphs corresponded to amount of interactions with other nodes (accounts), indicating their relative importance in propagating information about the cuts to the WFP on Twitter. The graphs also identified nodes (accounts) that acted as bridges for information to travel from one Twitter community to another." (Executive summary)
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"Ausgehend von der Geschichte des Internets und einer Definition des »Social Webs« werden zunächst dessen Erscheinungsformen vorgestellt, verglichen und eingeordnet. Darauf folgt eine Beschreibung der technischen Grundlagen sowie der auftretenden Gruppenprozesse und der gesellschaftlichen Bedeutu
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ng des »Social Webs«." (Verlagsbeschreibung)
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