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Expanding Digital Opportunity: A Framework and Road Map for Strengthening Digital Inclusion

Anne N. Junod, Corianne Scally Payton, Marokey Sawo, Lizzy Ferrara

Washington, DC: Urban Institute (2025), 82 pp.

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Communication Rights in Africa: Emerging Discourses and Perspectives

Tendai Chari, Ufuoma Akpojivi (eds.)

London; New York: Routledge (2024), xxiii, 257 pp.

"Drawing on a broad range of case studies across the continent, the volume considers what constitutes communication rights in Africa, who should protect them, against whom, and how communication rights relate to broader human rights. While the case studies highlight the variation in communicative ri ... more

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Google Scholar (12)

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Digital Literacy and Inclusion: Stories, Platforms, Communities

Danica Radovanovic (ed.)

Cham: Springer (2024), xxi, 218 pp.

"More than a dozen experts provide deep insights in stories, research reports, and geographical studies of digital literacy and inclusion models, all from a multi-disciplinary perspective that includes engineering, social sciences, and education. Digital Literacy and Inclusion also highlights a show ... more

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Google Scholar (9)

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Children's digital experiences in Indian slums: Technologies, identities, and Jugaad

Kiran Vinod Bhatia

Amsterdam: Amsterdam University Press (2024), 175 pp.

"This book departs from the universalising and rescue narratives of poor children and technologies. It offers complex stories on how children's social identities (gender, caste, and religion), cultural norms, and personal aspirations influence their digital experiences. How do children challenge, ci ... more

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Lifewide Learning in Postdigital Societies: Shedding Light on Emerging Culturalities

Luisa Conti, Fergal Lenehan (eds.)

Bielefeld: transcript (2024), 238 pp.

"The Internet has penetrated material reality to such an extent that it is now often impossible to disentangle the material from the virtual. In this postdigital scenario, the encounter with 'newness' becomes accessible at the touch of a button, 24/7. Learning becomes a lifewide experience which all ... more

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Inclusive Digital Design Toolkit: Practical guidance for Feed the Future activities

Athena Infonomics

USAID (2024), 107 pp.

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Digital Inclusion: International Policy and Research

Simeon Yates, Elinor Carmi (eds.)

Cham: Palgrave Macmillan (2024), xix, 277 pp.

"With a special focus on the impact of the COVID-19, the collection is based on the 2021 Digital Inclusion, Policy and Research Conference, with chapters from both academia and civic organizations. The COVID-19 pandemic has changed citizens' relationship with digital technologies for the foreseeable ... more

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The State of Broadband 2024: Leveraging AI for Universal Connectivity. Part One

Geneva: ITU;Broadband Commission for Sustainable Development (2024), iv, 57 pp.

"The Broadband Commission for Sustainable Development welcomes stakeholders and partners to work on achieving universal and meaningful connectivity by 2030, to ensure not just connectivity, but also that those who are connected have the skills and knowledge to use it. Five considerations for the roa ... more

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Towards Digital Inclusion in Rural Transformation

Kevin Hernandez, Justin Flynn, Jun He, Huda Alsahi

Rome: FAO (2024), xiii, 113 pp.

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Digitalization & Gender Norms: Learnings from CARE's Digital Pilot for VSLA Members in Rwanda & Uganda

Eric Kaduru, Julia Arnold

Care (2024), 10 pp.

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Digital Ecosystem Country Assessment (DECA): Ghana

Reyn Anderson, Yaroslav Eferin, Kate Gromova, Vlad Manoil, Victor Teppeh

USAID, Digital Frontiers Project, external version (2024), 149 pp.

"Ghana is among Sub-Saharan Africa’s leaders in digital transformation. Over the past decade, the government has put the key institutions, legislative frameworks, strategies, and policies in place that are necessary to drive change. The Ministry of Communications and Digitalization leads and coord ... inates development and implementation of a core set of policies and strategies that are digitally transforming the government, economy, and society. The ICT for Accelerated Development (ICT4AD) Policy has guided this journey for more than a decade. A new Digital Economy Policy is drafted and under review to drive the next stage of Ghana’s digital development. The National Financial Inclusion and Development Strategy and the National Cyber Security Policy and Strategy have also been key. Ghana adopted an inclusive approach to developing its cybersecurity strategy, which contributed to improved cybersecurity capacity and considered citizens’ online safety and freedoms. However, a clear strategy for protecting critical national infrastructure is missing. Ghana has been a pioneer and champion of digital government transformation in West Africa over the past decade, with funding and support from the World Bank. Important whole-of-government platforms and services have been put in place, including the Government Wide Area Network (GWAN), which provides internet connection to more than 1,000 district assemblies, hospitals, police stations, and post offices across the country; a National Data Center; the Smart workplace suite, which includes email and productivity tools for government employees; and Ghana.gov portal, a one-stop-shop for citizen services. Still, digital government transformation is incomplete. Easy, efficient, online government services are in demand, but the Ghana.gov portal options are limited, and most major government service providers have their own separate online services portals. The national identity Ghana Card could enhance digital service delivery by providing a universally recognized, secure, and easy-to-use means of digital identification and authentication for citizens when accessing both public and private digital services, but the current identification system is not integrated with other government-operated databases, significantly reducing its many potential applications. The Regional Coordinating Councils, and metropolitan, municipal, and district assemblies (MMDAs) are just now embarking on the digital transformation journey. The Ministry of Local Government and Rural Development coordinates their efforts. Challenges for Ghana’s remaining efforts at digital government transformation include adequate funding to manage and maintain its connectivity and data center infrastructure, affordable internet for regional governments, inadequate digital literacy and skills among mid-level and regional staff, or related national training programs. A big skill gap exists in cybersecurity; Ghana faces a deficit of skilled cybersecurity professionals. The government also needs to improve efforts at stakeholder engagement and awareness-raising when developing new policy proposals." (Executive summary, pages 11-12) more

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"Periphery-Centric" Approach as a Tactic for Everyday Digital In- and Exclusion of Indonesian Villages

Subekti Priyadharma

Media and Communication, volume 12, issue 8162 (2024), 20 pp.

"Much has been said about the importance of digital inclusion in reducing the digital divide and ensuring equal access and use of ICTs for all. Generally, inclusivity has a positive connotation, meaning that no one should be left behind by digitalization processes. However, the inclusion of marginal ... more

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Digital Inclusion for Youth Democratic Participation in Namibia

Josua Hamunyela

Windhoek: Namibia Media Trust (2024), 24 pp.

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Making a place for technology in communities: PlaceCal and the capabilities approach

Stefan White, Kim Foale

Information, Communication & Society, volume 26, issue 6 (2023), pp. 1067-1086

"We discuss how a capability approach to information technology in neighbourhoods with low social capital can create embedded and sustainable Community Technology Partnerships (CTPs) that connect residents and institutions together, reducing barriers to social participation and collaborative action. ... more

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Digital Ecosystem Country Assessment (DECA): Bangladesh

Mohammad Ashrafuzzaman, Raiyan Kabir, Connor Mackenzie, Olga Morawczynski

USAID, Digital Frontiers Project (2023), 116 pp.

"The Bangladesh Digital Ecosystem Country Assessment (DECA) report presents the findings and recommendations of the Bangladesh DECA. It outlines the key aspects of Bangladesh's digital ecosystem and provides 10 recommendations for creating a more inclusive, safe, and enabling environment. Guided by ... three USAID/Bangladesh priorities, which include i ) improved democratic systems that promote transparency, accountability, and integrity; ii) enhanced opportunities for an inclusive, healthy, educated society, and a robust economy; and iii) strengthened resilience to shocks and stressors, the DECA process included desk research, consultations with USAID/Bangladesh technical offices, and 81 key informant interviews with stakeholders from civil society, academia, and the private and public sectors. Key findings include: Bangladesh’s digital ecosystem has steadily evolved over the last decade; the Government of Bangladesh (GoB)'s Vision 2021 and Vision 2041 underscore the importance of Digital Bangladesh and have been drivers for digital transformation across the country. However, undefined roadmaps and uneven knowledge of digitalization among government officials undermine GoB’s efforts; limited digital literacy is a key barrier across all aspects of the ecosystem; connectivity is affected by poor quality of services and lack of affordable data; a growing ecosystem of locally relevant content is key to closing the usage gap; barriers in terms of funding and understanding user needs remain; Bangladesh ranks Number One in South Asia on the e-government academy’s National Cybersecurity Index (NCSI) in terms of the availability of necessary laws and policy, but there is significant room for improvement when it comes to the strength of implementation across the ecosystem; misinformation and disinformation are widespread in the digital sphere; mobile financial services are expansive in Bangladesh and increasingly inclusive; e-commerce and the tech startup environment have grown quickly due to an increase in international and domestic investments and an active private sector; an expansive digital talent pool exists, but they are not trained to their fullest potential, hindering their income potential and Bangladesh’s growth trajectory." (https://www.usaid.gov/digital-development) more

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Why Addressing Digital Inequality Should be a Priority

Ahmed Imran

Electronic Journal of Information Systems in Developing Countries (EJISDC), volume 89, issue 3, e12255 (2023), 12 pp.

"This article addresses the multifaceted and far-reaching implications of digital inequality (DI), drawing upon emerging trends and examples. The aim is to sensitize policymakers, practitioners, and academics to issues surrounding DI and foster a common and deeper understanding among relevant stakeh ... more

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Digital Ecosystem Country Assessment (DECA): El Salvador

Raiyan Kabir, Iris Palma, Peter Johnson

USAID, Digital Frontiers Project (2023), 90 pp.

"The El Salvador Digital Ecosystem Country Assessment (DECA) report presents the findings and recommendations of the El Salvador DECA. It outlines the key aspects of El Salvador’s digital ecosystem and provides 10 recommendations for creating a more inclusive, safe, and enabling environment. Guide ... more

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Londa Digital Rights and Inclusion in Africa Report 2022

Lagos: Paradigm Initiative (2023), 291 pp.

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Hello Indigenous: A Blueprint on the Preservation of Endangered Indigenous Languages Through Digital Inclusion;Hello indígenas: Um modelo de projeto de inclusão digital para preservação de línguas indígenas ameaçadas

Jaguariúna: Motorola Mobility (2023), 33 pp.

"This document is a detailed report of best practices for the digital inclusion of speakers of endangered Indigenous languages. The proclamation of the period between 2022 and 2032 as the International Decade of Indigenous Languages (IDIL 2022-2032), as per Resolution A/RES/74/135 from United Nation ... more

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The State of Broadband 2023: Digital Connectivity a Transformative Opportunity

Geneva: ITU;Broadband Commission for Sustainable Development (2023), vii, 47 pp.