"Online communication is widely used by NGOs, but the full potential of social media is not always realised. The most effective use of online communications requires an organisational culture that values social media as central to its overall strategy. However, there is frequently a lack of integrat
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ion of digital technologies within NGOs. The social media landscape is fast-moving and changeable and demands creative management. There is a danger that NGOs think too much about the platform and not enough about the message and the audience. NGOs need to move away from a predominantly broadcast model to a more dialogical model that encourages two-way communication. Measurement is essential to build an evidence base for future decision-making and the increasing availability of analytical tools facilitates this. But NGOs should be wary of simply aiming to gain followers or likes. “Going viral” raises awareness, but does not necessarily lead to sustained commitment. Listening has been undervalued and is vitally important in order to understand supporters and monitor public debate about development issues." (Executive summary)
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"Wie können Soziale Medien sinnvoll und gewinnbringend genutzt werden? Diese Frage stellt sich auch Non-Profit-Organisationen, insbesondere solchen, die weniger ressourcenstark sind. Das Grundprinzip Sozialer Medien, niedrigschwellig, schnell, direkt und partizipativ zu kommunizieren und sich zu ve
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rnetzen, ist dabei für NPOs eine große Chance. Es passt darüber hinaus zur Arbeitsweise und dem Selbstverständnis all jener NPOs, die sich gerade nicht als „closed shop“ verstehen, sondern aktiv in die Gesellschaft hineinwirken. Die Akademie Management und Politik hat den großen Bedarf an Wissen und Praxistransfer zur effektiven Nutzung Sozialer Medien, der von vielen Mitgliedern der Non-Profit-Szene immer wieder geäußert wird, aufgenommen und sich dem Thema Non-Profits und Social Media in einer Fachtagung am 22. Juni 2015 in Bonn gewidmet. Diese Broschüre fasst die Ergebnisse der Fachtagung zusammen." (Vorwort)
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"In this second edition, Gould provides an easy-to-understand, step-by-step guide to digital ministry for those who wish to embrace new technologies to build community and deepen faith. In this expanded edition, Gould delivers new content with humor, helpful tips, and counsel anchored in practical e
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xperience. She focuses on key topics for effective church communication, including: building and ministering to online communities; privacy and self-disclosure in the digital age; integrating communications across digital platforms; managing and monitoring social media; faith storytelling with visual social media; hashtag development and live-tweeting." (Publisher description)
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"In this book we help you understand how to measure your online media work by not simply looking at the numbers, but by going beyond the numbers to assess whether the messages you are sending out are actually helping achieve your communications goals." (Page 2)
"The YouTube platform is an excellent tool for journalists. This guide explained the audience opportunities available to journalists using the YouTube platform. It also delineated the first steps to building a successful YouTube channel. We covered the following material: YouTube basics; the compone
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nts of a successful YouTube channel; audience development; implementation; measuring success and impact; analytics overview; successful YouTube channels. This guide will be helpful as you build your organization’s YouTube channel. The best way to truly master the platform and harness its potential is to dive in. Publish YouTube videos on a consistent schedule and iterate from there. Evolution is not only the story of all YouTube channels, but also the story of the platform itself." (Summary, page 19)
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"Nutzen Sie das Potenzial von Facebook, Twitter & Co.! Stellen Sie sich der Herausforderung einer modernen, dialogorientierten PR-Strategie. Anhand von zahlreichen Praxisbeispielen aus unterschiedlichen Branchen lernen Sie, soziale Medien systematisch einzusetzen. So wird Ihre digitale PR- und Öffe
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ntlichkeitsarbeit zum Erfolg. Unsere Autorin erklärt Ihnen Social-Media-Kampagnen von der Idee bis zur Realisierung, inkl. Verbandskommunikation, Sozial- und Kulturmarketing, Eventpromotion, Employer Branding, Produktvermarktung sowie Service, Support und Imagegestaltung." (Verlagsbeschreibung)
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"This ebook will guide you through the process of choosing social media platforms and developing an effective online media strategy. It will provide an overview of a few popular social media channels in South Africa and how they work, so that you can learn about the potential benefits of these netwo
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rks for your organisation. You will also learn how to develop a content calendar for you web and social media work." (Page 2)
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"In this book [...] we will look at how to ensure that your website complements your online media strategy (including some advice on how to hire a web developer and write a design brief), and give you practical advice on managing your social media platforms. We will also look at online fundraising a
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nd using social media for social change." (Page 2)
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"We have chosen to divide this manual into three main parts: dialogue, research and sharing. These three parts are interlinked, however. For example, it is difficult to spread one’s material without a dialogue, since dialogue is the basis of all activities in social media. Still, the division corr
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esponds to the needs we generally have: we want to talk to our audience, we want to find better approaches and new ideas, and we want as many people as possible to have access to our work." (Page 9)
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"The demands of public diplomacy have shifted with the development of social media technologies. Increasingly, governments are required to gauge and respond to public sentiment over and above the one-way communication of broadcast media. The social media and accompanying elevated public role have co
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mplicated the decision-making process in China to the extent of potentially influencing its outward engagements. On the receiving end of China’s diplomacy is Africa, which is undergoing its own important technological changes. South Africa’s domestic circumstances, however, demonstrate that larger factors can override online sentiment. In two such important regions in the world, it is important to consider whether these domestic changes are likely to strengthen or undermine future China–Africa future relations." (Abstract)
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