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„Hi, how may I assist you?” Chatbots for Better Service Delivery. Practical Guide, Applications and Principles in Development Cooperation
Key Guides

Daniel Brumund, Prashant Pratap Singh, Lisa Werkmeister
Bonn; Eschborn: Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ) (2026), 48 pp.
"The guide provides lessons-learnt for building AI chatbots and explores: motivations and requirements for developing a chatbot; functional types of AI chatbots suitable for different projects; content and knowledge base behind chatbots; technological architectures for AI chatbots; steering and man ... more
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Creating effective environmental communication strategies: A ten step guide for practitioners
Key Guides

Manfred Oepen, Sean Southey
Gland (CH): International Union for Conservation of Nature (IUCN) (2026), xi, 143 pp.
"Creating Effective Environmental Communication Strategies offers conservation professionals a straightforward, ten-step guide for designing and delivering strategic communication that drives measurable conservation impacts. Written for government focal points, NGO staff, scientists, privatesector ... more
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Osint: Wie Sie Informationen Finden, Verifizieren und Verknüpfen
Key Guides

Samuel Lolagar
Bonn: Rheinwerk Verlag (2026), 451 pp.
"OSINT steht für Open Source Intelligence: die Kunst, Informationen aus offenen Quellen zu gewinnen, sie auszuwerten und zu verstehen. Jedermann darf das, aber nur wenige können es richtig. In diesem Leitfaden zeigt Ihnen Samuel Lolagar Methoden und Tools für umfassende Recherchen. Sie lernen, wi ... more
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Guía de implementación de protección de datos y uso responsable de inteligencia artifical en Bolivia

Estefani Cabrera Rojas, Nicoel Angel Sanchez Rojas
La Paz: InternetBolivia; Consorcio InDiCo Global (2025), 63 pp.
"En Bolivia, aunque no existe una ley integral de protección de datos personales, el marco constitucional y normativas sectoriales reconocen el derecho a la privacidad, lo que refuerza la necesidad de avanzar hacia políticas institucionales de cumplimiento voluntario, con base en estándares inter ... more
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Just Hiring! How to counter discrimination in AI-assisted recruiting at the governance level. A toolkit for policymakers

M. Daviet, A. Mueller, N. Baranowska, G. Meijers, C. Castillo, J. Saldivar, A. Gatzioura
FINDHR Fairness and Intersectional Non-Discrimination in Human Recommendation (2025), 67 pp.
"In this Toolkit, we offer introductory information and concrete recommendations on how to mitigate the risk of discrimination in algorithmic hiring systems on a governance level. This Toolkit addresses policymakers and people working in regulatory bodies, as well as civil society organisations inte ... more
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The Evaluation Handbook: An Evaluator's Companion
Deep Insights

Debra J. Rog, Leonard Bickman (eds.)
New York: Guilford Press (2025), xvii, 606 pp.
"This pragmatic evaluator's companion from leaders in the field provides essential guidance for designing, implementing, and managing exemplary evaluations using established and emerging methods, designs, and analyses. With contributions from skilled experts, the Handbook has a unique focus on the c ... more
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Evaluation Essentials: Methods for Conducting Sound Research

Beth Osborne DaPonte
San Francisco: Jossey-Bass, 2nd ed. (2025), x, 198 pp.
"This nuts-and-bolts introduction to program evaluation is also applicable to evaluation of policies and evaluation of organizational performance. It is rich with over 40 examples from public policy, public health, non-profit management, social work, arts management, education, international assista ... more
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Design thinking in media development

Yulia Alekseeva
Deutsche Welle DW Akademie, October 1 (2025)
"DW Akademie’s media development projects encourage participants to find fitting solutions to their problems. A design thinking process can guide them. Trainer Yulia Alekseeva explains what it takes to innovate." (Introduction)
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Guía de acceso a la contratación pública para el Tercer Sector de la Comunicación

David Comet-Herrera, Lucía Benítez-Eyzaguirre, Juan Antonio Roa-Domínguez
Comunicación Social Ediciones y Publicaciones (2025), 85 pp.
"Esta guía ofrece una herramienta útil y práctica que facilita el acceso del TSC a las licitaciones públicas, contribuyendo a su sostenibilidad económica y fortaleciendo su autonomía e independencia. Proporciona información clara, sencilla y accesible sobre los procedimientos, requisitos y op ... more
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Inteligencia Artificial: Guía de uso para informativos en radio comunitaria
Key Guides

Tito Ballesteros López
Red de Emisoras Comunitarias del Magdalena Medio (AREDMAG) (2025), 24 pp.
"La guía que aquí presentamos propone caminos prácticos para incorporar la IA en los noticieros radiales, desde la redacción automatizada hasta la interacción con los oyentes en tiempo real, pasando por la generación de contenidos sonoros, el monitoreo de fuentes y el análisis de impacto. Cad ... more
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Diccionario por la paz: Una guía de conceptos básicos para la cobertura periodística de conflictos sociales
Key Guides

Sandro Macassi Lavander, Nicole Urday, Andrés Espinoza
Lima: Asociación Nacional de Periodistas del Perú (ANP); Defensoría del Pueblo; Programa de las Naciones Unidas para el Desarrollo (PNUD); Proyecto Rimanakuy (2025), 121 pp.
"Este material está compuesto por un diccionario, dividido en ocho secciones, con cien conceptos clave para comprender la conflictividad social en nuestro país. Además, incluye un decálogo con indicaciones y recomendaciones para la cobertura periodística de conflictos sociales desde un enfoque ... more
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Guía de medidas de protección y reparación del daño de violencia de género facilitada por la tecnología (VGFT)

Heidy Gil, Adriana Pérez Tudela
La Paz: InternetBolivia; Asociación Aguayo; ONU Mujeres (2025), 32 pp.
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Nature Guidance for the Mobile Industry

London: GSMA (2025), 76 pp.
"This guidance addresses both the ‘why’ and the ‘how’ of nature assessments for mobile operators. It explains the reasoning behind taking action and offers practical recommendations for initiating and integrating a corporate nature strategy. The authors aimed to simplify the complex topic of ... more
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Evaluation Essentials from A to Z

Marvin C. Alkin, Anne Vo, Christina A. Christie
New York; London: Guilford Press, 3rd ed. (2025), xiii, 330 pp.
"loved for its conversational style and reliable advice, this text is now in a revised and updated third edition, reflecting key developments in evaluation. It includes expanded coverage of equity and social justice issues, values and cost analysis, visualizing qualitative data with software, and mo ... more
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Putting data solidarity into practice. A guide for public and private organizations, authorities and policymakers

Connor Hogan, Barbara Prainsack, Magdalena Eitenberger, Marlene Auer
Geneva: Digital Transformations for Health Lab (DTH-Lab); University of Vienna (2025), 51 pp.
"There is an urgent need for frameworks that prioritize fairness and inclusivity in the digital age. Data solidarity offers such a framework, aiming to achieve a more equitable distribution of benefits and risks in digital practices. Key to this approach is the concept of public value: the societal ... more
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Effective Serious Games Development: A Step-by-Step Guide for Beginners
Key Guides

Philipp Busch
Boca Raton, FL: CRC Press (2025), xii, 222 pp.
"This book showcases the entire lifecycle of a serious games project and guides the reader through different phases step by step. It follows a narrative approach, telling the story of a young game developer in a fictitious near-future setting who overcomes the challenges of a typical development pro ... more
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Just Hiring! How to counter discrimination in AI-powered software for recruitment. A toolkit for software developers

M. Daviet, N. Baranowska, A. Mueller, C. Rus, C. Castillo, J. Saldivar, A. Gatzioura
FINDHR Fairness and Intersectional Non-Discrimination in Human Recommendation (2025), 86 pp.
"In this Toolkit, we offer introductory information and technical recommendations on how to mitigate the risk of discrimination in software development of systems used for recruitment. This Toolkit addresses software developers and product managers working or interested in this field, and it intends ... more
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Ethical Journalism: A Handbook of Values and Practices for the News and Editorial Departments

New York Times (2025)
"If we are to succeed, the trust of our readers, viewers and listeners is essential. The guidelines laid out here are intended to protect that trust – by guarding the accuracy, independence and integrity of our work; by helping staff members avoid conflicts of interest, or even the appearance of a ... more
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Just Hiring! How to counter discrimination in AI-assisted recruiting within your organisation. A toolkit for HR professionals

M. Daviet, A. Mueller, N. Baranowska, C. Castillo, J. Saldivar, A. Gatzioura
FINDHR Fairness and Intersectional Non-Discrimination in Human Recommendation (2025), 73 pp.
"In this Toolkit, we offer introductory information and concrete recommendations on how to mitigate the risk of discrimination in algorithmic hiring systems within organisations. This Toolkit addresses HR professionals and recruiting agencies and intends to help them gain a better understanding of w ... more
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Guía de ayudas a medios y publicidad institucional para el Tercer Sector de la Comunicación

Guadalupe Aguado-Guadalupe
Salamanca: Comunicación Social Ediciones y Publicaciones (2025), 68 pp.
"La presente guía expone el funcionamiento de las ayudas a medios de comunicación y la publicidad institucional, destacando su relevancia como posibles fuentes clave de financiación para medios del Tercer Sector y aquellos que se autodefinen como independientes. Se anal ... more