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Remote Surveying in a Pandemic: Handbook

Innovations for Poverty Action (ipa) (2020), 43 pp.
"As part of IPA’s response to COVID-19, many existing and new data collections have shifted to remote data collection modes including computer-assisted telephone interviews (CATI), interactive voice response (IVR) and SMS surveys. This transition has required new protocols, new tools, and new work ... more
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Bookmarks: A Manual for Combating Hate Speech Online Through Human Rights Education

Ellie Keen, Mara Georgescu (eds.)
Strasbourg: Council of Europe, revised ed. (2020), 213 pp.
"Hate speech is one of the most worrying forms of racism and discrimination prevailing across Europe and amplified by the Internet and social media. Hate speech online is the visible tip of the iceberg of intolerance and ethnocentrism. Young people are directly concerned as agents and victims of onl ... more
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Enhancing Jordanian media's ability to combat extremism and terrorism through media literacy, quality of content, and media performance: Training guide

Amani Jarrar
Jordan Media Institution; Hedayah (2020), 119 pp.
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How to Improve Communication During COVID-19: A Practical Guide

Deborah Martínez Villarreal, Ana María Rojas Méndez, Carlos Scartascini
Inter-American Development Bank (IDB) (2020), 24 pp.
"This document offers a practical guide on how to design behaviorally-informed communications and interventions that help contain the spread of Covid-19. How and with what resources should you communicate to overcome the deep behavioral biases that we all have and that are heightened in situations o ... more
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Learning Brief: Design-Thinking to Accelerate Solutions for the Sustainable Development Goals

United Nations Office for Sustainable Development (UNOSD); Sustainable Development GOALS (2020), 3 pp.
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Manual for Developing Intercultural Competencies

Darla K. Deardorff
Paris; London; New York: UNESCO; Routledge (2020), xiii, 101 pp.
"This book presents a structured yet flexible methodology for developing intercultural competence in a variety of contexts, both formal and informal. Piloted around the world by UNESCO, this methodology has proven to be effective in a range of different contexts and focused on a variety of different ... more
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Recomendaciones para el cubrimiento de manifestaciones sociales

Bogotá: Fundación para la Libertad de Prensa (FLIP) (2020), 12 pp.
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Epidemiología urgente para periodistas: Una guía para informar de manera precisa sobre el coronavirus

Fundación Gabo (2020), 162 pp.
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Traitement mediatique des questions relatives aux personnes vulnerables

Centre Africain de Perfectionnement des Journalistes et Communicateurs (CAPJC); Media Up Programme d’Appui aux Médias Tunisiens (2020), 91 pp.
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Leitfaden für bedrohte Journalist:innen in Deutschland: Zum Umgang mit Bedrohungslagen

Berlin: Neue deutsche Medienmacher (NdM); No Hate Speech Movement Deutschland (2020), 22 pp.
"Im digitalen Zeitalter sind Drohungen schnell verfasst und verschickt. Hass im Netz ist ein großes Problem und kann sich schnell zu einer ernsten Lage für Journalist:innen und Publizist: innen, die in der Öffentlichkeit stehen, entwickeln. Genau deswegen ist es aber wichtig, ernstgemeinte von le ... more
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Covering COVID-19: Handbook for Journalists. Collection of Tools, Techniques, Resources and Strategies for Journalists Covering the Cornonavirus Outbreak. Includes Tools for Fact-Checking Misinformation and Hoaxes

Media Empowerment for a Democratic Sri Lanka (MEND) Program
IREX; USAID (2020), 7 pp.
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Praxisleitfaden Schulkino: Methoden, Tipps und Informationen für Kinobetreiber*innen und Schulkinomacher*innen

Marcel Danner
Berlin: Vision Kino (2020), 30 pp.
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Newsroom Handbook: A Conflict Sensitive Approach to Election Reporting

Peter du Toit
Internews (2020), 24 pp.
"This handbook brings together principles of conflict sensitive journalism with practical strategies for election reporting to explore how media workers can play a role in protecting and promoting free and fair elections. It aims to provide some guidelines that both editors and their journalists can ... more
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M&E Tools for Advocacy Work

Nigel Simister, Jenny Ross
INTRAC (2020), 7 pp.
"Many different tools and methodologies can be used to support advocacy work. Some are designed specifically for monitoring and evaluation (M&E) purposes. Others are designed to support the planning and management of advocacy interventions, but can be used or adapted for M&E purposes. CSOs often emp ... more
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Disability: Out in the Open. A Handbook for Civil Society Organisations Seeking to Promote the Best Interests of Disabled People
Key Guides

Mike Jempson (comp.)
Media Diversity Institute; Macedonian Institute for Media; National Council of Persons with Disability Organizations of Macedonia (NSIOM) (2020), 78 pp.
"This handbook aims at helping Macedonian CSOs that work with people with disabilities to deal with some of the challenges they face on daily basis: the absence of quality reporting on people with disabilities; the perception of people with disabilities which is often burdened with negative stereoty ... more
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Tecnologías y relaciones en la infancia y adolescencia: Guía para el uso responsable y seguro de las tecnologías de la información y comunicación en las relaciones interpersonales durante la infancia y adolescencia

David Cortejoso, Inmaculada Valderrama
Burgos: Ayuntamiento de Burgos, Gerencia de Servicios Sociales, Juventud e Igualdad de Oportunidades (2020), 36 pp.
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Guidelines for Parents and Educators on Child Online Protection
Key Guides

Geneva: ITU (2020), 59 pp.
"Many parents and guardians are under a common misconception that their child is safer if they use the computer at home, or at school, than elsewhere. This is a dangerous misconception because the Internet can take children and young people virtually anywhere in the world, and in the process, they c ... more
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Linguistic Guide Against Islamophobia: Rhetorical Devices Used in Anti-Muslim Speech

Anna Szilágyi
Media Diversity Institute; Get the Trolls Out (2020), 38 pp.
"Framing determines how we relate to other human beings. Public speakers, including the media, often frame communities in an irresponsible way either because of the lack of knowledge and professionalism, or as a tactic to gain profit through sensationalism and/or to drum up negative sentiment and di ... more
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Análisis de redes sociales: Guía práctica para periodistas y otros profesionales de los medios de comunicación
Key Guides

Timo Lüge
Bonn: Deutsche Welle DW Akademie (2020), 47 pp.
"La primera parte, justo después de esta introducción, aborda las necesidades más habituales de los medios de comunicación a la hora de hacer los análisis de redes. Muchas veces resulta difícil saber por dónde empezar a analizar la actividad en las redes sociales. La primera parte del manual ... more
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Learn to Discern. Media Literacy: Trainers Manual

Washington, DC: IREX (2020), 172 pp.