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How to Perform Impact Assessments: Key Steps for Assessing Communication Interventions [Arabic]

James Dennison
International Centre for Migration Policy Development (ICMPD); EUROMED Migration (2020), 26 pp.
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Building Resilient and Inclusive Digital Ecosystems: A Toolkit for Using Digital Payments in Development Programs

USAID; NetHope (2020), 35 pp.
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Gottesdienste im Netz teilen: Ein Leitfaden für Liturgie im Live-Streaming

Martin Sindelar
Salzburg: Österreichisches Liturgisches Institut (2020), 3 pp.
"Die strengen Einschränkungen [aufgrund der COVID-19-Pandemie], die wir als katholische Kirche solidarisch mittragen, machen vieles, das uns bisher vertraut und selbstverständlich war, zurzeit unmöglich. Eine der schmerzlichsten Erfahrungen dabei ist der Verzicht auf die gottesdienstlichen Versam ... more
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Acciones ciudadanas para verificar información

Maria Ugenia Morales, Carmen Inojosa, Erik Mayora, Joselis Gonzales
Caracas: Espacio Público (2020), 29 pp.
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Enhancing Jordanian media's ability to combat extremism and terrorism through media literacy, quality of content, and media performance: Training guide

Amani Jarrar
Jordan Media Institution; Hedayah (2020), 119 pp.
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Taking action to protect journalists and other media actors

Peter Noorlander
Council of Europe (2020), 20 pp.
"There is a growing and urgent threat to the safety of journalists across Europe which constitutes a terminal threat to democracy and urgent action by Council of Europe Member States is required. At the international level, detailed guidance and standards for the protection of journalists have been ... more
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M&E of Advocacy

Jenny Ross, Nigel Simister
INTRAC (2020), 6 pp.
"Monitoring and evaluating advocacy work involves unique challenges. These can usually be overcome provided expectations are realistic. Ongoing monitoring and evaluation carried out during advocacy interventions should enhance and support real-time decision-making. Advocacy evaluations should includ ... more
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Lutter contre la diffusion de fausses informations: Un ensemble d'outils pour la vérification des faits

Johannesburg: Africa Check (2020), 13 pp.
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Guidelines on Responsible Representation and Reporting of Violence Against Women and Violence Against Children

UNICEF Regional Office for South Asia; UNFPA Asia Pacific Regional Office; UN Women Asia Pacific Regional Office (2020), 35 pp.
"These guidelines are meant to promote responsible, ethical and safe representation and reporting of violence against women and violence against children. These guidelines highlight many basic, sometimes common sense approaches that are all too often ignored. Real-life situations may be even more co ... more
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Digital Skills Assessment Guidebook

Geneva: ITU (2020), viii, 76 pp.
"This guidebook draws on, and complements, the ITU Digital Skills Toolkit published in 2018. Whereas the toolkit was designed to help policy-makers develop national digital skills strategies and roadmaps, this guidebook focuses on helping them identify national skills gaps and requirements, which ca ... more
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Digital Regulation Handbook

Geneva: ITU (2020), xvi, 199 pp.
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A Communicator's Guide to COVID-19 Vaccination: Research, Theories, Models, and Recommendations Communicators Should Know

Tina McCorkindale et al.
Institute for Public Relations (2020), 42 pp.
"The purpose of this guide is to highlight research, theories, models, and research-driven recommendations that will help ensure effective communication strategies for organizations worldwide. The Institute for Public Relations has reviewed more than 100 research articles to assemble this guide. Bel ... more
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Safety of Female Journalists Online: A #SOFJO Resource Guide
Key Guides

Silvia Chocarro, Sarah Clarke, Paulina Gutiérrez, Judy Taing
Vienna: OSCE Representative on Freedom of the Media (2020), 231 pp.
"Online harassment and abuse against women journalists has become a major hazard to the profession. One that threatens women journalists’ ability to do their jobs. It violates their right to freedom of expression as much as it hampers free and open access to information for all members of society. ... more
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Understanding and Implementing the EU Human Rights Guidelines on Freedom of Expression Online & Offline: Freedom of Expression Policy Essentials Webinar. Quick Guide for EU Delegations

Brussels: Media4Democracy (2020), 31 pp.
"The EU Human Rights Guidelines on Freedom of Expression Online and Offline (the Guidelines) were approved by the Council of the European Union (EU) in 2014. The Guidelines provide a policy and operational foundation for EU Delegations, EU institutions and Member States working to support freedom of ... more
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Influencing for Impact Guide: How to Deliver Effective Influencing Strategies
Key Guides

Richard English et al.
Oxford: Oxfam (2020), 80 pp.
"This guide is designed to support civil society organisations, Oxfam teams and partners to develop and deliver ‘influencing strategies’ for social justice that tackle the structural causes of poverty, inequality and environmental crisis - influencing strategies that will shift unequal and unjus ... more
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COVID-19: Remote Outreach and Campaign Toolkit

Children’s Radio Foundation (CRF) (2020), 22 pp.
"Though this toolkit explores COVID-19 as a focus topic, the methodology of remote outreaches and campaigns should be used in all the themes you report on in your radio shows; themes such as climate change, sexual and reproductive health, education, migration, violence and community safety, and othe ... more
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Bookmarks: A Manual for Combating Hate Speech Online Through Human Rights Education

Ellie Keen, Mara Georgescu (eds.)
Strasbourg: Council of Europe, revised ed. (2020), 213 pp.
"Hate speech is one of the most worrying forms of racism and discrimination prevailing across Europe and amplified by the Internet and social media. Hate speech online is the visible tip of the iceberg of intolerance and ethnocentrism. Young people are directly concerned as agents and victims of onl ... more
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ITU guidelines for national emergency telecommunication plans

Juan Manuel Roldan, Felipe Ordoñez
Geneva: ITU (2020), v, 95 pp.
"The effective management of the risk of disasters depends on communication and information sharing across all levels of government, within communities, and between public and private organizations. In particular, timely and effective information flow is important for early warning and alerting the ... more
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Monitoring Advocacy Activities

Nigel Simister, Jenny Ross
INTRAC (2020), 5 pp.
"Most advocacy work is carried out in complex environments where there are many different influences on change. This has important consequences for how objectives and indicators are developed. CSOs need to understand the immediate and short-term changes resulting from different advocacy activities i ... more
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Leading Resilience: A Guide for Editors and News Managers. Working with Freelancers Exposed to Trauma

Dart Centre Asia Pacific; Acos Alliance (2020), 17 pp.
"If you have asked someone to cover a story for you, you have a legal and ethical duty of care to that person. The legal aspects may vary between jurisdictions, but increasingly courts are considering these issues and in at least one case (in Australia) have ruled against the news organization, in a ... more