"Digitaler Verbraucherschutz hilft, Menschen zu erreichen, die sich nicht professionell mit dem Thema beschäftigen und niedrigschwellige, gut verständliche Verbraucherinformationen benötigen. Hier können fremdsprachige Angebote, aber auch Angebote in einfachem Deutsch einen Zugang ermöglichen.
...
Es ist wichtig, die richtigen Kanäle zu nutzen, um möglichst viele Menschen zu erreichen – seien es die sozialen Netzwerke oder Messenger wie Whatsapp oder Telegram. Das betrifft Deutsche genauso wie Geflüchtete. Mit unserem Projekt legen wir einen Meilenstein für die Verbesserung digital verfügbarer Angebote vor, indem wir sie einer umfangreichen Analyse zur Benutzbarkeit unterziehen. Wir zeigen Stärken und Schwächen bestehender Verbraucherschutzangebote für Geflüchtete und erarbeiten konkrete Vorschläge, wie diese weiterzuentwickeln und zu optimieren sind." (Vorwort)
more
"Haben Sie sich auch schon einmal gefragt, weshalb manche Websites erfolgreich sind und andere nicht? Entscheidend sind hier sehr viele unterschiedliche Faktoren. Mit diesem Buch erfahren Sie alles, was Sie für Ihren erfolgreichen Webauftritt benötigen, und es beantwortet Ihre Fragen: Wie nutze ic
...
h alle Marketing-Kanäle? Wie verbessere ich die Suchmaschinen-Position meiner Website? Wie gestalte ich eine intuitive Benutzerführung? Zahlreiche Praxisbeispiele zeigen Ihnen anschaulich den Weg zu einer besseren Webpräsenz. Inkl. SEO, SEM, Online-Marketing, Affiliate-Programme, Google AdWords, Web Analytics, Social Media-, E-Mail-, Newsletter- und Video-Marketing, Mobile Marketing u.v.m." (Verlagsbeschreibung)
more
"Knowing how many people visit your site, who they are and what they do while they are there (usage) will help you tailor your site to deliver, share or pull in the information or messages your audiences most need, in the way audiences want to receive and contribute to it. Knowing how easily visitor
...
s find what they are looking for and their perception of your site (usability) will help you improve its functionality and the user-experience—encouraging more use of your site. And knowing how well your site meets your visitors’ information needs (usefulness) will help you improve both your content and its organization to meet those needs. This guide provides an introduction to measuring these 3Us together with suggestions about how you can use web analytics, surveys and other instruments to improve the 3Us and ultimately the impact of your website. Examples provide a step-by-step guide to putting this knowledge into practice." (Back cover)
more
"The Development Gateway is an Internet portal that seeks to promote sustainable development and poverty reduction through knowledge and resource sharing. Initially conceived and designed by the World Bank, it commenced operations as an independent not-for-profit organisation in July 2001. However,
...
its launch and operations have been dogged by controversy as civil society organisations have objected to the Gateway’s links with the World Bank and its potential for disseminating the World Bank’s vision of development at the expense of more diverse and pluralistic views. In particular, criticism has centred on the Topics and Country Gateway sections of the web site, as being ill-conceived and biased, leading to the further marginalisation of southern knowledge, and the crowding out of other knowledge aggregators. This study evaluates the Topics and Country Gateway sections of the Development Gateway in light of the stated objectives, the initial criticisms and generally recognised principles for knowledge sharing. It combines an extensive review of documents and detailed analyses of the website to evaluate the governance of the Development Gateway, and the relevance and quality of the Topic and Country Gateway content. The key findings of the study corroborate the civil society criticisms in finding that the Development Gateway remains closely linked to the World Bank at both operational and strategic levels, that the information is predominantly from northern sources, that its operations are not transparent or accountable to civil society, and that it does not have any criteria or systems for measuring the impact of its services. More surprisingly, given the stature of the World Bank and the level of investment, there is no clear identification of who the beneficiaries are and how they may be benefiting. The content is not comprehensive and it has a strong bias towards technological topics at the expense of social and political topics. Also, it is poorly organised and is not cost-effective in comparison with other existing Internet portals. In fact the other development portals, rather than being crowded out, are thriving precisely because the performance of the Gateway is so poor. As an example, the global civil society portal OneWorld has substantially more content, twice as much usage, and eight times as many partnerships as the Development Gateway, all achieved for about a quarter of the spending. The Gateway has consumed more than $30 million of funding since its inception and is seeking another $40 million of public funding. This without having achieved many of the goals it set itself and with major question marks over its ability to deliver, as acknowledged, despite their limited scope, by the two evaluations of the Development Gateway undertaken or commissioned by the World Bank’s Operations Evaluation Department." (Executive summary, page 3)
more