"The most important messages on the roles technologies can play in enabling citizen voice and accountable and responsive governance are: 1. Not all voices can be expressed via technologies. 2. Technologies can play decisive roles in improving services where the problem is a lack of planning data or
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user feedback. 3. Common design flaws in tech-for-governance initiatives often limit their effectiveness or their governance outcomes. 4. Transparency, information or open data are not sufficient to generate accountability. 5. Technologies can support social mobilisation and collective action by connecting citizens. 6. Technologies can create new spaces for engagement between citizen and state. 7. Technologies can help to empower citizens and strengthen their agency for engagement. 8. The kinds of democratic deliberation needed to challenge a systemic lack of accountability are rarely well supported by technologies. 9. Technologies alone don’t foster the trusting relationships needed between governments and citizens, and within each group of actors. 10. The capacities needed to transform governance relationships are developed offline and in social and political processes, rather than by technologies." (Conclusions, page 24)
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"This review looks back over 11 years of civil society advocacy in the information society – a total of 510 country reports published in Global Information Society Watch (GISWatch) from 2007 to 2017. It covers a period of important global shifts, from the exponential growth and influence of social
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media, to the turbulence and hope of the Arab Spring, to revelations of widespread state surveillance. It offers a summary of what internet rights activists wrote about, what they found important, the challenges they faced, and what they felt needed to be done to strengthen a people-centred information society." (Back cover)
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"Based on over 40 interviews with practitioners, this report identifies “civic media practice” as media and technology used to facilitate democratic process. It focuses specifically on those practitioners using media tools to form relationships and build trust - a practice that sometimes runs co
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unter to the apparent needs of organizations to enhance efficiency through technology. This report identifies civic media practice as a direct response to the crisis of distrust and describes the negotiation of values that takes place as media is designed and deployed in organizations.
The process of identification and evaluation of civic media practice is described in detail. The report presents a method of process evaluation that allows practitioners to measure their progress along two central axes: social infrastructure and objective. Civic media practice is always striving towards strong social infrastructure and longevity. As a means of measuring progress along these axes, we identify four activities that can be tracked. They include: 1) Network Building; 2) Holding Space for Discussion; 3) Distributing Ownership; 4) Persistent Input. We present reflective questions that can be asked throughout a civic media project to track progress in these areas.
Finally, we provide recommendations for practitioners and funders as they create and support civic media practice. The institution of civic media is nascent. This report is meant to solidify common principles and provide direction for those invested in transforming civic life through media practice." (Executive summary, page 5)
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"This chapter investigates the relationship between civic networking coalitions and public interest communication, and an opportunity to explore how the coalitions produce 'public interest-forming practices'. It examines the ability of civic networking coalitions to act and, next, to investigate whi
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ch elements need to be in place in order for them to succeed. The chapter provides a theoretical foundation for our analytical framework. It examines the safety of journalists within the Mexican context and presents an examination of two civic networking coalitions, developed in response to the position of journalists in Mexico. The chapter draws some conclusions about the relationship between these civic forming coalitions, journalism and public interest-forming practices. It shows how media movements in the form of civic networking coalitions can successfully use public interest-forming practices, such as campaigning, community-advocacy journalism and media activism, both off- and online in order to disrupt the public space, set the agenda and enhance civic collaborative efforts." (Abstract)
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"Entrepreneurship and innovation are currently high on the media industry agenda, but focus has so far been mostly on the economic sustainability of new ventures. Considering the repressive political climate in Egypt, Naomi Sakr explores the tension between economic growth and the ethical, democrati
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c practices of Egyptian startups. The study highlights, among other things, the temporal dimensions of sustainability, where focus on social sustainability can be seen as investment in stakeholder relationships that create long term economic returns." (Page xxxii)
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"This article critically assesses the possibilities and limitations of strategic communication initiatives to enhance cultures of governance among youth in Northern Ghana. The analysis is embedded within contemporary debates about communication and social change, with particular focus upon dynamics
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between citizen media development, youth-centred citizen journalism, and processes of community mobilisation and development. Findings suggest that the project has opened up to dynamic, youth-led social change processes, evidenced by the creative, proactive enactment of citizen engagement. Youth changed not only their self-perception around agency and ability to act, but also influenced community development in a variety of ways." (Abstract)
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"Media and Citizenship challenges some assumptions about the relationship between the media and democracy in highly unequal societies like South Africa. In a post-apartheid society where an enfranchised majority is still unable to fundamentally practise their citizenship and experiences marginalisat
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ion on a daily basis, notions like listening and belonging may be more useful ways of thinking about the role of the media. In this context, protest is taken seriously as a form of political expression and the media’s role is foregrounded as actively seeking out the voices of those on the margins of society. Through a range of case studies, the contributors show how listening, both as a political concept and as a form of practice, has transformative and even radical potential for both emerging and established democracies." (Publisher description)
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"This new book examines whether television can be used as a tool not just for capitalism, but for democracy. Throughout television’s history, activists have attempted to access it for that very reason. New technologies—cable, satellite, and the internet—provided brief openings for amateur and
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activist engagement with television. This book elaborates on this history by using ethnographic data to build a new iteration of liberalism, technoliberalism, which sees Silicon Valley technology and the free market of Hollywood end the need for a politics of participation." (Publisher description)
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"Desde una perspectiva crítica de la comunicación para el desarrollo y el cambio social y tomando como referencia una nueva mirada a la Comunicología de la Liberación definida por Luis Ramiro Beltrán (1981), esta presentación analiza experiencias y modelos de comunicación horizontal de radios
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comunitarias en India, con el fin de conocer, desde la práctica, los modos en los que se está involucrando en el proceso de la comunicación a comunidades antes excluidas y silenciadas. Este artículo presenta los resultados de un estudio sobre la participación de la comunidad en las prácticas de comunicación participativa iniciadas por tres radios comunitarias en India. Este análisis recoge las diversas formas desde las que estas radios comunitarias en India afrontan el proceso de comunicación dialógica con las poblaciones y comunidades a las que dan servicio." (Resumen)
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"This study highlights the recent phenomenon of online social movements in Vietnam having some characteristics of the ‘horizontal networks’ and ‘mass self-communication’ conceptualised by theorist Manuel Castells. My arguments are developed on the basis of an analysis of original research in
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terviews with media professionals and using a case study approach exploring the dynamism of internet users who began networking to voice their public feelings on social issues. This article suggests that online social movements in Vietnam are in their early stage, and are expected to increase along with the growing influence of the internet and the control of Vietnam’s communist authorities." (Abstract)
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"At the forefront in its field, this Handbook examines the theoretical, conceptual, pedagogical and methodological development of media literacy education and research around the world. Building on traditional media literacy frameworks in critical analysis, evaluation, and assessment, it incorporate
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s new literacies emerging around connective technologies, mobile platforms, and social networks. A global perspective rather than a Western-centric point of view is explicitly highlighted, with contributors from all continents, to show the empirical research being done at the intersection of media, education, and engagement in daily life. Structured around five themes—Educational Interventions; Safeguarding/Data and Online Privacy; Engagement in Civic Life; Media, Creativity and Production; Digital Media Literacy—the volume as a whole emphasizes the competencies needed to engage in meaningful participation in digital culture." (Publisher description)
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"This paper explores the role that citizen journalism is playing in democratising the mainstream media in Rwanda. Through in-depth interviews with journalists from two radio stations and by using the public sphere theory as a theoretical framework, this research sought to answer the question as to w
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hether citizen journalism in Rwanda propels media democratisation by enabling democratic deliberation through its ability to inform, filling in the gaps left by mainstream media and by encouraging critical thinking. The findings from this study show that citizens participate in the daily work of the media through commentaries and by serving as news sources. However, citizens have not yet had a tangible impact on the functioning of the two media where self-censorship and gatekeeping are widely practised. Democratisation of these radio stations appears to be more theoretical rather than an established practice." (Abstracts)
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"Five weeks prior to the 2011 general election in Liberia, women in randomly selected villages were allocated radios and organized into groups to listen regularly to radio programs on the electoral process broadcast by the United Nations Mission in Liberia (UNMIL). The field experiment was designed
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to ascertain the direct effects of women's access to politically-relevant information through radio broadcasting on their political behaviors and attitudes in a post-war context. Results point to positive significant effects of access to United Nations Mission in Liberia Radio on female political participation both at a national and a local level. Communities that received the intervention also exhibited smaller gender gaps across the majority of outcome indicators. The results suggest that UNMIL Radio effects likely occurred through increased political efficacy of women voters in the lead up to the elections. The study concludes that women's exposure to politically-relevant information through mass-broadcasting, even if brief, can boost their political efficacy and participation in public life." (Abstract)
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"This article aims at investigating the relationship between the concept of mediated citizenship and participation through radio talk deliberation. It intends to offer an analysis of the content mediated through public discourses by determining the way in which participants draw their identities thr
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ough different topics articulated in radio talk shows. This article will focus on a breakfast radio talk show – Jambo Kenya, a programme broadcasted on Radio Citizen, the second largest radio station in Kenya. This highly interactive programme airs from 7:15 a.m. with thought-provoking dialogue, giving a voice to groups that would otherwise be unheard. The article focuses on how the call-in listeners gain access to this media space to contest their various ideas." (Abstract)
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"This article presents and makes a case for the audience-Centred approach to media policymaking and research, and situates this discussion within the South African revision of the regulatory mechanism for the press. In South Africa the press accountability mechanism, the Press Council of South Afric
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a, has been subject to a near constant process of review and restructuring since 2010. This article discusses and contextualises these various South African reviews, with particular emphasis on the Press Freedom Commission, and weighs them against the audience-Centred approach to media policymaking which adopts a ground-up public-focused method in keeping with the principles of a participatory democracy. The findings indicate that however well intentioned, the various different attempts to review and restructure the press accountability system for South Africa fell short of substantive and meaningful audience or public participation, and resultantly the value and richness of public input and participation, which may have infused the process of policymaking with audience ownership, was lost." (Abstract)
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"The article discusses the significance of the past in the planning of media policies in two neighbouring countries in Africa, namely Kenya and Tanzania. The theoretical frame is composed of four concepts: social imaginary, collective memory, domestication, and liminality. The scrutiny starts from t
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he last years of colonialism and ends with the present-day situation with online media. In both countries, the basic media approach is still distinctly top-down and focuses on authorities—either the state or market elites. Kenya appears as a representative of continuity, while the media history of Tanzania is filled with jerky turns. However, the Tanzanian mediascape comes closer to the ordinary person, thanks to the use of Kiswahili and colloquial vocabulary, while the press in Kenya remains very elite oriented. The far more advanced Kenyan information and communications technology (ICT) situation does not change the situation much, because at the citizen level, the emphasis in ICT development is on services, not citizens’ voices. The shadow of the state is strong." (Abstract)
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