"The Principles for Digital Development serve as a compass for those working to promote sustainable and inclusive development in today’s complex digital landscape. Using these Principles as a starting point, policymakers, practitioners, and technologists will be better equipped to ensure that all
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people can benefit from digital initiatives and from the broader digital society. Originally developed in 2014, the Principles are officially endorsed by more than 300 organizations, including donors, international organizations, and civil society organizations. During the first decade (2014-2024), they widely influenced funder procurement policies and the design and implementation of development programs. In 2024, the Principles were updated in consultation with a diverse set of individuals and organizations. Through this effort, the community expressed the need for the Principles to better reflect that people today largely interact with technology outside of development programs. Today, all people – even those who do not yet have access to or use technology – live in societies that are increasingly shaped by digital ecosystems that can bring both immense benefit and immense harm. Therefore, the refreshed Principles recognize the need for radical inclusion and local ownership; elevate issues arising from the generation and use of digital data; emphasize that open approaches to innovation can support the realization of the nine Principles; and intentionally speak to the original audience while resonating further with the full diversity of individuals and organizations that exert power over the design, deployment, and governance of digital systems and solutions. The Principles are mutually reinforcing, as they emphasize the actions needed to ensure no one is left behind in an increasingly digital world." Ultimately, when designing and implementing a policy, solution, system, or intervention, endorsers of these Principles commit, at minimum, to do no harm, and at best, to ensure their work maximizes the agency of people and communities to drive their own development. To achieve these objectives, each endorser will define how these Principles can be operationalized in their work, sphere of influence, and specific initiative. " (Introduction)
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"When used effectively and responsibly, artificial intelligence (AI) holds the potential to accelerate progress on sustainable development and close digital divides, but it also poses risks that could further impede progress toward these goals. With the right enabling environment and ecosystem of ac
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tors, AI can enhance efficiency and accelerate development outcomes in sectors such as health, education, agriculture, energy, manufacturing, and delivering public services. The United States aims to ensure that the benefits of AI are shared equitably across the globe." (Executive summary)
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"Drawing on years of experience across 45 counties, as well as extensive original academic research, Willem van Eekelen situates the evolving role of ICT in wider development patterns in the Global South. He discusses the effects of ICT on agriculture, trade, financial flows, resource management and
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governmental performance. He then considers the associated risks of financial insecurity, online gambling, exclusion, misinformation and the effects of ICT on people’s freedom. The book concludes with six recommendations to maximise the usefulness of rural ICT investments and minimise the risk of them causing harm." (Publisher description)
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"Ghana is among Sub-Saharan Africa’s leaders in digital transformation. Over the past decade, the government has put the key institutions, legislative frameworks, strategies, and policies in place that are necessary to drive change. The Ministry of Communications and Digitalization leads and coord
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inates development and implementation of a core set of policies and strategies that are digitally transforming the government, economy, and society. The ICT for Accelerated Development (ICT4AD) Policy has guided this journey for more than a decade. A new Digital Economy Policy is drafted and under review to drive the next stage of Ghana’s digital development. The National Financial Inclusion and Development Strategy and the National Cyber Security Policy and Strategy have also been key. Ghana adopted an inclusive approach to developing its cybersecurity strategy, which contributed to improved cybersecurity capacity and considered citizens’ online safety and freedoms. However, a clear strategy for protecting critical national infrastructure is missing. Ghana has been a pioneer and champion of digital government transformation in West Africa over the past decade, with funding and support from the World Bank. Important whole-of-government platforms and services have been put in place, including the Government Wide Area Network (GWAN), which provides internet connection to more than 1,000 district assemblies, hospitals, police stations, and post offices across the country; a National Data Center; the Smart workplace suite, which includes email and productivity tools for government employees; and Ghana.gov portal, a one-stop-shop for citizen services. Still, digital government transformation is incomplete. Easy, efficient, online government services are in demand, but the Ghana.gov portal options are limited, and most major government service providers have their own separate online services portals. The national identity Ghana Card could enhance digital service delivery by providing a universally recognized, secure, and easy-to-use means of digital identification and authentication for citizens when accessing both public and private digital services, but the current identification system is not integrated with other government-operated databases, significantly reducing its many potential applications. The Regional Coordinating Councils, and metropolitan, municipal, and district assemblies (MMDAs) are just now embarking on the digital transformation journey. The Ministry of Local Government and Rural Development coordinates their efforts. Challenges for Ghana’s remaining efforts at digital government transformation include adequate funding to manage and maintain its connectivity and data center infrastructure, affordable internet for regional governments, inadequate digital literacy and skills among mid-level and regional staff, or related national training programs. A big skill gap exists in cybersecurity; Ghana faces a deficit of skilled cybersecurity professionals. The government also needs to improve efforts at stakeholder engagement and awareness-raising when developing new policy proposals." (Executive summary, pages 11-12)
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"The digital divide between the Global South and North has been a major concern for researchers from various fields in the past two decades. This divide has led to an increased focus on research related to information and communication technology for development (ICT4D) and other relevant discipline
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s. Given the prevalence of dominant paradigms that often lead to aggregated and context-free observations, this paper emphasizes the role of context in ICT4D while advocating for more nuanced, context-specific approaches in research and policy formulation. Through a systematic literature review, it proposes a conceptual framework that captures the psycho-social and the structural dimensions of context in ICT4D as well as their impact on success of related projects. The paper highlights the need for tailored theories addressing often overlooked elements such as language, ethnicity, religion, government change, political instability, and legal frameworks in the context of ICT4D. The proposed framework offers a roadmap for researchers to navigate the complex context of ICT4D, especially in the realm of emerging technologies." (Abstract)
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"Vexing political questions of power, inequality and coloniality permeate the tech sector and its growing use of global ‘virtual’ assembly lines that see them penetrate even refugee camps in efforts to extract value. As a response, tech companies have been expanding non-commercial activities wit
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hin a presumed framework of humanitarianism, in part, trying to outweigh the negative implications of unjust business practices often characterised by third-party avoidance of responsibility. This commentary focuses on tech companies’ engagement with people in the Global South – not as recipients of tech beneficence – but as labourers who make tech possible. First, we document why companies are brought into humanitarian crises, and then we briefly chart examples of the practices of tech companies in the Global South. Then, we argue that ‘tech for good’, often presumed as altruistic, instead reproduces an expansive history of questionable corporate social responsibility efforts that sustain inequalities more than assuaging them. We conclude by reflecting on the impact of commodifying compassion for humanitarian helping and argue that tech companies should stop trying to ‘help’ through selfperceived altruistic activities. Instead, corporations should focus on remaking their core business practices in an image of justice, protection, and equal value creation, particularly in contexts characterised by vulnerability." (Abstract)
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"The Bangladesh Digital Ecosystem Country Assessment (DECA) report presents the findings and recommendations of the Bangladesh DECA. It outlines the key aspects of Bangladesh's digital ecosystem and provides 10 recommendations for creating a more inclusive, safe, and enabling environment. Guided by
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three USAID/Bangladesh priorities, which include i ) improved democratic systems that promote transparency, accountability, and integrity; ii) enhanced opportunities for an inclusive, healthy, educated society, and a robust economy; and iii) strengthened resilience to shocks and stressors, the DECA process included desk research, consultations with USAID/Bangladesh technical offices, and 81 key informant interviews with stakeholders from civil society, academia, and the private and public sectors. Key findings include: Bangladesh’s digital ecosystem has steadily evolved over the last decade; the Government of Bangladesh (GoB)'s Vision 2021 and Vision 2041 underscore the importance of Digital Bangladesh and have been drivers for digital transformation across the country. However, undefined roadmaps and uneven knowledge of digitalization among government officials undermine GoB’s efforts; limited digital literacy is a key barrier across all aspects of the ecosystem; connectivity is affected by poor quality of services and lack of affordable data; a growing ecosystem of locally relevant content is key to closing the usage gap; barriers in terms of funding and understanding user needs remain; Bangladesh ranks Number One in South Asia on the e-government academy’s National Cybersecurity Index (NCSI) in terms of the availability of necessary laws and policy, but there is significant room for improvement when it comes to the strength of implementation across the ecosystem; misinformation and disinformation are widespread in the digital sphere; mobile financial services are expansive in Bangladesh and increasingly inclusive; e-commerce and the tech startup environment have grown quickly due to an increase in international and domestic investments and an active private sector; an expansive digital talent pool exists, but they are not trained to their fullest potential, hindering their income potential and Bangladesh’s growth trajectory." (https://www.usaid.gov/digital-development)
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"This article addresses the multifaceted and far-reaching implications of digital inequality (DI), drawing upon emerging trends and examples. The aim is to sensitize policymakers, practitioners, and academics to issues surrounding DI and foster a common and deeper understanding among relevant stakeh
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olders. While research has recognized digital inequality and its dimensions, it has not explicated its broader impact thoroughly, particularly in the current era of digital transformation. The information communication technology (ICT) domain has evolved significantly because of its strong interrelationship with many other sectors, encompassing critical issues such as ethics, inequality, leadership, social capital, governance, and management. There is still a considerable gap in understanding the complexities around digital inequality, which varies across different contexts. Reflecting on over 15 years of experience in information communication technology for development (ICT4D) as both a practitioner and researcher, the evolution of DI in terms of social transformation and its growing short- and long-term implications are discussed. Strategies and pathways for the future are presented, grouped into six areas: a call for a renewed philosophical shift and campaign for digital equality, policy interventions, inclusive technology solutions and services, holistic human capacity building, the universities' role, and the need for a multi-disciplinary approach to address DI." (Abstract)
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"The El Salvador Digital Ecosystem Country Assessment (DECA) report presents the findings and recommendations of the El Salvador DECA. It outlines the key aspects of El Salvador’s digital ecosystem and provides 10 recommendations for creating a more inclusive, safe, and enabling environment. Guide
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d by USAID/El Salvador priorities, which include i) security increased for likely migrants; ii) jobs and income potential increased for likely migrants; and iii) government responsiveness, accountability, and transparency improved, the DECA process included desk research, consultations with USAID/El Salvador technical offices, and 101 key informant interviews with stakeholders from civil society, academia, and the private and public sectors. Key findings include: digital transformation is a priority for El Salvador; a weak regulatory environment and the lack of clear government strategies have held back digitization efforts; stakeholders frequently cite improving digital connectivity and citizens’ digital literacy skills as recommendations for greater digital adoption; cybersecurity policy and initiatives are underdeveloped and the awareness of effective defense measures is low across the digital ecosystem; most Salvadorans are still unbanked. Sixty-four percent of Salvadorans have no financial institution (traditional bank or mobile money) account. Only 11 percent of Salvadorans had a mobile money account as of 2021; GOES embraced bitcoin in September 2021, spotlighting El Salvador on the world stage; the COVID-19 pandemic spurred digital uptake among micro, small, and medium enterprises (MSMEs)." (https://www.usaid.gov/digital-development)
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"IFAP will adopt a strong orientation in its work towards accelerating progress towards the
Sustainable Development Goals and implement its initiatives in line with the WSIS
process, which put universal access to information at the heart of inclusive, equitable and
sustainable knowledge societies. I
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t will enhance cooperation on its six priority areas with
all relevant stakeholders and benefit from their expertise and contributions." (Conclusion, page 25)
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"The Guatemala DECA report presents the findings and recommendations of the Guatemala DECA. It outlines the key aspects of Guatemala’s digital ecosystem and provides nine recommendations for creating a more inclusive, safe, and enabling environment. Guided by USAID/Guatemala priorities: i) partner
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with the Government of Guatemala and other stakeholders to increase economic prosperity, inclusion, and stability in areas with high irregular migration; ii) partner with the Government of Guatemala and other stakeholders to strengthen effective and accountable governance to improve quality of life and reduce irregular migration; and iii) partner with the Government of Guatemala and other stakeholders to improve justice and security to reduce irregular migration, the DECA process included desk research, consultations with USAID/Guatemala technical offices, 76 key informant interviews with stakeholders from civil society, academia, and the private and public sectors, and five focus group discussions with USAID project participants. Key findings include: Guatemala does not have a central strategy or policy for the digitalization of government services or systems; while Guatemala is home to relatively high network coverage, gaps in internet use remain and innovative solutions face regulatory barriers; the digital divide persists across gender, geography, income, education and literacy, and ethnicity, and was exacerbated by the COVID-19 pandemic; digital rights are insufficiently protected and disinformation and harassment are present in the online space; over the last decade, the Government of Guatemala adopted long-term policies to support the development of the digital economy; progress is unclear but data show there has been some impact on financial inclusion; although in its early days, there is unprecedented growth in Guatemala’s startup ecosystem, specifically FinTech." (https://www.usaid.gov/digital-development)
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"The Tanzania DECA report presents the findings and recommendations of the Tanzania DECA. It outlines the key aspects of Tanzania’s digital ecosystem and provides 13 recommendations for creating a more inclusive, safe, and enabling environment. Guided by USAID/Tanzania priorities: i) foundational
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skills of children below age 15; ii) increasing empowerment, productivity, and engagement of Tanzanians aged 15 to 35; and iii) strengthening capacity of state and non-state actors to benefit future generations, the DECA process included desk research, consultations with USAID/Tanzania technical offices, and 76 key informant interviews with stakeholders from civil society, academia, and the private and public sectors. Key findings include: while the Government of Tanzania prioritized increasing connectivity for all citizens over the last two decades, last-mile connectivity gaps persist; there is a large usage gap in Tanzania that is attributed to factors including lack of device and mobile broadband affordability, low levels of digital literacy, and a dearth of locally relevant content; while there has been greater openness over the past two years, nearly all of the restrictive laws remain in place and prospects for amending or repealing them remain uncertain; the government is committed to developing and promoting digital government services and systems and often relies on software solutions developed in-house; while the government has a National Cyber Security Strategy (NCSS) 2018-2022 that outlines a comprehensive framework for detecting, preventing, and combating cyber threats, the strategy is not shared widely or publicly; mobile financial services are at the forefront of digital financial services uptake; Tanzania’s startup ecosystem is growing, with startups in a variety of sectors, although it is in its infancy and not yet enabled by explicit policies or regulations; E-commerce is in early stage development in both supply and demand. Weak enabling factors such as logistics infrastructure, addressing systems, and consumer protections regulations prevent the sector from realizing its full potential." (https://www.usaid.gov/digital-development)
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"The Honduras Digital Ecosystem Country Assessment (DECA) report presents the findings and recommendations of the Honduras DECA. It outlines the key aspects of Honduras' digital ecosystem and provides 9 recommendations for creating a more inclusive, safe, and enabling environment. Guided by USAID/Ho
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nduras priorities, which include i) facilitating a systems change approach - social, economic, justice and security, environmental, education; ii) partnering and co-creating with the private sector to capitalize on shared values, forster innovation, and facilitating joint investment where interests align; and iii) generating opportunities for citizens - especially youth - to actively engage and invest in their future in Honduras, the DECA process included desk research, consultations with USAID/Honduras technical offices, and 76 key informant interviews with stakeholders from civil society, academia, and the private and public sectors. Key findings include: digital transformation is a priority of President Xiomara Castro’s new administration; an outdated telecommunications legal and regulatory environment is hindering connectivity expansion, affordability, and accessibility; efforts to digitize education are succeeding, but digital literacy lags and requires a concerted strategy; there are not effective data protection and cybersecurity regulations; the Government of Honduras lacks the capacity to prosecute digital crimes; there is a focus on countering mis- and disinformation by civil society, but a joint strategy is required for greater impact; the level of financial inclusion continues to be low due to systematic weaknesses, such as poor connectivity infrastructure, and supply-side factors, such as the lack of relevant traditional and digital financial services; e-commerce is slow to take off in Honduras, except in the two largest cities, Tegucigalpa and San Pedro Sula; the digital talent pool does not currently meet the labor market demand." (https://www.usaid.gov/digital-development)
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