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Striking the balance between fake and real: Under what conditions can media literacy messages that warn about misinformation maintain trust in accurate information?

Michael Hameleers, Toni Van der Meer

Behaviour & Information Technology (2023), 13 pp.

"Although interventions that warn about the harms of misinformation may be effective in lowering the credibility of false information, they may also cause suspicion related to factually accurate information. To explore these contradictory outcomes of exposure to media literacy messages, we used an o ... more

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The Trust Framework

Internews (2023), 2 pp.

"The Internews Trust Framework offers a perspective to gauge the presence of trust and, importantly, to understand why certain sources of information might be more, or lesstrusted. This framework consists of four key elements of trust, each comprising threecomponents. This enables us to analyze, mon ... more

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Information Ecosystem Assessment: Jordan

Aida Al-Kaisy

Internews (2023), 63 pp.

"This report provides an assessment of the media landscape in Jordan from the perspective of its audiences. Based on audience research, it examines the key issues emerging around media usage, trust, content, and literacy. It is based on data that was collected throughout June and July 2023; the medi ... more

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Edelman Trust Barometer 2022: Global Report

Edelman (2022), 72 slides

"[...] Government and media fuel a cycle of distrust: Nearly one out of every two respondents view government and media as divisive forces in society—48% and 46%, respectively. Furthermore, government leaders and journalists are seen as the least trusted societal leaders today, with less than half ... more

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Listening to the Voices of the Public

Mediation: Biannual Publication of Fondation Hirondelle, issue 8 (2022), 6 pp.

"Faced with a major crisis of confidence since the beginning of the 2010s, traditional media are multiplying initiatives to try to reconnect with their audience, even giving them a real role in the production of information." (Page 1)

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Trust in the Internet

Ipsos (2022), 23 pp.

"An international survey reveals that Internet users' trust on the Internet has dropped significantly since 2019. That is among the key findings of a 20-country Ipsos survey released by The New Institute in Hamburg, Germany. Only six in ten (63%) Internet users on average across the 20 countries sai ... more

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Snap Judgements: How Audiences Who Lack Trust in News Navigate Information on Digital Platforms

Amy Ross Arguedas, Sumitra Badrinathan, Camila Mont'Alverne, Benjamin Toff, Richard Fletcher, Rasmus Kleis Nielsen

Oxford: Reuters Institute for the Study of Journalism (2022), 43 pp.

"In this report, we qualitatively examine how audiences who lack trust in most news organisations in their countries navigate the digital information environment, especially how they make sense of the news they encounter while using social media, messaging applications, or search engines. Drawing on ... a sample of 100 individuals in four countries – Brazil, India, the United Kingdom (UK), and the United States (US) – we centre on how they use Facebook, WhatsApp, and Google, based on a unique interviewing approach anchored in their concrete everyday experiences. Participants were asked to describe and respond to what they actually saw on their screens as they navigated these platforms in real time while speaking to members of our research team. This research is focused on individuals with minimal trust in most news sources and below-average interest in politics – a population often neglected in audience research since these individuals tend to be least likely to consume news. However, for that same reason, understanding the way they encounter and engage with information online is of particular importance. Indeed, in line with prior survey-based research (Toff et al. 2021c), we found these individuals tended to be indifferent towards, or even opposed to, the idea of receiving news through platforms, which they said they primarily used for other purposes. What we found is that when they did encounter news on platforms and sought to assess how credible the information might be, they often relied on cues for making quick, in-the-moment judgements, which were particularly important since many of these users rarely clicked through to the original sources of news. The mental shortcuts people discussed, summarised in Figure 1, involved (1) pre-existing ideas they held about news in general or specific news brands (where the information was coming from), but also several other factors: (2) social cues from family and friends (who shared or engaged with the news), (3) the tone and wording of headlines (whether or not it was perceived as clickbait), (4) the use of visuals (which they often saw as important evidence for what could or could not be trusted), and (5) the presence of advertising (whether or not information appeared to be sponsored). Additional (6) platform-specific cues also played a role in shaping judgements about what to trust. These involved design decisions around how information appears on platforms (e.g. what labels appear, what is given most prominence), which in turn affect many of these other cues." (Introduction and key findings, page 3) more

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Media Coverage of Religious Freedom and Diversity: Reception and Perception Qualitative Study from Iraq, Lebanon and Sudan

Jad Safwan, Nidal Ayoub, Montadhar Kadhim Nasser, Rasha Abdallah Al-Awad

Beirut: Samir Kassir Foundation;Internews (2022), 40 pp.

"This qualitative study report primarily details the reactions of local audiences in Lebanon, Iraq, and Sudan and their perception of media content produced by journalist trained by ENQUIRE (Enhancing Quality Information on Religious Freedoms). The content is compared with that of more traditional, ... more

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Trust, But Verify: Factors Affecting Media Trust in Bangladesh

Dhaka: Management and Resources Development Initiative (MRDI) (2022), 76 pp.

"This research study by the Management and Resources Development Initiative (MRDI) was conducted to develop a foundation for understanding audiences' attitudes and behaviour around media trust in Bangladesh. In a complex environment that has undermined news media trust in Bangladesh, the study is me ... more

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Estudio de confianza en la TV: Informe final

Santiago de Chile: Consejo Nacional de Televisión (CNTV);Brinca (2022), 45 pp.

"El CNTV necesita comprender en profundidad el vínculo emocional y significados atribuidos a la TV abierta desde la prespectiva de la confianza, identificando los atributos más relevantes que componen esta predisposición, para luego medirlos cuantitativamente. Para ésto Brinca ejecutó un estudi ... more

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Research Note: Fighting Misinformation or Fighting for Information?

Alberto Acerbi, Sacha Altay, Hugo Mercier

Harvard Kennedy School Misinformation Review, volume 3, issue 1 (2022), pp. 1-15

"A wealth of interventions have been devised to reduce belief in fake news or the tendency to share such news. By contrast, interventions aimed at increasing trust in reliable news sources have received less attention. In this article, we show that, given the very limited prevalence of misinformatio ... more

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Media Usage and Political Trust Among Young Adults in China: The Role of Media Credibility, Trust in Sources and Political Membership

Qiong Gong, Marc Verboord, Yijing Wang

Global Media and Communication, volume 18, issue 3 (2022), pp. 301-321

"On the basis of an online survey conducted among young Chinese adults, this study examines how the association between media usage and political trust can be explained by three factors: the mediating roles of the perceived credibility of traditional and social media; the moderating roles of trust i ... more

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Estudio de mercado y audiencias de medios de comunicación en América Central: Guatemala

Proyecto VIMES;Free Press Unlimited;A-01 (2022), 70 pp.

"Esta publicación presenta información sobre el mercado actual de los medios de comunicación en Guatemala; sobre cómo la población percibe estos medios y cuáles son los hábitos de la audiencia en el consumo de la información. Además, ofrece recomendaciones para mejorar la viabilidad de los ... more

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Estudio de mercado y audiencias de medios de comunicación en América Central: El Salvador

Proyecto VIMES;Free Press Unlimited;A-01 (2022), 54 pp.

"Esta publicación presenta información sobre el mercado actual de los medios de comunicación en El Salvador, sobre cómo la población percibe estos medios y cuáles son los hábitos de la audiencia en el consumo de la información. Además, ofrece recomendaciones para mejorar la viabilidad de lo ... more

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Media Literacy, Disinformation & Misinformation in the Caribbean

Public Media Alliance;UNESCO;Media Institute of the Caribbean;Association of Caribbean Media Workers (2022), 78 pp.

"This situation report herein analyses media and information literacy (MIL), disinformation, and trust in news across the Caribbean. It contains country reports from eight researchers, covering eight Caribbean nations: the Bahamas, Barbados, Grenada, Guyana, Jamaica, St. Vincent & the Grenadines, Su ... more

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Reuters Institute Digital News Report 2022
Top Insights

Nic Newman, Richard Fletcher, Craig T. Robertson, Kirsten Eddy, Rasmus Kleis Nielsen (eds.)

Oxford: Reuters Institute for the Study of Journalism (2022), 161 pp.

"Trust in the news has fallen in almost half the countries in our survey, and risen in just seven, partly reversing the gains made at the height of the Coronavirus pandemic. On average, around four in ten of our total sample (42%) say they trust most news most of the time. Finland remains the countr ... more

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Barriers & Bridges: Communication and Information Exchange with Ukrainian Refugees in Romania

Mihaela Negru

Internews (2022), 20 pp.

"More than 13 million people have been displaced by the war in Ukraine in the last six months, with 1.6 million refugees entering Romania since February. As of August 2022, more than 87 thousand people are still seeking shelter in Romania with the support of the Government and partners including civ ... more

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Estudio de mercado y audiencias de medios de comunicación en América Central: Informe comparativo

Proyecto VIMES;Free Press Unlimited;A-01 (2022), 60 pp.

"Los medios investigados en este estudio llegan más que todo a una población de mayor poder adquisitivo y niveles académicos que buscan un periodismo serio, investigativo, de calidad. Es una audiencia bastante involucrada con el medio. Le gusta a esa audiencia sentirse parte del medio de comunica ... more

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Populist attitudes and politicians’ disinformation accusations: Effects on perceptions of media and politicians

Jana Laura Egelhofer, Ming Boyer, Sophie Lecheler, Loes Aaldering

Journal of Communication, volume 72, issue 6 (2022), pp. 619-632

"Populist politicians increasingly accuse opposing media of spreading disinformation or “fake news.” However, empirical research on the effects of these accusations is scarce. This survey experiment (N = 1,330) shows that disinformation accusations reduce audience members’ trust in the accused ... more

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Estudio de mercado y audiencias de medios de comunicación en América Central: Nicaragua

Proyecto VIMES;Free Press Unlimited;A-01 (2022), 67 pp.

"Esta publicación presenta información sobre el mercado de los medios de comunicación en Nicaragua, sobre cómo la población los percibe y cuáles son los hábitos de la audiencia en el consumo de la información. Además, ofrece recomendaciones para mejorar la viabilidad de los medios [...] Los ... more

Reuters Institute Digital News Report 2022 Top Insights

Reuters Institute Digital News Report 2022
Top Insights