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Big Crisis Data
Cambridge: Cambridge University Press (2016), 224 pp.
"Social media is an invaluable source of time-critical information during a crisis. However, emergency response and humanitarian relief organizations that would like to use this information struggle with an avalanche of social media messages that exceeds human capacity to process. Emergency managers
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Digital Inequality and Second-Order Disasters: Social Media in the Typhoon Haiyan Recovery
Social Media + Society, volume 1, issue 2 (2015), 11 pp.
"This article investigates the intersection of digital and social inequality in the context of disaster recovery. In doing so, the article responds to the optimism present in recent claims about “humanitarian technology” which refers to the empowering uses and applications of interactive technol
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Guidance for Incorporating Big Data Into Humanitarian Operations
Digital Humanitarian Network (DH); Decision Makers Needs (DM-N) (2015), 33 pp.
"This document has been created to provide a broad overview of big data usage in humanitarian organisations and general guidance on how organisations can incorporate it into operations. It describes big data and its role within the humanitarian sector, offers a categorisation of the large variety of
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Finding a Voice Through Humanitarian Technologies? Communication Technologies and Participation in Disaster Recovery
International Journal of Communication, volume 9 (2015), pp. 3020-3038
"Voice—understood as the ability to give an account of oneself and participate in social processes—is increasingly recognized as significant for humanitarian action and disaster recovery. Giving disaster-affected people the opportunity to make their voices heard has the potential to democratize
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Disaster Response: Nepal Earthquake Response and Recovery. Overview
London: GSMA (2015), 24 pp.
Humanitarianism, Communications and Change
New York et al.: Peter Lang (2015), xi, 279 pp.
"With 4 million refugees in neighbouring countries and six and a half million Internally Displaced Persons within Syria, communication tools have become critical for the Syrian population to maintain contact with their family and friends both inside and outside the country. The costs associated with
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State of the Use of Mobile Technologies for Disaster Preparedness in South East Asia
Singapore: Nanyang Technological University (2015), 66 pp.
"This project is conducted in response to Global Disaster Preparedness Center’s (GDPC) initiative of developing flood hazard preparedness mobile apps in the four target countries (Indonesia, Myanmar, the Philippines, and Vietnam)." (Executive summary)
Digital Humanitarians: How Big Data is Changing the Face of Humanitarian Response
Boca Raton, Florida: CRC Press (2015), xxv, 233 pp.
"The overflow of information generated during disasters can be as paralyzing to humanitarian response as the lack of information. This flash flood of information'social media, satellite imagery and more is often referred to as Big Data. Making sense of this data deluge during disasters is proving an
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Locating Disaster Communication in Changing Communicative Ecologies Across the Pacific
Australian Journal of Telecommunications and the Digital Economy (AJTDE), volume 2, issue 4 (2014), 16 pp.
"According to ITU statistics, around 60 percent of Pacific Islanders had access to a mobile in 2012, compared to just 10 percent in 2006. In many Pacific countries mobile phones are, therefore, emerging as a key element of the local communication systems, and are being be built into disaster managem
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Communications, Technology and Humanitarian Delivery: Challenges and Opportunities for Security Risk Management
European Interagency Security Forum (EISF) (2014), 68 pp.
"The articles contained in this publication are dispatches from a new frontline in humanitarian action: the digital frontier. All are written by those observing, experiencing and attempting to respond to the challenges created by the digital revolution and the very real threats it is creating for hu
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The Use of ICTs and Mobilisation in the Age of Parallel Media – an Emerging Fifth Estate? A Case Study of Nafeer's Flood Campaign in the Sudan
African Journalism Studies, volume 35, issue 2 (2014), pp. 75-91
"On 1 August 2013, heavy rains in the Sudan triggered flash floods that affected more than 530 000 citizens. The government failed to aid those affected and created a media blackout. More than 12 000 Sudanese volunteers created a horizontal network of citizens participating in a community-led initia
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Bits and Atoms: Information and Communication Technology in Areas of Limited Statehood
Oxford: Oxford University Press (2014), xi, 195 pp.
"Contributors to the volume explore various questions concerning the opportunities and constraints for governance associated with the startling growth in digital technologies in the Global South. In areas of limited statehood, places where the reach of the state is limited and weak, can mobile phone
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Haiti Beneficiary Communications Review
Geneva: International Federation of Red Cross and Red Crescent Societies (IFRC) (2013), 35 pp.
"This report is an evaluation of the methods and tools used by the Red Cross and Red Crescent to communicate with communities following the devastating 2010 earthquake in Haiti. The study draws recommendations for the continued and more effective use of communications to engage with communities in H
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"This annotated bibliography compiles both peer-reviewed literature, typically sourced from academic journals, as well as a range of opinion and technical resources drawn from agencies that have a humanitarian mandate. It is important to note that this annotated bibliography does not seek to present
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What We Learned Testing the Humanitarian Data Toolkit
Washington, DC; Arcata, Calif.: Internews (2013), 56 pp.
"In early 2013, the Internews Center for Innovation and Learning (ICIL) set out to pilot a new system that allows humanitarian communications professionals and responders to quickly gather, analyze, and act upon data to understand information needs of an affected population during a crisis. The syst
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