"Concerns surrounding the threats that digital platforms pose to the functioning of Western liberal democracies have grown since the 2016 U.S. election. Yet despite a preponderance of academic work in this area, the precise nature of these threats, empirical solutions for their redress, and their re
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lationship to the wider digital political economy remain undertheorized. This article addresses these gaps with a semisystematic literature review that identifies and defines four prominent threats—fake news, filter bubbles/echo chambers, online hate speech, and surveillance—and constructs a typology of “workable solutions” for combating these threats that highlights the tendency to silo technical, regulatory, or culturally embedded approaches." (Abstract)
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"The cases discussed in this chapter have demonstrated how disinformation and rhetoric that is spread through social media in the developing world often meets the Benesch criteria for dangerous speech. It comes from influential sources, which can include family and friends who share it. It plays on
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audience fears by persuading them that members of their group are being attacked by a rival group. It sometimes dehumanizes other groups and issues direct calls for violence against them. It happens where there are longstanding ethnic tensions and grievances. And where the media landscape is weak or suppressed, social media becomes a primary source of information, making it an especially influential means of transmission. There are several characteristics shared by developing countries, particularly those with a recent history of conflict and/or government repression, that make them more vulnerable to dangerous speech spread by social media. This includes low media or digital literacy, a lack of available alternative media and the prevalence of untraceable messaging platforms such as WhatsApp." (Conclusion)
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"The book includes an extensive section on the echoes of Rwanda, which looks at the cases of Darfur, the Central African Republic, Myanmar, and South Sudan, while the impact of social media as a new actor is examined through chapters on social media use by the Islamic State and in Syria and in other
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contexts across the developing world. It also looks at the aftermath of the genocide: the shifting narrative of the genocide itself, the evolving debate over the role and impact of hate media in Rwanda, the challenge of digitizing archival records of the genocide, and the fostering of free and independent media in atrocity's wake. The volume also probes how journalists themselves confront mass atrocity and examines the preventive function of media through the use of advanced digital technology as well as radio programming in the Lake Chad Basin and the Democratic Republic of Congo." (Publisher description)
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"The study is comprised of three main parts: a desk study of available and accessible material – reports, documents and media material; a qualitative study comprising over 200 interviews with ordinary people, experts, and persons with direct experience with radicalization leading to violent extrem
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ism (RVE); and a quantitative component consisting of national surveys of people’s information consumption habits. For the desk study, the effort was made to gain as broad a picture as possible, that is, to cover all five countries of Central Asia – Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan, and Uzbekistan. However, predictably and unfortunately, Uzbekistan and especially Turkmenistan proved difficult cases to study in full. For both the qualitative and quantitative field research activities, for several reasons, only the first three countries were included. As a result, this study is able to report most robustly on these three countries and propose observations regarding Uzbekistan and Turkmenistan only to a limited extent. Based on the desk study, the drivers of extremist sympathies as established in existing research have been political grievances (injustice from state structures; identity-based discrimination; oppressive political regimes, etc), economic difficulties (unemployment; indebtedness; poverty; and desire for quick and greater income) and ideological motivations (resentment of false values; striving for the singularly just and true life; for reward in a perceived afterlife). To these push and pull factors are added a range of enabling factors, such as migration, young age, gender (women), and means of communication. All these drivers of RVE need to be treated with caution, as stressed by various authors and suggested by evidence gained in field research. A general observation, gained from the desk research and supported by evidence in both qualitative and quantitative field studies, was the difference among the countries in degree of control over the information space, or the degree of hegemony over public discourse. Of the three most fully studied countries, hegemonic discourse was the strongest in Tajikistan, followed by Kazakhstan, and the least in Kyrgyzstan. Uzbekistan, analyzed to a limited extent, would be closer to the extreme of Tajikistan, whereas Turkmenistan was too closed to make reasonably robust observations." (Page 3)
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"Facebook is the Internet in Myanmar, and it presents both opportunities for and challenges to the government, the opposition, and the people in a country that is in transition. Facebook has gained notoriety as a platform for hate speech and fake news in Myanmar over the past seven years. Facebook h
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as removed hundreds of accounts and pages allied with or supportive of the Myanmar military, or engaged in coordinated deceptive behaviour. The National League for Democracy government has sought to control and regulate social media by establishing a social media monitoring body and preparing a cyber law, but without much impact to date. Both Facebook’s close monitoring of accounts and defamation suits have made Facebook users in Myanmar more cautious, but supporters of the National League for Democracy, the military and opposition parties still rely heavily on Facebook for partisan political communication." (Executive summary)
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"This report assesses widespread claims that pan-Arab satellite news channels are responsible for inciting sectarian violence during the Arab uprisings. Based on an empirical study of how the most popular channels (Al-Jazeera Arabic and Al-Arabiya) and a competitive newcomer (Al-Mayadeen) have frame
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d seminal events involving violence between sects in Syria and Iraq, the report finds that while often geo-politically charged, some of these claims are valid. While abusive language and direct promotion of violence are rare in a mainstream context, incitement to sectarian violence has been invoked primarily through linguistic and thematic tropes that forge legitimacy claims and narratives of victimhood. The paper draws on these findings to make recommendations for UK policymaker engagement with the Arab media." (Abstract)
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"Conflict in Yemen plays out along various fault lines—regional, sectarian, class, political, tribal, and ethnic—which are reflected in the hateful language employed on and offline to incite violence. The sectarian aspect of conflict in Yemen is relatively new, as prior to 2011, “religious coe
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xistence and intermingling was taken for granted by most Yemenis and seen as a normal feature of everyday life.” But with the outbreak of conflict after the removal of President Ali Abdullah Saleh, “sectarian discourse has become more heated, reorganizing Yemeni society along sectarian lines and rearranging people’s relationships to one another on a non-nationalist basis.” Furthermore, the social and political dynamics in Yemen have fostered a permissive environment for hate speech. According to information gathered from a community meeting held in Sana’a in 2015, “many leaders have normalized and legitimized antagonistic, exclusionary rhetoric to consolidate their power and dehumanize their enemies.” In terms of access to online networks, despite a weak telecommunications sector relative to other Middle Eastern countries, an estimated 90 percent of the Yemeni population has access to the internet through mobile phones and, as of 2015, 93 percent of internet users are on Facebook and 92 percent utilize WhatsApp. The heavy saturation of these online communications networks highlights a growing need to understand and address the hate speech being spread within Yemen’s complex context. PeaceTech Lab’s work on hateful speech aims to identify and contextualize the particular terms and phrases that have the potential to lead to violence. This project identifies relevant terms through on-the-ground information gathering and examines their origins, context, and usages in a particular country environment. To successfully monitor and counter hateful speech, we must first identify specific terms and the social and political context that makes them offensive, inflammatory, and potentially dangerous. The research also seeks to identify alternative terms that might be used to mitigate or replace this language and thereby contribute to building peace. Finally, this report is intended as a resource for individuals and organizations involved in monitoring and combatting hateful speech as well as those involved in conflict prevention and mitigation so that their work can be more effective." (Introduction)
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"PeaceTech Lab’s work on hate speech aims to identify and contextualize the particular types of language that are likely to cause violence. This project identifies relevant terms through on-theground information gathering and examines their origins, background context, and use in a particular coun
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try environment. To successfully monitor and counter hateful speech, we must first identify specific terms and the social and political context that makes them offensive, inflammatory, or even potentially dangerous. The research also seeks to identify alternative terms that would mitigate or replace this language and thereby contribute to building peace. Finally, this report is intended as a resource for individuals and organizations involved in monitoring and combatting hateful speech so that their work can be more effective." (Introduction)
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"This report — Social Media and Conflict in South Sudan II: A Lexicon of Hate Speech Terms 2017-2018 — follows on its predecessor which was released in December 2016 after three years of civil war in South Sudan. It identifies key terms being used in the conflict, as well as new terms, context,
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and dynamics in South Sudan’s conflict over the period of 2017-2018." (Introduction)
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"South Africa’s upcoming general election marks 25 years of multi-racial democracy: a milestone which has us reflecting on how far the country has come - and how far it has to go. Despite real and lasting achievements, problems of massive economic inequalities, disparities in land ownership, and h
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igh unemployment persist and are exacerbated by issues like migration and the climate crisis. It’s within this context that hateful language has spiked; certain politicians and members of the public have pushed anti-immigrant rhetoric while others have called for the expropriation without compensation of white-owned land, leading to fears that the chasms between and among South Africa’s political, social, and economic classes will only grow larger. In response, PeaceTech Lab partnered with South Africa’s Media Monitoring Africa to examine the origins, context, and influence of hateful speech in the country. [This publication] pairs social media analysis with in-depth qualitative research to help everyone - from civil society activists to government officials - in their efforts to address the surging problem of hate speech." (Publisher description)
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"As the ‘big three’ social media platforms Facebook, YouTube and Twitter increasingly lose their relevance for young users, other social media, especially Instagram, step up to fill this space. Our research showed that hate groups and extremists wishing to influence minors or young adults with t
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heir ideologies follow their target group to those platforms. It is a welcome step that Instagram joined the Code of Conduct on Countering Illegal Hate Speech Online in 2018. Due to the increasing significance of this network and its relevance for children, future research on hate speech online should consider Instagram on a par with Facebook, Twitter and YouTube. As the social media with the broadest audience strengthen their moderation and removal policies to tackle hate speech, extremists and hate groups are looking for alternative solutions. They find these in networks which do not enforce their community guidelines as strictly or advocate a far-reaching free speech approach specifically allowing hate speech on their platforms. Those platforms are very diverse and appeal to different audiences in different countries. In some countries, dedicated websites are set up in order to facilitate the use of networks operated abroad and to mediate possible language barriers." (Conclusion, page 11)
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"Most young people lack the digital citizenship skills required to protect themselves from the online dangers and emotional and mental health impacts of social media highlighted in this report. The study finds evidence that young people across Myanmar suffer from ‘hate speech fatigue’, often exa
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cerbated by repeat exposure to fake news and propaganda targeting specific communities. Over time, this effect limits young Myanmar users’ willingness to seek out and engage with reporting and blocking functions that may help combat fake news and hate speech online. Understanding the impact of social media on social and political discourse in Myanmar is of urgent, critical importance. While the young people in this study saw great potential for social media to increase empathy and understanding between different groups, the struggle to curb anti-Muslim hate speech in particular, and the structural and violent oppression it begets, is still very real." (Publisher description)
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