"Palau media continues to undergo significant developments as it adjusts to increased digitisation and a move away from traditional print media. Media organisations face challenges in creating financially sustainable business models to support this shift. While media freedom is protected in Palau, o
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ngoing attention is required to ensure that journalists can continue to report uncensored." (Conclusion, page 31)
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"This report offers a comprehensive snapshot of the region’s digital landscape, highlighting both remarkable progress and persisting challenges. Ninety-five per cent of the population in this region is covered by mobile broadband networks, and more than half of the countries have already achieved
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universal Internet access. However, as this report highlights, infrastructure alone is insufficient. Although connectivity extends to much of the population, only 70 per cent uses the Internet. Barriers such as affordability, digital skills, and awareness must be addressed to ensure that everyone benefits from digital opportunities.
This report underscores the region’s diversity, reflecting economies at different stages of digital development. From nations spearheading 5G deployment to those grappling with basic connectivity, the disparity is striking. The 82 percentage-point gap in Internet penetration across the region illustrates this reality. Closing these gaps will require tailored strategies that account for each country’s unique socio-economic and geographic context. The concept of universal and meaningful connectivity (UMC) serves as a guiding principle throughout this publication. UMC emphasizes not only access but also the quality of the online experience, ensuring that connectivity leads to tangible socio-economic benefits." (Foreword)
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"[...] While mobile broadband covers over 95 per cent of the population, disparities persist. High-income economies lead in 5G deployment and innovation, while lower-income countries face infrastructure, affordability, and digital literacy gaps. The urban-rural divide remains, and women and marginal
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ized communities still encounter barriers to digital inclusion. Closing these gaps is both an economic necessity and a social imperative, as digital transformation expands access to services and strengthens resilience. Small island developing States (SIDS) in the Pacific face distinct challenges due to their geographic isolation, small populations, and vulnerability to climate change. Reliable connectivity is crucial for economic development, disaster resilience, and access to essential services. To sustain the region’s momentum, achieving universal and meaningful connectivity (UMC) is a policy imperative. UMC enables people to access knowledge, build livelihoods, and connect with their communities while also driving economic growth through digital trade, e-commerce, and innovation. Achieving this goal requires strengthened digital skills, improved regulatory frameworks, resilient infrastructure, and inclusive innovation ecosystems." (Foreword)
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"This publication provides an in-depth look at digital development across the region, revealing both substantial progress and areas where challenges persist. Internet use is widespread, with nearly nine in ten people online. In a milestone achievement, the Americas is the only region to have fully b
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ridged the gender gap in Internet use, with women now more likely to be online than men. Yet, the region’s digital landscape is also defined by contrasts. While North America benefits from advanced policy and regulatory frameworks, parts of Latin America and the Caribbean continue to face barriers in infrastructure deployment, affordability, and regulatory capacity. This is particularly the case for the region’s small island developing States (SIDS) and landlocked developing countries (LLDCs). These disparities highlight the importance of targeted policies and enhanced regional cooperation.
The region must also respond to growing cybersecurity and environmental challenges. The Americas generate nearly a quarter of the world’s e-waste, yet recycling rates remain low and formal collection systems are lacking in many countries. Advancing green digital policies and implementing extended producer responsibility mechanisms will be vital for sustainable digital growth. Reliable, granular, and timely data is essential for designing effective, targeted interventions and supporting progress toward UMC. While the region benefits from strong statistical capacity and several global data leaders, gaps remain – particularly in disaggregated data by gender, age, location, and socio-economic status. This report also highlights powerful examples of progress – from community networks and disaster resilience efforts to initiatives that empower girls and women through digital skills." (Foreword)
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"This publication reveals that the gap between ambition and reality remains wide. Mobile broadband coverage has expanded rapidly, offering most of the population the possibility of going online. And yet, only 38 per cent of the population currently uses the Internet—the lowest rate among all ITU r
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egions. But adoption is just the beginning. Universal and meaningful connectivity (UMC) is a new imperative. Achieving UMC means not only ensuring that everyone can access and use the Internet, but also that they can do so safely, productively, and affordably—whenever and wherever needed. In Africa, this possibility remains the privilege of a few. Gaps in affordability, digital skills, and connectivity quality disproportionately affect rural communities, women, and lower-income populations. These divides are leaving millions behind as the digital economy advances. The challenge is especially acute for Least Developed Countries (LDCs), which make up more than half of the countries in the region. Many of these nations face multiple, compounding barriers to digital inclusion, and require targeted, sustained support.
At the same time, this publication offers reasons for optimism. Africa is home to a growing number of digital pioneers—countries, communities, and individuals who are leading innovative approaches to e-waste management, digital entrepreneurship, accessibility, and regulatory excellence. The case studies in this report demonstrate the transformative power of digital technologies when supported by local leadership, inclusive policies, and international cooperation. Better data is essential to closing the digital divide. Africa faces the greatest connectivity challenges yet has the fewest resources—and the least data. Investing even modestly in measurement can yield outsized returns by identifying where needs are most acute, and which interventions will have the greatest impact." (Foreword)
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"This publication offers a comprehensive overview of digital development in the CIS region. The data reveal a region where nine in ten people are online—well above the global average—and where mobile broadband networks now cover virtually the entire population. These are important milestones. At
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the same time, disparities remain between countries and communities. Fixed broadband is still out of reach for many, ICT regulation is uneven, and digital skills remain limited in key areas. Seven of the nine CIS countries are landlocked, which presents unique challenges for international connectivity, infrastructure deployment, and access to global Internet infrastructure. These constraints make regional collaboration particularly important—not only for physical infrastructure development but also for the harmonization of policies and regulatory frameworks. The second part of this report features case studies that illustrate how digital initiatives are making a tangible impact across the region. From expanding rural broadband access to enhancing youth entrepreneurship and strengthening cybersecurity readiness, these stories highlight the diversity of challenges—and the creativity of responses—emerging across the CIS." (Foreword)
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"This study analyses the costs of connecting to the Internet and providing Internet services in Nigeria for fibre-optic network connectivity, microwave links, mobile broadband cellular links, and cellular communications. The analysis has focused on the capital expenditure (capex) of telecommunicatio
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n equipment, including cost elements such as taxation and licence fees in addition to operational expenditure (opex) in terms of network operation and maintenance costs, including recurring licensing fees.
In terms of report structure, section 1 sets out the background and scope, focusing on key assumptions used and key stakeholders involved. Section 2 looks at the study approach with a specific emphasis on research methodology and scenarios on cost analysis while section 3 analyses the capex and opex for mobile network operators, infrastructure companies, Internet service providers and satellite network operators. Section 4 considers the regulatory framework, especially the key policy instruments affecting the cost of doing business. Section 5 presents recommendations, and the overall conclusions.
The information presented here, builds on and complements the ongoing work of ITU on connectivity and infrastructure mapping and analysis. This technical study has a significant link to universal connectivity as ICT infrastructure remains key to bringing everyone online by 2030. This work will therefore help to shape infrastructure strategies to bring meaningful connectivity to the underserved or unconnected communities.
The study shows clearly that lower capital and operating costs can be achieved by creating a conducive regulatory framework of laws, policies, guidelines and an enabling environment in Nigeria and shows how the development of telecommunications is largely driven by elements such as the costs associated with infrastructure sharing, taxation, electricity availability, ands right of way charges." (Executive summary)
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"This white paper summarizes the outcomes of the initial phase of the Digital Infrastructure Investment Initiative (DIII), launched in 2024 by the ITU in collaboration with the International and Regional Development Finance community, and in coordination with the G20 Brazil Presidency. The initiativ
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e also benefitted from the advice and feedback of over 40 organizations who comprised the DIII Working Group.
The aims of the DIII in its initial stage are:
i) Understand the digital infrastructure investment gap and opportunity: Despite the increase in internet usage in recent years, 35% of the global population does not use the internet at sufficient speeds. This percentage increases to 54% in low and lower-middle-income countries, primarily due to the absence of necessary infrastructure. Developing this infrastructure is estimated to require at least USD 1.6 trillion, according to high-level calculations by the DIII.
ii) Develop a framework that describes the key areas that need to be addressed to increase investment and measure a country’s digital infrastructure investment readiness: By exploring the factors affecting investments, the DIII has identified five archetypal challenges that hinder investments in digital infrastructure. These challenges are demand fragmentation, significant gaps in core infrastructure, unclear digital agendas and policies, execution risks, and country risks. The presence and significance of these challenges depend on the context.
iii) Identify innovative financing mechanisms and instruments that international organizations and private or public plurilateral/multilateral financing institutions can implement to accelerate reaching the target of universal and meaningful connectivity by 2030: Closing the digital infrastructure investment gap will necessitate the identification and deployment of innovative financing mechanisms and instruments. Through a series of discussions, the DIII has identified a range of initiatives, including platforms for pooled digital investments and technical forums designed to enhance coordination and share best practices. Detailed in the report, these initiatives aim to enable stakeholders to improve coordination and collaboratively finance infrastructure projects.
With this document, the initiative aims to inspire multistakeholder solutions through innovative financing of digital infrastructure, moving toward the goal of providing universal, meaningful connectivity to the 2.6 billion unconnected individuals across the world by 2030." (Executive summary)
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"In 2011, working with the Communications Regulators’ Association of Southern Africa (CRASA),1 the International Telecommunication Union (ITU) in cooperation with the European Commission (EC) published a toolkit on universal access funding and universal service implementation to provide guidance o
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n how to establish, manage and ensure good governance of universal access and service funds. It also offered advice on sources of traditional and new financing mechanisms with relevant good practices and country experiences.
[.] Over the past decade, countries have taken different approaches to universal access and service funding. Ongoing, and in some cases worsened, socio-economic conditions have meant bridging the digital divide is more difficult – the Covid-19 pandemic, systemic poverty and global political uncertainty have all taken a toll.
By the end of 2023, of the 14 CRASA Member States, all part of the Southern African Development Community known as “SADC”, 11 had reported having operational access and service funds. In these countries, laws have been passed establishing funds and setting out specific mandates, the scope of funding, eligible beneficiaries and the governance frameworks for fund operations. The toolkit has been updated to reflect ICT sector changes, such as the evolution of universal access and service, and a wider scope of universal access funding that now covers not only connectivity but also adoption, innovation, and inclusivity. The revised SADC toolkit also addresses the different institutional and legal setups across CRASA Member States and the diverse roles and responsibilities of fund managers. Some of the challenges experienced by fund managers and how these could be addressed are also considered." (Summary)
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"I am pleased to present the 2025 edition of the ICT Development Index (IDI). This is the third edition based on the revised methodology adopted by Member States in 2023. The current IDI is anchored in the concept of universal and meaningful connectivity (UMC), a term coined by ITU in 2021 that has
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since gained broad traction. Many governments and organizations are embracing this concept, based on the premise that realizing the full potential of connectivity requires more than access – it also means addressing barriers such as affordability, digital skills, and connection quality.
On the path to UMC, the IDI serves as an important tool for tracking progress. The 2025 results show continued global advances in connectivity, with nearly all economies improving their performance. It is encouraging that low-income countries tend to be progressing the fastest, although from a low base. Gaps with higher-income countries remain wide.
This edition also presents attention to the situation of Least Developed Countries (LDCs), Landlocked Developing Countries (LLDCs), and Small Island Developing States (SIDS). While these groups often face significant structural challenges, the IDI sheds light on their evolving digital landscapes and the markedly different trajectories within each group. These internal disparities highlight the importance of context-specific policies and targeted support." (Foreword)
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"In conclusion, the findings from this report highlighted the continuing prominence of newspapers as a trusted source of information for Marshallese people, the ongoing challenge of reaching remote communities, and a growing interest in establishing a representative media body. While the rise of soc
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ial media and digitisation presents both challenges and opportunities, the Marshall Islands media continues to play a crucial role in preserving and passing on cultural knowledge, while covering local news with independence, accuracy and impartiality." (Conclusion, page 37)
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"The findings in this report highlight the ongoing dominance of state-owned media platforms in Nauru, all run by the Nauru Media Bureau (NMB). With no private media currently operating, media freedom in the country is limited. The report also illustrated the rising popularity of foreign media and so
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cial media platforms for Nauruan audiences, with improved telecommunications infrastructure set to accelerate shifts to online content. The report also outlines the significant work to be done to meet the ambition of an independent media as identified in the government’s strategy for sustainable development." (Conclusion, page 33)
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"The findings from this report highlight the importance of social media and online content as the primary sources of information for Niueans, especially the significant diaspora communities that reside abroad. It also highlights the important role that the small Niuean media sector plays in cultural
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and linguistic preservation. There is a critical need for resilient media infrastructure and sustainable business models in the face of climate change vulnerabilities and acute staff shortages. Nauru’s small and closely-connected society poses a challenge for in-depth journalism, however information can be easily verified in such a tight-knit community. Lastly, the establishment of the Niue Media Association in 2023 signals promising opportunities to strengthen the media industry." (Conclusion, page 37)
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"The findings in this report highlight the struggles of print media in Samoa, which are experiencing a declining audience share yet remain the benchmark for “best-practice” journalism. Media also experience significant challenges associated with the digitalisation of the sector, including strugg
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les to monetise digital content, misinformation and disinformation, and a general lack of experience using digital technology. Finally, while Samoan media have been challenged by restrictions to freedom of speech and a lack of legislated right to information, JAWS and the Media Council can play a critical role in encouraging self-regulation and adherence to high journalistic standards." (Conclusion, page 35)
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"The findings in this report uncover some of the challenges faced by Kiribati’s small media industry, both geographic and financial. Internet connectivity across the country’s widely dispersed islands is limited, impacting access for audiences and reporters alike. The local media industry has fa
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ced diminished funding, with the state- owned Broadcasting and Publications Authority (BPA) relying on small government support and advertising revenue to stay afloat, while Radio Kiribati has experienced periodic disruptions to broadcast due to limited working equipment. More positively, the report highlighted the media’s active prioritisation of stories representative of diverse communities across Kiribati, and the media sectors openness to engage with and explore the potential uses of AI in the newsroom." (Conclusion, page 37)
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"The media landscape in Fiji has reached a significant milestone in its history as it embraces the freedom gained from the repeal of MIDA. Findings highlight ongoing opportunities for media industry bodies to provide targeted support for local media to effectively exercise this freedom." (Conclusion
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, page 37)
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"The findings in this report foreground the importance of improving access to rural communities, so media can adequately represent issues relevant to Vanuatu’s geographically dispersed audiences. The report also identified opportunities for media to increase awareness of gender, disability and soc
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ial inclusion through inclusive reporting on local issues. Local media specialising in Indigenous Ni-Vanuatu content expressed a desire for greater market protections to support scale and reach of their businesses. Finally, the report identified challenges around access to government information, despite Vanuatu having a Right to Information Act, in addition to media freedom concerns related to recent amendments to the Penal Code." (Conclusion, page 33)
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"The Pacific media landscape has evolved significantly within the past decade with increased digital connectivity and infrastructure, vastly improving digital access and reach throughout the region. Media organisations have leveraged digital platforms and mobile telecommunications to continue delive
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ring news and information to their audiences. Despite the significant impact of the pandemic on the financial viability of media and challenges around staff resourcing, the sector has shown remarkable resilience and adaptability; a testament to its relentless commitment and passion towards serving Pacific audiences and communities." (Conclusion, page 40)
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"The findings in this report highlight the challenges associated with media access in FSM, which are amplified by the country’s dispersed geography. Internet is difficult to access outside of major population centres, however, the recent introduction of Starlink and expected completion of submarin
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e cable connections is changing this. In addition, FSM’s media sector is small and mostly homogenous, with reporting lacking diversity and critical discussion. Finally, media freedom is uneven in FSM, partially due to the lack of diversity in the sector and because freedom of information has not been legislated." (Conclusion, page 37)
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"The media landscape in Tonga is in a state of digital transition, as it adapts to increasing audience demand for digital content and associated challenges relating to misinformation and disinformation. The findings in this report highlight how increased internet access in Tonga has transformed the
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media landscape – where traditional formats such as print have been almost entirely superseded by digital publishing. Concurrently, there has been a rise of online misinformation and disinformation. Radio was found to play a critical role in emergency broadcasting, keeping Tongans connected in times of natural disaster, when submarine internet cables may be vulnerable. The report uncovered media freedom in Tonga is challenged by laws which have the potential to supress and criminalise free speech, while the absence of a right to information law results in an opaque relationship between the media and government." (Conclusion, page 38)
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