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What if Scale Breaks Community? Rebooting Audience Engagement when Journalism is Under Fire
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Julie Posetti, Felix Simon, Nabeelah Shabbir

Oxford: Reuters Institute for the Study of Journalism (2019), 51 pp.

"This report focuses on how digital-born news media navigate audience engagement in the context of both rapid developments in a digital, mobile, and platform-dominated media environment and significant political pressure, including the ‘weaponisation’ of social media to target and harass indepen ... more

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Lessons in Innovation: How International News Organisations Combat Disinformation Through Mission-Driven Journalism
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Julie Posetti, Felix Simon, Nabeelah Shabbir

Oxford: Reuters Institute for the Study of Journalism (2019), 41 pp.

"This report examines how digital-born news media in the Global South have developed innovative reporting and storytelling practices in response to growing disinformation problems. Based on field observation and interviews at Rappler in the Philippines, Daily Maverick in South Africa, and The Quint ... more

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Global Information Society Watch 2007: Focus on Participation

Karen Banks, Roberto Bissio, Willie Currie, Anriette Esterhuysen, Chat Garcia Ramilo (eds.)

Association for Progressive Communications (APC) (2007), 215 pp.

"The experience of citizen involvement in public policy advocacy around the world has shown that the status quo tends to prevail unless political will to implement change is strengthened by active citizen participation. A “Global Information Society Watch” is needed to make governments and inter ... more

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Reading Justice Claims on Social Media: Perspectives from the Global South

Phillip Santos, Cleophas T. Muneri (eds.)

Cham: Palgrave Macmillan (2024), xxi, 326 pp.

"This book explores how unresolved questions of social justice shape the character of the political terrain and political actors, through the lens of social media. It treats communication as the medium through which social issues and processes are made visible. Given the rise and spread of populist ... more

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Cidadania digital e culturas do contemporâneo

Adelaida Flores-Hernández, Alessandra Nardini, Ana Elisa Antunes Viviani et al.

Coimbra: Grácio Editor (2024), 187 pp.

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Digital Ecosystem Country Assessment (DECA): Ghana

Reyn Anderson, Yaroslav Eferin, Kate Gromova, Vlad Manoil, Victor Teppeh

USAID, Digital Frontiers Project, external version (2024), 149 pp.

"Ghana is among Sub-Saharan Africa’s leaders in digital transformation. Over the past decade, the government has put the key institutions, legislative frameworks, strategies, and policies in place that are necessary to drive change. The Ministry of Communications and Digitalization leads and coord ... inates development and implementation of a core set of policies and strategies that are digitally transforming the government, economy, and society. The ICT for Accelerated Development (ICT4AD) Policy has guided this journey for more than a decade. A new Digital Economy Policy is drafted and under review to drive the next stage of Ghana’s digital development. The National Financial Inclusion and Development Strategy and the National Cyber Security Policy and Strategy have also been key. Ghana adopted an inclusive approach to developing its cybersecurity strategy, which contributed to improved cybersecurity capacity and considered citizens’ online safety and freedoms. However, a clear strategy for protecting critical national infrastructure is missing. Ghana has been a pioneer and champion of digital government transformation in West Africa over the past decade, with funding and support from the World Bank. Important whole-of-government platforms and services have been put in place, including the Government Wide Area Network (GWAN), which provides internet connection to more than 1,000 district assemblies, hospitals, police stations, and post offices across the country; a National Data Center; the Smart workplace suite, which includes email and productivity tools for government employees; and Ghana.gov portal, a one-stop-shop for citizen services. Still, digital government transformation is incomplete. Easy, efficient, online government services are in demand, but the Ghana.gov portal options are limited, and most major government service providers have their own separate online services portals. The national identity Ghana Card could enhance digital service delivery by providing a universally recognized, secure, and easy-to-use means of digital identification and authentication for citizens when accessing both public and private digital services, but the current identification system is not integrated with other government-operated databases, significantly reducing its many potential applications. The Regional Coordinating Councils, and metropolitan, municipal, and district assemblies (MMDAs) are just now embarking on the digital transformation journey. The Ministry of Local Government and Rural Development coordinates their efforts. Challenges for Ghana’s remaining efforts at digital government transformation include adequate funding to manage and maintain its connectivity and data center infrastructure, affordable internet for regional governments, inadequate digital literacy and skills among mid-level and regional staff, or related national training programs. A big skill gap exists in cybersecurity; Ghana faces a deficit of skilled cybersecurity professionals. The government also needs to improve efforts at stakeholder engagement and awareness-raising when developing new policy proposals." (Executive summary, pages 11-12) more

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Visual Citizenship: Communicating Political Opinions and Emotions on Social Media

Catherine Bouko

New York; London: Routledge (2024), xxv, 321 pp.

"This book explores visual political engagement online – how citizens participate in the dynamism of life in society by expressing their opinions and emotions on various issues of democratic life in image-based social media posts, independent of collective actions. Looking beyond large digital soc ... more

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Civil Society Chatbots: A Plurality of Conceptual Approaches

Sophie Toupin

International Journal of Communication, volume 18 (2024), pp. 947-966

"This article examines chatbots that have been developed by civil society for social, political, and/or cultural purposes. I ask what conceptual approaches have influenced the design of civil society chatbots and how these frameworks are actualized in practice. To do this, I first propose the concep ... more

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Online political participation: The evolution of a concept

Christina Ruess, Christian Pieter Hoffmann, Shelley Boulianne, Katharina Heger

Information, Communication & Society, volume 26, issue 8 (2023), pp. 1495-1512

"The advent of online technologies has been triggering a wave of empirical examinations of online political participation (OPP) over the past twenty years. It also stimulated scholarly debate on how to conceptualize political participation in a digital age. Scholars differ on whether to consider pas ... more

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Rapid Response Fund for the Protection of Digital Rights in Latin America

Derechos Digitales (2023), 22 pp.

"In 2022, the Rapid response Fund for the Protection of Digital Rights in Latin America (RRF) celebrated three years of work. Managed by Derechos Digitales, the RRF was conceived as a contextualized, agile, flexible and less bureaucratic response to the needs of organizations and activist working in ... more

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Digital Ecosystem Country Assessment (DECA): Tanzania

Goodiel Moshi, Muriuk Mureithi, Judyth Engels, Susannah Horto

USAID, Digital Frontiers Project (2023), 123 pp.

"The Tanzania DECA report presents the findings and recommendations of the Tanzania DECA. It outlines the key aspects of Tanzania’s digital ecosystem and provides 13 recommendations for creating a more inclusive, safe, and enabling environment. Guided by USAID/Tanzania priorities: i) foundational ... more

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Digital Ecosystem Country Assessment (DECA): Mali

Sophia Anong, Bouchaib Bounabat, Patrick Malone

USAID, Digital Frontiers Project (2023), 99 pp.

"The Mali Digital Ecosystem Country Assessment (DECA) report presents the findings and recommendations of the Mali DECA. It outlines the key aspects of Mali’s digital ecosystem and provides 11 recommendations for creating a more inclusive, safe, and enabling environment. Guided by 3 USAID/Mali pri ... more

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Digital Ecosystem Country Assessment (DECA): Honduras

Ariel Magid, Mauricio Bastien Olvera, Jacqueline Foelster, Wendy Alas

USAID, Digital Frontiers Project (2023), 116 pp.

"The Honduras Digital Ecosystem Country Assessment (DECA) report presents the findings and recommendations of the Honduras DECA. It outlines the key aspects of Honduras' digital ecosystem and provides 9 recommendations for creating a more inclusive, safe, and enabling environment. Guided by USAID/Ho ... more

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Digital Ecosystem Country Assessment (DECA): Guatemala

Liliana Fernandez, Julio Herrera, Sergio Martinez, Susannah Horton

USAID, Digital Frontiers Project (2023), 112 pp.

"The Guatemala DECA report presents the findings and recommendations of the Guatemala DECA. It outlines the key aspects of Guatemala’s digital ecosystem and provides nine recommendations for creating a more inclusive, safe, and enabling environment. Guided by USAID/Guatemala priorities: i) partner ... more

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Digital Ecosystem Country Assessment (DECA): El Salvador

Raiyan Kabir, Iris Palma, Peter Johnson

USAID, Digital Frontiers Project (2023), 90 pp.

"The El Salvador Digital Ecosystem Country Assessment (DECA) report presents the findings and recommendations of the El Salvador DECA. It outlines the key aspects of El Salvador’s digital ecosystem and provides 10 recommendations for creating a more inclusive, safe, and enabling environment. Guide ... more

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Digital Ecosystem Country Assessment (DECA): Bangladesh

Mohammad Ashrafuzzaman, Raiyan Kabir, Connor Mackenzie, Olga Morawczynski

USAID, Digital Frontiers Project (2023), 116 pp.

"The Bangladesh Digital Ecosystem Country Assessment (DECA) report presents the findings and recommendations of the Bangladesh DECA. It outlines the key aspects of Bangladesh's digital ecosystem and provides 10 recommendations for creating a more inclusive, safe, and enabling environment. Guided by ... three USAID/Bangladesh priorities, which include i ) improved democratic systems that promote transparency, accountability, and integrity; ii) enhanced opportunities for an inclusive, healthy, educated society, and a robust economy; and iii) strengthened resilience to shocks and stressors, the DECA process included desk research, consultations with USAID/Bangladesh technical offices, and 81 key informant interviews with stakeholders from civil society, academia, and the private and public sectors. Key findings include: Bangladesh’s digital ecosystem has steadily evolved over the last decade; the Government of Bangladesh (GoB)'s Vision 2021 and Vision 2041 underscore the importance of Digital Bangladesh and have been drivers for digital transformation across the country. However, undefined roadmaps and uneven knowledge of digitalization among government officials undermine GoB’s efforts; limited digital literacy is a key barrier across all aspects of the ecosystem; connectivity is affected by poor quality of services and lack of affordable data; a growing ecosystem of locally relevant content is key to closing the usage gap; barriers in terms of funding and understanding user needs remain; Bangladesh ranks Number One in South Asia on the e-government academy’s National Cybersecurity Index (NCSI) in terms of the availability of necessary laws and policy, but there is significant room for improvement when it comes to the strength of implementation across the ecosystem; misinformation and disinformation are widespread in the digital sphere; mobile financial services are expansive in Bangladesh and increasingly inclusive; e-commerce and the tech startup environment have grown quickly due to an increase in international and domestic investments and an active private sector; an expansive digital talent pool exists, but they are not trained to their fullest potential, hindering their income potential and Bangladesh’s growth trajectory." (https://www.usaid.gov/digital-development) more

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Digital Citizenship in Africa: Technologies of Agency and Repression

Tony Roberts, Tanja Bosch (eds.)

London et al.: Zed Books (2023), xxi, 234 pp.

"With contributions from scholars across the continent, Digital Citizenship in Africa illustrates how citizens have been using VPNs, encryption, and privacy-protecting browsers to resist limits on their rights to privacy and political speech. This book dramatically expands our understanding of the v ... more

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Making the Long March Online: Some Cultural Dynamics of Digital Political Participation in Three Chinese Societies

Yuanhang Lu, Yi-Hui C. Huang, Lang Kao, Yu-tzung Chang

International Journal of Press/Politics, volume 28, issue 1 (2023), pp. 160-183

"This study examines the authoritarian conditioning of political expression on social media in three Chinese societiesby analyzing three parallel surveys comprising 6942 respondents from mainland China, Hong Kong, and Taiwan. Results demonstrate that the use of social media to gather political infor ... more

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Digital Citizenship Education Handbook: Being online, Well-being online, Rights online
Key Guidance

Janice Richardson, Elizabeth Milovidov

Strasbourg: Council of Europe (2022), 135 pp.

"The Digital citizenship education handbook is intended for teachers and parents, education decision makers and platform providers alike. It describes in depth the multiple dimensions that make up each of 10 digital citizenship domains, and includes a fact sheet on each domain providing ideas, good ... more

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Beyond Incivility: Understanding Patterns of Uncivil and Intolerant Discourse in Online Political Talk

Patricia Rossini

Communication Research, volume 49, issue 3 (2022), pp. 399-425

"This article takes up the popular argument that much online discussion is toxic and hence harmful to democracy, and argues that the pervasiveness of incivility is not incompatible with democratically relevant political talk. Instead of focusing on the tone of political talk, scholars interested in ... more

What if Scale Breaks Community? Rebooting Audience Engagement when Journalism is Under Fire Top Insights

Lessons in Innovation: How International News Organisations Combat Disinformation Through Mission-Driven Journalism Top Insights

Digital Citizenship Education Handbook: Being online, Well-being online, Rights online Key Guidance

What if Scale Breaks Community? Rebooting Audience Engagement when Journalism is Under Fire
Top Insights

Lessons in Innovation: How International News Organisations Combat Disinformation Through Mission-Driven Journalism
Top Insights

Digital Citizenship Education Handbook: Being online, Well-being online, Rights online
Key Guidance