"Public engagement on government social media platforms can boost public trust in government while also improving and speeding up the distribution of health information. The importance of public engagement and its widespread existence have promoted extensive academic research on this channel. The pu
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rpose of this systematic literature review is to identify and bridge gaps in theories and conceptual frameworks in studies of public engagement via government social media. Furthermore, the objective of this research is to establish a comprehensive framework for analyzing how the public's engagement on government social media during the COVID-19 pandemic is affected by elements including information quality, source credibility, social media characteristics, and personal trust. The PRISMA method is used to review publications from 2019. After an extensive systematic review procedure that involved searching for relevant publications and utilizing inclusion and exclusion criteria to retrieve those that met the study's purpose, 32 papers were finally selected from the Scopus and Google Scholar databases. Finally, this study's findings shed light on the interactions between the public and the government during COVID-19 and offer recommendations for further research on public engagement, including more diverse social media types, the expansion of public engagement forms on social media, and the adoption of different theory or model. This study provides more evidence for research on public online engagement and offers some practical implications for effective communication between governments and the public." (Abstract)
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"The antivaccine hesitancy movement represents a challenge to public policy and platform regulations. During COVID-19, various Latin American antivaccine groups clashed with official sanitary initiatives. Despite many responses, little progress has been made in reaching these groups to transform the
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ir perceptions about the benefits of the COVID-19 vaccine. During the pandemic in Latin America, the antivaccine network Médicos por la Verdad (Doctors for the Truth) gained prominence in various countries. Finding itself limited by legal and technical restrictions, this network used alternative media such as Telegram to disseminate messages. This study argues that such groups may be considered an antivaccination culture that opposes government measures. This focus emphasizes narrative construction and allows us to understand the phenomenon from the collective meaning-making perspective. This study analyzed 232,638 Telegram messages from 14 public channels associated with the Médicos por la Verdad network. Our findings indicate that this antivaccine network builds an oppositional culture expressed and reinforced through multimodal, trans-media, fragmented narratives and suspends disbelief that constructs a world where the community enacts a truth pact. These narrative methods foster building a resilient network of oppositional cultures, decreasing the effectiveness of policies. We conclude that research beyond the framework of misinformation and the analysis of conventional platforms is needed to understand the antivaccine oppositional cultures." (Abstract)
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"This guidance is based on the latest evidence and practical experience with IM in the WHO European Region and is designed to provide stakeholders with operational support for IM preparedness, readiness and response in public health emergencies. The intended readership is mainly response authorities
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, stakeholders and partners in countries in the Region in both the coordination and operations, including in communities. It provides practical ways to guide IM and best practices in the technical area of RCCE. Rather than offering specific, one-size-fits-all recommendations, it offers options and approaches that may be applied in each context. The guidance applies primarily to the WHO European Region because of differences among the WHO regions in organizational, structural, cultural and other dimensions of implementation of RCCE and IM, although other regions, headquarters or other stakeholders may use, apply or adapt it." (Executive summary)
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"We review 100 articles published from 2000 to early 2020 that research aspects of vaccine hesitancy in online communication spaces and identify several gaps in the literature prior to the COVID-19 pandemic. These gaps relate to five areas: disciplinary focus; specific vaccine, condition, or disease
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focus; stakeholders and implications; research methodology; and geographical coverage. Our findings show that we entered the global pandemic vaccination effort without a thorough understanding of how levels of confidence and hesitancy might differ across conditions and vaccines, geographical areas, and platforms, or how they might change over time. In addition, little was known about the role of platforms, platforms’ politics, and specific sociotechnical affordances in the spread of vaccine hesitancy and the associated issue of misinformation online." (Abstract)
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"Do emotions we experience after reading headlines help us discern true from false information or cloud our judgement? Understanding whether emotions are associated with distinguishing truth from fiction and sharing information has implications for interventions designed to curb the spread of misinf
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ormation. Among 1,341 Facebook users in Nigeria, we find that emotions—specifically happiness and surprise—are associated with greater belief in and sharing of false, relative to true, COVID-19 headlines. Respondents who are older are more reflective, and do not support the ruling party are better at discerning true from false COVID-19 information."
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"Despite major advances in vaccination over the past century, resurgence of vaccine-preventable illnesses has led the World Health Organization to identify vaccine hesitancy as a major threat to global health. Vaccine hesitancy may be fueled by health information obtained from a variety of sources,
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including new media such as the Internet and social media platforms. As access to technology has improved, social media has attained global penetrance. In contrast to traditional media, social media allow individuals to rapidly create and share content globally without editorial oversight. Users may self-select content streams, contributing to ideological isolation. As such, there are considerable public health concerns raised by anti-vaccination messaging on such platforms and the consequent potential for downstream vaccine hesitancy, including the compromise of public confidence in future vaccine development for novel pathogens, such as SARS-CoV-2 for the prevention of COVID-19. In this review, we discuss the current position of social media platforms in propagating vaccine hesitancy and explore next steps in how social media may be used to improve health literacy and foster public trust in vaccination." (Abstract)
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