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495
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"This guide provides instructions on how to design and deliver an interactive training course through an app-based messaging platform. Drawing from Grassroot’s pilot teaching leadership and storytelling through WhatsApp, we share tips on pedagogy, participant engagement, and the technical aspects
...
Netnography: The Essential Guide to Qualitative Social Media Research
Key Guides
Los Angeles et al.: Sage, 3rd ed. (2020), viii, 460 pp.
"Netnography is an adaptation of ethnography for the online world, pioneered by Robert Kozinets, and is concerned with the study of online cultures and communities as distinct social phenomena, rather than isolated content. In this landmark third edition, Netnography: The Essential Guide provides th
...
Communicating About Vaccine Safety: Guidelines to Help Health Workers Communicate with Parents, Caregivers, and Patients
Key Guides
Washington, DC: Pan American Health Organization (PAHO) (2020), 61 pp.
"Studies show that telling people about the quality, safety, effectiveness and availability of vaccines is not enough to influence behavior change related to immunization, and in general, doesn´t increase coverage. For this reason, it´s necessary to understand the reasons why people choose not to
...
Trauma Reporting: A Journalist's Guide to Covering Sensitive Stories
Key Guides
London; New York: Routledge (2020), xii, 205 pp.
Trauma Reporting provides vital information on developing a healthy, professional and respectful relationship with those who choose to tell their stories during times of trauma, distress or grief. Amid a growing demand and need for guidance, this fascinating book is refreshingly simple, engaging and
...
Practical Guidance on Developing a Project’s Theory of Change
Key Guides
Catholic Relief Services (CRS) (2020), iv, 11 pp.
"A theory of change is a concise, explicit explanation of: "If we do X, and Y holds true, then we'll achieve Z because a, b, and c." With this structure, the TOC makes clear how (if-then) and why (because) the project team expects or assumes that certain actions will produce desired changes for indi
...
Human-Centred Design in Humanitarian Settings: Methodologies for Inclusivity
Key Guides
London: GSMA (2020), 40 pp.
"To ensure that mobile solutions are designed inclusively in humanitarian contexts, it is important that target users are involved as co-creators of the future they want. A human-centred design approach is one way to ensure that users’ perspectives are fully integrated into programme design. This
...
O guia de campo: Kit der ferramentas para o impacto. Da arte ao impacto
Key Guides
London et al.: Doc Society (2019), 238 pp.
"Nós oferecemos ideias e abordagens para que você não tenha que lidar com um obstáculo que alguém já ultrapassou e, com isso, concentrar-se nos desafios próprios de seu projeto. Disponibilizamos todas as nossas colaborações, conversas, acordos e desentendimentos com equipes de filmagem incr
...
Muslims in the Media: Towards More Tolerance and Diversity
Key Guides
London: Ethical Journalism Network (EJN) (2019)
"This report has been compiled to investigate the ways in which Muslims are portrayed in the media across Europe. It investigates how media report on topics where the problem of anti-Muslim bias often arises, particularly migration and terrorism. The aims of the investigation are to establish the pr
...
Supporting Access to Information: A Practical Guide for EU Delegations
Key Guides
Brussels: Media4Democracy (2019), 101 pp.
"The Guide shows how support for the principle of public access to information and the practical implementation of access to information (ATI) laws reinforce the EU’s work around the world in promoting participatory democracy, good governance, freedom of expression and other fundamental rights, an
...
Reporting on Violence Against Women and Girls: A Handbook for Journalists
Key Guides
Paris: UNESCO (2019), 160 pp.
"Adequate media coverage of gender-based violence should enable the public to fully appreciate and better understand the phenomenon. Calling it by its correct name, explaining its context, recalling some key figures and legal texts, talking about it sufficiently and providing useful information to f
...
Theory of Change: Facilitator’s Guide
Key Guides
Washington, DC: Technical and Operational Performance Support (TOPS) Program; Save the Children; USAID (2019), viii, 120 pp.
"The main learning objective for the five-module course is to become familiar with a process that uses thorough causal analysis as the foundation for creating an evidence-based TOC for development programs. Each of the five modules can be completed in one 8-hour day, including two 15-minute breaks a
...
La radio comme outil de communication opérationnelle et d’engagement avec les communautés
Key Guides
Lausanne; Dakar: Fondation Hirondelle; International Committee of the Red Cross (ICRC); Comité international de la Croix-Rouge, Centre régional de Communication (2019), 18 pp.
"Du 21 au 23 novembre 2018, huit chargés de communication d’Afrique francophone du Comité international de la Croix-Rouge (CICR) dont le mandat est de venir en aide aux populations affectées par les conflits armés, se sont réunis à Dakar pour échanger leurs expériences d’utilisation de l
...
The Practice and Ethics of Participatory Visual Methods for Community Engagement in Public Health and Health Science
Key Guides
Cape Town: Livelihoods Foundation (2019), 116 pp.
"This handbook provides guidelines on the practice and ethics of participatory visual methods (PVM) with emphasis on their use in low and middle income countries (LMIC) for community and public engagement in health and health science. The guidelines are drawn from the hands-on experience of the auth
...
Comunicar derechos en el posconflicto: Caja de herramientas y estrategias
Key Guides
World Bank; UNESCO (2019), 304 pp.
"Queremos entender la comunicación y el acceso a la información como medios para la conquista de otros derechos. Hay innumerables rutas que podríamos tomar para llegar a este destino; la elegida acá es la que entiende la comunicación como un ecosistema complejo que debe estar imbricado en la co
...
Communication During Disaster Recovery
Key Guides
Global Facility for Disaster Reduction and Recovery (GFDRR) (2019), 28 pp.
"This Guide provides practical guidance for governments regarding how to effectively communicate with communities during the recovery phase following an emergency. It explains how to identify communication needs, and presents “best fit” communication methods and strategies to deploy to support D
...
Memoria, verdad y justicia: Herramientas para comunicar desde los derechos humanos
Key Guides
Buenos Aires: Asamblea Permanente por los Derechos Humanos (APDH); World Association for Christian Communication (WACC) (2019), 127 pp.
"Esta guía no tiene por objetivo relatar los hechos de la historia, sino abordar distintos aspectos de utilidad para la cobertura periodística. Los diversos aspectos de la comunicación pueden resultar inabarcables, es por eso que esta guía no pretende ser exhaustiva pero sí señalar algunas cue
...
"This guide offers an overview of e-analytics in the context of peacemaking and preventive diplomacy. It is rooted in the e-analytics course that the Department of Political and Peacebuilding Affairs has been conducting jointly with Global Pulse and a range of other partners since 2017. The guide pr
...
Being an Evaluator: Your Practical Guide to Evaluation
Key Guides
New York; London: Guilford Press (2019), xvi, 368 pp.
"Demystifying the evaluation journey, this is the first evaluation mentoring book that addresses the choices, roles, and challenges that evaluators must navigate in the real world. Experienced evaluator and trainer Donna R. Podems covers both conceptual and technical aspects of practice in a friendl
...
Décode la h@ine! Jette la violence! Guide de prévention contre les discours de haine en ligne à l'usage des 12-18 ans
Key Guides
Rabat: UNESCO (2019), 76 pp.
"Ce guide, conçu à partir d'une collecte des données sur l'expression de la haine en ligne sous toutes ses formes, et de leur analyse, propose des modules simples à comprendre afin d'accompagner celles et ceux qui le souhaitent dans la création d'un réseau virtuel d'échange pacifié. Les reco
...
Child Safe Organisations: Checklist for Online Safety
Key Guides
National Principles for Child Safe Organisations (2019), 3 pp.
"This Checklist will assist organisations to consider potential safe." (Page 1)