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"This is a short technical brief with important steps and resources on how country programs can track and address rumors around COVID-19 (as needed). The guide includes a number of great resources and links while also sharing nuggets from global, collective thinking around rumors." (Page 1)

Selling Rights

London; New York: Routledge, 8th ed. (2020), xii, 508 pp.
Since ITU first published this Manual in 2009, the digital technology sector has evolved almost beyond recognition. The Internet is now accessed through a multitude of devices, including mobile phones, tablets and similar handheld computers. The impressive spread of mobile broadband networks has bro ... more
"This guide is meant to serve as a practical resource for funders who want to understand where to start. Informed by feedback from our network, it represents a synthesis of the past seven years of work we’ve done in the impact space, and includes examples of successful media impact evaluation, too ... more
"The Kit is a collaborative, self-learning resource that makes investigative techniques and tools used by experienced investigators more accessible to people and communities who feel motivated to start their own investigations, collect and verify information, build evidence and create a better under ... more
"For the past six years, we’ve been investing heavily in phone-based surveys to gather high-quality feedback and social performance data. Our belief has been that, when done correctly, phone-based phone surveys can get high-quality customer data at a fraction of the cost of traditional in-person s ... more
"Dieser Band ist als Praxisleitfaden für Personen und Institutionen konzipiert, die eine Stelle zur Publikationsberatung auf- und ausbauen möchten. Während der erste Teil des Bandes verschiedene Aspekte des wissenschaftlichen Publizierens thematisiert, die im Rahmen der Publikationsberatung relev ... more
"This report, which was developed in consultation with leading experts in social and behavioral sciences and public health, outlines evidence-informed communication strategies in support of national COVID-19 vaccine distribution efforts across federal agencies and their state and local partners. The ... more
"The handbook is a consensus document that was created by an innovative process that involved a series of predefined steps, all of which were followed and documented and are publicly available. The authors were invited based on their scientific status in the field, and they all agreed on all points ... more

Digital Skills Assessment Guidebook

Geneva: ITU (2020), viii, 76 pp.
"This guidebook draws on, and complements, the ITU Digital Skills Toolkit published in 2018. Whereas the toolkit was designed to help policy-makers develop national digital skills strategies and roadmaps, this guidebook focuses on helping them identify national skills gaps and requirements, which ca ... more
"La primera parte presenta una serie de herramientas disponibles para producir, grabar y transmitir. No se trata de un compilado de software ya conocido por las radios –como editores de audio o automatizadores– sino de una propuesta integral de trabajo colaborativo descentralizado. Son, práctic ... more

Netnography: The Essential Guide to Qualitative Social Media Research

Los Angeles et al.: Sage, 3rd ed. (2020), viii, 460 pp.
"Netnography is an adaptation of ethnography for the online world, pioneered by Robert Kozinets, and is concerned with the study of online cultures and communities as distinct social phenomena, rather than isolated content. In this landmark third edition, Netnography: The Essential Guide provides th ... more
"Im digitalen Zeitalter sind Drohungen schnell verfasst und verschickt. Hass im Netz ist ein großes Problem und kann sich schnell zu einer ernsten Lage für Journalist:innen und Publizist: innen, die in der Öffentlichkeit stehen, entwickeln. Genau deswegen ist es aber wichtig, ernstgemeinte von le ... more