"The five reports that make up this collection are variously concerned with humanitarian aid, social and cultural evolution, crisis response, the mitigation of cultural divides, and political unrest. The themes that bind them are an international movement towards public safety; a trust-based relatio
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nship between states and citizens; community led social development; and the capacity of social media and big data to make use of, and amplify, the thoughts and voices of under-represented elements of society. Importantly, the reports also begin to question the inluence these violent contexts are having on the development of social media, where communities in crises utilise and shape these new technologies though real-time engagement. The potential of these media is being maximised to such an extent that these platforms are under strain, and developers are increasingly learning how to adapt to the needs of a variety of audiences in volatile contexts." (Introduction, page 6)
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"The community radio stations participating in the pilot project offer special dedication and greeting programs that allow community members to send greetings to friends and family on air. The main objective of this pilot was to understand whether these generally underfunded radio stations could mon
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etize these greetings systems through a mobile money technology that would be developed with another implementing partner, MobiKash, a mobile wallet service provider based in Nairobi." (Executive summary)
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