"In a cross-platform analysis of Google Web Search, Facebook, YouTube, Reddit, Twitter, Instagram, 4chan and TikTok, we found that hyperpartisan web operators, alternative influencers and ambivalent commentators are in ascendency. The book can be read as a form of platform criticism. It puts on disp
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lay the current state of information online, noting how social media platforms have taken on the mantle of accidental authorities, privileging their own on-platform performers and at the same time adjudicating between claims of what is considered acceptable discourse." (Publisher description)
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"This report described a pilot study using the VOTO Interactive Voice Response (IVR) platform to 1) distribute content and 2) collect quantitative and qualitative monitoring and evaluation data regarding a media program in Rwanda. In addition to showing that the VOTO system worked well as a distribu
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tion tool (though expensive) – our findings suggest great potential for the use of IVR as an M&E tool. Unfortunately, we cannot recommend a particular system as yet having the capacity to offer an efficient and cost-effective system for NGOs looking to collect qualitative and quantitative data cheaply and accurately." (Discussion, page 13)
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"Our findings are based on responses to an online questionnaire completed by 69 Iranian journalists living and working outside Iran. A majority of respondents surveyed left Iran after 2005 and work as journalists for online media outlets [...] Our research indicates that Iranian journalists living a
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nd working abroad remain deeply connected to both the Iranian public and the broader Farsi-speaking diaspora, and believe their most important role is to inform both “publics” about issues not covered in the Iranian domestic news. As such, a majority of respondents surveyed are primarily employed with Farsi-language media outlets, covering Iranian current events and politics, as well as “red-line” topics that journalists inside Iran are forbidden to cover. However—and importantly—our findings show that a majority of respondents do not believe that their role is to act as activists, contributing to the civil society in Iran, but rather to inform the public with objective, fact-based reporting. Respondents in our survey strongly align themselves with public-interest journalism, in which the media’s primary role is to inform the citizenry and serve as a check on political and economic elites." (Summary of key findings, page 4-5)
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"We find that among both the general population and the technologically savvy youth, television – and especially the state-controlled broadcaster – was among the most often used news sources (with the Internet being the most important news outlet for the youth). This finding is surprising given
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that – in general – in Middle Eastern societies “traditional state control of the information media has often meant that more reliance is placed on oral and unofficial means of communications, in the mosque, the coffeehouse, or the marketplace” (Fandy, 2000, page 378). This finding is especially surprising among our technologically savvy, educated and metropolitan youth the demographics of whom overlap with the profile of those who took to the streets in the post-election protests in Iran and who might be more likely to distrust the government and its sources. These results may indicate that perhaps this young population is not uniformly politicized, mistrustful of governmental sources, or primed for revolutionary action. Several of our other findings underlie this idea. Contradicting the claims that Twitter played a central role in the uprisings in Iran and despite the evidence that 90% of Twitter users in Iran live in Tehran, Twitter was the least prevalent new media platform used by both the general population and the youth samples." (Summary, page 38)
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"The objective of this study is to look at how two prominent Arab-language news organisations, BBC Arabic and Al Jazeera Arabic (AJA), have used social media and user-generated content — photos, videos and comments — to provide coverage of the uprising in Syria. Due to the unique pressures in co
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vering Syria, especially in the early months of the uprising, how did these news organizations manage the heavy use of UGC and social media while being true to their editorial guidelines? How have the news organizations in this study verified this material? With activists playing a role in producing and distributing this material, how have the news organizations informed their audiences of the provenance of this material? In terms of UGC management both BBC Arabic and Al Jazeera Arabic publish information about their corporate-wide editorial guidelines that set out guidance for dealing with sources and assuring transparency for their audiences. In the case of the BBC generally, there is very detailed guidance about user-generated content for news. An investigation into the verification practices at BBC Arabic and Al Jazeera Arabic indicates that detailed guidance is in place." (Executive summary, page 3)
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