Digital Skills Toolkit
Geneva: ITU (2024), vi, 49 pp.
"The Digital Skills Toolkit is a guide for governments to develop national digital skills strategies. The aim is to provide governments with step-by-step guidelines and multiple examples that cover a wide range of contexts to draw upon from around the world. The toolkit is for all countries - those with existing digital skills strategies since technological change requires continuous monitoring and review, and those without existing digital skills strategies to assist them with a structured process for development of a comprehensive and implementable national strategy. Most countries today are likely to have digital skills strategies under multiple government ministries and departments, such as ICT, digital transformation, education, labour, health, or rural development. This toolkit is intended to assist countries in developing a comprehensive national strategy that reforms and unites individual strategies for enhanced synergies and efficiencies." (Page 3)
PART 1: UNDERSTANDING DIGITAL SKILLS, 5
1 Digital skills frameworks, 5
2 Digital skills for today and tomorrow, 7
PART 2: DEVELOPING THE STRATEGY AND PROGRAMME PLANS, 10
3 Roadmap for creating a digital skills strategy, 10
4 Digital transformation: Building on existing strategies, 12
Step 1: Create an inventory of digital transformation and skills strategies, 12
Step 2: Identify digital skills strategies within specific ministries, 13
Step 3: Conduct an assessment of digital skills strategy and programme implementations, 13
5 Digital skills assessments: Identifying needs and evaluating progress, 15
Step 1: Identify existing data, 15
Step 2: Conduct a digital skills assessment of the general population, 16
Step 3: Conduct targeted studies, 17
6 Stakeholder engagement: Building broad representation, 20
7 Digital skills for life: Developing strategies for all citizens, 25
Step1: Develop strategies for primary and secondary education, 25
Step 2: Develop strategy for lifelong learning, 27
Step 3: Ensure inclusion of underrepresented populations, 29
Digital skills for life tool, 33
8 Digital skills for work: Developing strategies for professional development, 37
Step 1: Develop strategy for higher education and TVET, 38
Step 2: Engage IT industry, 38
Step 3: Identify locations and partners for community-based training, 39
Digital skills for work tool, 40
9 Implementation, 43
Step 1: Establish implementation oversight, 43
Step 2: Measure impact, 43
Step 3: Update national strategy, 43
Step 4: Maintain active participation in forums, coalitions, and conferences, 43
PART 3: EXAMPLES OF DIGITAL SKILLS STRATEGIES AND PROGRAMMES FROM AROUND THE WORLD, 45
1 Digital skills frameworks, 5
2 Digital skills for today and tomorrow, 7
PART 2: DEVELOPING THE STRATEGY AND PROGRAMME PLANS, 10
3 Roadmap for creating a digital skills strategy, 10
4 Digital transformation: Building on existing strategies, 12
Step 1: Create an inventory of digital transformation and skills strategies, 12
Step 2: Identify digital skills strategies within specific ministries, 13
Step 3: Conduct an assessment of digital skills strategy and programme implementations, 13
5 Digital skills assessments: Identifying needs and evaluating progress, 15
Step 1: Identify existing data, 15
Step 2: Conduct a digital skills assessment of the general population, 16
Step 3: Conduct targeted studies, 17
6 Stakeholder engagement: Building broad representation, 20
7 Digital skills for life: Developing strategies for all citizens, 25
Step1: Develop strategies for primary and secondary education, 25
Step 2: Develop strategy for lifelong learning, 27
Step 3: Ensure inclusion of underrepresented populations, 29
Digital skills for life tool, 33
8 Digital skills for work: Developing strategies for professional development, 37
Step 1: Develop strategy for higher education and TVET, 38
Step 2: Engage IT industry, 38
Step 3: Identify locations and partners for community-based training, 39
Digital skills for work tool, 40
9 Implementation, 43
Step 1: Establish implementation oversight, 43
Step 2: Measure impact, 43
Step 3: Update national strategy, 43
Step 4: Maintain active participation in forums, coalitions, and conferences, 43
PART 3: EXAMPLES OF DIGITAL SKILLS STRATEGIES AND PROGRAMMES FROM AROUND THE WORLD, 45
