"Analysis of the unprecedented use of social media on Syria points to important findings on the role of new media in conflict zones. In particular, social media create a dangerous illusion of unmediated information flows. Key curation hubs within networks may now play a gatekeeping role as powerful ... as that of television producers and newspaper editors. The implications for policymakers driven by responsibility to protect concerns are serious. The pattern in social media toward clustering into insular likeminded communities is unmistakable and has profound implications. We need a more sophisticated understanding of structural bias in social media and the difficult challenges in activist curation. It is not enough to develop methods for authenticating particular videos or vetting specific claims." (Summary) more

"An extraordinary wave of popular protest swept the Arab world in 2011. Massive popular mobilization brought down long-ruling leaders in Tunisia and Egypt, helped spark bloody struggles in Bahrain, Libya, Syria, and Yemen, and fundamentally reshaped the nature of politics in the region. New media - ... at least that which uses bit.ly linkages - did not appear to play a significant role in either in-country collective action or regional diffusion during this period. This lack of impact does not mean that social media - or digital media generally - were unimportant. Nor does it preclude the possibility that other new media technologies were significant in these contexts, or even that different Twitter or link data would show different results. But it does mean that at least in terms of media that use bit.ly links (especially Twitter), data do not provide strong support for claims of significant new media impact on Arab Spring political protests. New media outlets that use bit.ly are more likely to spread information outside the region than inside it, acting like a megaphone more than a rallying cry. This dissemination could be significant if it led to a boomerang effect that brought international pressure to bear on autocratic regimes, or helped reduce a regimefs tendency to crack down violently on protests. It is increasingly difficult to separate new media from old media. In the Arab Spring, the two reinforced each other. New media must be understood as part of a wider information arena in which new and old media form complex interrelationships. Of the four major Arab Spring protests analyzed - Tunisia, Egypt, Libya, and Bahrain - large differences were found across the four in the amount of information consumed via social media. The events in Egypt and in Libya (#jan25 and #feb17, respectively) garnered many more clicks on a much larger number of URLs than those in Tunisia and Bahrain." (Summary, page 3) more