"Social Media and Crisis Communication provides a unique and timely contribution to the field of crisis communication by addressing how social media are influencing the practice of crisis communication. The book, with a collection of chapters contributed by leading communication researchers, covers
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the current and emerging interplay of social media and crisis communication, recent theories and frameworks, overviews of dominant research streams, applications in specific crisis areas, and future directions. Both the theoretical and the practical are discussed, providing a volume that appeals to both academic-minded readers as well as professionals at the managerial, decision-making level. The audience includes public relations and corporate communication scholars, graduate students studying social media and crisis communication, researchers, crisis managers working in communication departments, and business leaders who make strategic business communication planning. No other volume has provided the overarching synthesis of information regarding the field of crisis communication and social media that this book contains. Incorporated in this volume is the recent Social-mediated Crisis Communication Model developed by the editors and their co-authors, which serves as a framework for crisis and issues management in a rapidly evolving media landscape." (Publisher description)
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"Fisher, who has been involved in a number of American governmental communication agencies in connection with Third World countries, including the International Communication Agency, the U.S.I.A., and as a Foreign Service Officer, has drawn upon bo
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th his professional experience and the academic disciplines of sociology, anthropology, and social psychology to seek a rationale which would enable him "to produce the kind of 'think piece' analysis that would sharpen the focus on trends and new factors which might affect the logic of a wide range of programs directed toward mutual understanding objectives." He does not pretend to have the answers, only the questions." (Eleanor Blum, Frances G. Wilhoit: Mass media bibliography. 3rd ed. Urbana: University of Illinois Press, 1990 Nr. 127)
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