"Real-life practice is poorly understood and undervalued as a distinct professional domain. Written by practitioners, this innovative publication is designed to make capacity development more professional and increasingly effective in achieving development goals. Practical illustrations draw on experiences from the civic, government and private sectors. A central theme is to understand capacity as more than something internal to organisations. This book shows how capacity also stems from connections between different types of actor and the levels in society at which they operate. The content is crafted for a broad audience of practitioners in capacity development: consultants, managers, front-line workers, trainers, facilitators, leaders, advisors, programme staff, activists, and funding agencies." (http://www.snvworld.org/en/Pages/CapacityDevelopment.aspx, 24.3.2011)
PART I: PERSPECTIVES ON CAPACITY
1 Multiple Dimensions. The Multi-faceted Nature of Capacity: Two Leading Models / Alan Fowler and Jan Ubels, 11
2 Multiple Actors. Capacity Lives Between Multiple Stakeholders / Jim Woodhill, 25
3 Multiple Levels. Capacities at Multiple Levels and the Need for Connection: A Bhutan Example / Hendrik Visser, 42
PART II: ESTABLISHING YOUR PRACTICE
4 Advisers’ Roles. Choosing a Consulting Role: Principles and Dynamics of Matching Role to Situation / Douglas Champion, David Kiel and Jean McLendon, 57
5 Thematic and Change Expertise. The Balanced Practitioner / Naa-Aku Acquaye-Baddoo, 65
6 Ownership, Authority and Conflict. Who is the Boss? Behavioural Guidance for the Practitioner in Complex Capacity-Development Settings / Joe McMahon, 80
7 Whose Values Count? Voice, Values and Exclusion in Capacity-Development Processes: Experiences from India / Rajesh Tandon, 93
8 Organization Development as a Source. Riding the Pendulum between ‘Clocks’ and ‘Clouds’: The History of OD and Its Relation to CD / Ingrid Richter, 101
9 ‘Reading’ Situations. Looking to See the Whole / Catherine Collingwood, 116
10 Dialogue. The Place of Dialogue in Capacity Development / Marianne Bojer, 130
PART III: WORKING WITH CONNECTIONS
11 Institutions, Power and Politics. Looking for Change Beyond the Boundaries, the Formal and the Functional / Niels Boesen, 145
12 Public Accountability. Capacity is Political, Not Technical: The Case of HakiElimu in Promoting Accountability in Education in Tanzania / Rakesh Rajani, 157
13 The Micro–Macro Gap. Bridging the Micro–Macro Gap: Gaining Capacity by Connecting Levels of Development Action / Jan Ubels, Rinus van Klinken and Hendrik Visser, 167
14 Working with Value Chains. Using Multi-Stakeholder Processes for Capacity Development in an Agricultural Value Chain in Uganda / Duncan Mwesige, 180
15 Engaging with Community-based Organizations. Lessons from Below: Capacity Development and Communities / Schirin Yachkaschi, 194
16 Leadership Development. Leadership, the Hidden Factor in Capacity Development: A West African Experience / Brigitte Dia and Jan Willem Eggink, 208
17 Knowledge Networking. Learning Together: Knowledge Networks in Capacity Development Initiatives / Geoff Parcell, 225
PART IV: IMPROVING ON RESULTS
18 Measuring Capacity Development. Combining the ‘Best of Two Worlds’ in Monitoring and Evaluation of Capacity Development / David Watson, 239
19 Time Matters. Effective Capacity Development: The Importance of Connecting Time Frames / Heinz Greijn and Alan Fowler, 250
20 Self-Reflection. Monitoring and Evaluation for Personal Learning / Bruce Britton, 264
21 Accountability and Learning. Exploding the Myth of Incompatibility between Accountability and Learning / Irene Guijt, 277
PART V: LOOKING AHEAD
22 Taking Stock. Learning about the Field of Capacity Development: Characteristics, Practitioner Challenges and Future Perspectives / Jan Ubels, Alan Fowler and Naa-Aku Acquaye Baddoo, 295
23 A Capacity Development Market? Stimulating the Provision of Local Capacity Development Support / Jan Ubels, 307
24 Becoming Professional. A Professional Field in Formation? / Naa-Aku Acquaye Baddoo, Jan Ubels and Alan Fowler, 323