"The guide aims to make what community engagement practitioners do visible and demonstrate why it matters. We’re not walking Rolodexes for reporters to tap, nor are we party planners or social media administrators. We create spaces and processes for the people we want to serve to articulate their experiences and collaborate with our newsrooms to report them. This takes more time and effort than you might think. It involves a lot of unglamorous labor, such as coordinating meetings, taking and distributing notes, following up with people about tasks, facilitating group processes, and developing partnerships — skill sets that are not often celebrated in newsroom culture, but whose absence is felt acutely when they are missing. This guide is about what engagement looks like and what it takes to do it well. My hope is that it fuels colleagues’ efforts nationwide who struggle for recognition and support in newsroom workflows, as well as helps editors and reporters realize that engagement is not separate from editorial, but plays a fundamental role in crafting relevant, powerful, and nuanced journalism." (Page 5)
Introduction: Listening to Meadowview, 3
Step One: Get team buy-in to meet people where they are, 7
Step Two: Focus on communities’ strengths, listen, and share back, 11
Step Three: Use your momentum to bring people together, 14
Step Four: Be responsive to what you learn, 18
Step Five: Make lasting changes to your reporting process, 23