Document details

Human Rights Guidance for the Mobile Industry

London: GSMA (2020), 23 pp.
"The aim of this document is to provide an introduction for companies to consider the relevance of the following issues for their operations, as well as inspiration and resources to begin to formalise their management of human rights. It is recognised that many of these issues cannot be solved by one company alone and require collaboration across the mobile sector and working with other stakeholders. For each of the human rights issues covered here, the guidance: explains and defines what the human rights issue is and why it is salient for the mobile industry; outlines steps mobile operators can consider taking to operate responsibly and manage related risks; suggests examples of potential indicators that could be used to measure and report progress; briefly introduces supporting initiatives and resources in the sector that address these issues; and provides some case studies from GSMA members on addressing the topic." (Page 3)
Human rights issues guidance, 3
Privacy and freedom of expression, 4
Child rights and safety online, 9
Child labour, 12
Forced labour, modern slavery and human trafficking, 14
Other labour standards, 16
Conflict minerals, 18
Community impacts from building and maintaining infrastructure, 22