"The objective of this study is to look at how two prominent Arab-language news organisations, BBC Arabic and Al Jazeera Arabic (AJA), have used social media and user-generated content — photos, videos and comments — to provide coverage of the uprising in Syria. Due to the unique pressures in co
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vering Syria, especially in the early months of the uprising, how did these news organizations manage the heavy use of UGC and social media while being true to their editorial guidelines? How have the news organizations in this study verified this material? With activists playing a role in producing and distributing this material, how have the news organizations informed their audiences of the provenance of this material? In terms of UGC management both BBC Arabic and Al Jazeera Arabic publish information about their corporate-wide editorial guidelines that set out guidance for dealing with sources and assuring transparency for their audiences. In the case of the BBC generally, there is very detailed guidance about user-generated content for news. An investigation into the verification practices at BBC Arabic and Al Jazeera Arabic indicates that detailed guidance is in place." (Executive summary, page 3)
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