"This chapter examines the root causes, development, and corrosive effects of the progressive “capture” of influential media by populist governments and other vested interests in Central and Eastern Europe over the past 20 years. Many countries in the region have proved vulnerable to media captu
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re due to the weakness and partisan manipulation of democratic institutions in post-communist societies. In Russia, Hungary, and Poland, political forces have variously used oppressive laws and arbitrary penalties, intimidation and coercion, and regulatory and financial controls as well as inducements to gain a dominant share of media markets, advance their self-interested goals, and propagate their hold on power. The widespread instrumentalization of the media for political and economic gain represents an existential challenge to media diversity and the ethical principles of journalism, and has undermined media independence and the essential role of a free press as a public watchdog. Governments and their allies have promoted unethical practices by captive media including falsehoods and propaganda, biased reporting, intense pressures to self-censor, and smear campaigns aimed at discrediting opponents and suppressing critical voices. This analysis exposes the extent of the damage done and the immensity of the task of restoring conditions for media freedom to flourish." (Abstract)
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"Speaking of trust in the Catholic Church necessarily leads to talking about the management of the crisis of clerical sexual abuse by its leaders. The focus is on managing responsibility and information, with case studies by Paulina Guzik and Patrick O'Brien. The first deals with the case of Poland,
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emphasizing the need for accountability and suggesting five actions to regain trust. O'Brien offers a map of the management of abuses in the 197 dioceses of the United States, and points to transparency in communication and government as a key to regaining trust. As you will read in these pages, neither the communicator nor the communication serves to mask a negative reality. The institution must justify its existence only if it is a good for society, even if it makes mistakes. This question is approached from a theological point of view: Is it still possible to trust the Church? To answer this question, Marco Vanzini highlights the tensions that characterize and define the identity of the Church: such as her divine origin and her human composition, or the inner coexistence of holiness and sin, among others. On the other hand, Gabriel Magalhães, taking a cue from passages of sacred and universal literature, invites reflection on the contrast between human and divine justice, highlighting the excessive and almost ‘scandalous’ nature of divine mercy. Faced with the reality of a certain human solidarity in evil, he explores the need for collective guilt and forgiveness as a common horizon that allows trust to be recovered at the social level.
It is precisely ‘the Church communicator’ on whom the article by Professors Gil and Gili puts the focus. His role as spokesman for an institution and bearer of a message gives him great responsibility. The credibility that he demands and needs, the authors maintain, depends to a great extent on his human and professional virtues. Creative fidelity, reliable transmission of an ideal and embodiment of the values he communicates are expected from him. Internal communication in organizations, with the transformation of the channels through which trust travels – more horizontal and collaborative than vertical and hierarchical (Botsman Citation2017) – represents a challenge for those who govern the organization. Receiving trust from the leadership in turn generates confidence in the workers. To put these ‘spirals of trust’ into action, Gara and La Porte analyze one of the most important moments in the relationship between an employee and an organization: recruitment. Trust, they say, must be considered one of the great strategic tools of the Human Resources department.
In the legal field, Moreno and Díaz show with a case study the ‘legal defense of corporate reputation’, where law and communication work in a complementary way. In recent years, especially with the digital revolution, new fields of interaction have opened up with their own followers, as well as new spaces for vulnerability (e.g. privacy, personal data, copyright…). In this context of the Internet, the authors present the crisis of reputation of an NGO linked to the Church and show how law and communication are two strategic tools of the organizations destined to collaborate. Looking at trust management in the public sector is a necessary source of inspiration for an institution like the Church. María José Canel conducts the academic interview with Steven Van de Walle on trust in public administration. He deals with a wide range of topics: from the ways of measuring trust and its typologies, to the influence of emotions on the inspiration of trust. The interview offers some comparative considerations between some other institutions, such as NGOs, and the Church. It also includes a final reflection on the new scenario created by COVID-19, which is testing citizens’ trust in the state and the health system.
In the public sphere, the management of vulnerability takes on a particular nuance in the case of high reliability organizations, entities that by their nature must avoid errors at all costs (Lekka Citation2011). Sanders takes the criteria of the HROs as her model to measure the trust that the British government has earned (or lost) with its public communication during the pandemic generated by the COVID-19, a situation that has tested the strength of social relations – especially trust toward public services – and that will merit another special issue of this journal." (Editorial: Contents of the special issue, pages 295-296)
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"The Global Journalist in the 21st Century systematically assesses the demographics, education, socialization, professional attitudes and working conditions of journalists in various countries around the world. This book updates the original Global Journalist (1998) volume with new data, adding more
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than a dozen countries, and provides material on comparative research about journalists that will be useful to those interested in doing their own studies. The editors put together this collection working under the assumption that journalists' backgrounds, working conditions and ideas are related to what is reported (and how it is covered) in the various news media round the world, in spite of societal and organizational constraints, and that this news coverage matters in terms of world public opinion and policies. Outstanding features include:"Coverage of 33 nations located around the globe, based on recent surveys conducted among representative samples of local journalist, comprehensive analyses by well-known media scholars from each country, a section on comparative studies of journalists and an appendix with a collection of survey questions used in various nations to question journalists" (Publisher description)
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"During this period of rapid and significant change in journalistic practices, journalism educators are re-examining their own profession and contributing to the invention of new models and practices. This edited volume of studies by respected international scholars describes the diverse issues jour
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nalism educators are grappling with and the changes they are making in purpose and practice. The book is organized into three sections -- education, training and employment - that explore common themes:
" How the assumptions embedded in journalism education are being examined and revised in the light of transformative changes in communication;
" How the definitions of journalism and journalists are broadening in scope and what this means for educators;
" How newsrooms and training programs around the world are being re-examined and made more effective." (Publisher description)
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"Ethics and Journalism provides a comprehensive overview of the main approaches to ethical enquiry in Western journalism. It examines the ethical dilemmas faced by journalists in all areas of the media and sets out ways of achieving ethical journalism. Ethics and Journalism explores such subjects as
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: private lives and the public interest, relations to sources and coverage of death, disease and destruction; examines the role of regulation and self-regulation of the media industry; discusses strategies of good journalism; thoroughly examines the role of industry codes." (Publisher description)
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