"Because of its relatively well-developed, highly urbanised economy and high penetration of mobile internet access, the platform economy took off quickly in South Africa, with international players vying for market share and local platforms pursuing more innovative approaches. Digital labour platfor
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ms have offered new earning opportunities to many in the country, but concerns have been raised about the quality of jobs created, and whether they meet standards of decent work. South Africa was one of the pilot countries for the Fairwork Project. This article describes the specific conditions which supported the take-off of location-based digital labour platforms in South Africa, explains the methodology used for pursuing the Fairwork research, discusses ratings outcomes based on the empirical research and summarizes the action research component of the project—with particular attention paid to outcomes for workers. We also list some of the lessons that were learnt and give a critical reflection on the project in the hope of assisting other researchers investigating the fourth industrial revolution, the gig economy, and decent work standards, especially in the Global South." (Abstract)
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"This fourth Fairwork report for South Africa continues to chart the evolution of the national platform economy. In South Africa, digital labour platforms hold the potential to reduce the extremely high levels of unemployment and inequality. However, the annual South African Fairwork ratings also p
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rovide evidence that platform workers, as in so many countries worldwide, continue to face unfair work conditions and lack the benefits and protections afforded to employees." (Executive Summary)
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"The pandemic made inequality, discrimination, exclusion and structural inequity more palpable, and rather than stagnating in indignation, it reactivated a sense of rebellion and contestation. The strength and sharpness with which we connect social justice, gender justice, environmental justice, eco
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nomic justice and racial justice with the potentials and limitations of digital technologies is undeniable. Using this intersectional lens, we need to document and build our own narratives about the challenges that we face related to the impacts of the pandemic and reflect on how our advocacy priorities as well as the ways we do advocacy are changing and keep being modified and adjusted. At APC we have strengthened capacity to design and implement collective and contextual community responses to the multiple challenges and crises that we face, while having a greater awareness of the kind of global responses that should be prioritised, based on shared but differentiated responsibilities [...] GISWatch 2021-2022 focuses on responses to some of the fundamental questions brought by the pandemic to inform civil society’s advocacy around digital technology issues and their potential to shape future horizons. As illustrated on our cover, a sustained struggle will be necessary in the years ahead, but not only in the public spaces. A nuanced approach to advocacy will be essential to open multiple ways to bring about positive change." (Preface, page 6)
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