"Technology has driven major change in some areas of humanitarian response, but its use can also be biased and blind to risks. A tendency towards techno-optimism risks avoiding fundamental questions around the limits of technology, the role of the private sector (including local and regional technology entrepreneurs) and identifying when technology is and is not useful. Technology is not inclusive by nature. The humanitarian digital divide exists and there is growing awareness of this, but the humanitarian system is currently focused mainly on digital risks, meaning insufficient attention is placed on questions of how to root digital tools in a more inclusive framework. We need to go beyond token moves to more inclusive digital approaches and really delve into what is required for genuine change." (Conclusions, page 23)