"This volume juxtaposes the global discourse on ICT-D and telecentres with in-depth empirical case studies on the pattern of access and use of telecenters in rural India to draw implications for policy and practice. It suggest that access and use of telecentres and their services are mediated by the multiple contexts in which they are embedded. While they provide opportunities for people to interact with new technologies, their impact has been mainly in terms of convenience provided by some of the services vis-a-vis existing alternate channels. Particular telecentre models have brought about some change, but this is only when there was a match between the services provided and the local demand for particular information and services. The delivery structure services in terms of user fee, need for reading and computing skills, and linkages with existing institutional context have further shaped access and use. The efficacy of telecentres in generating new jobs in rural areas, increasing efficiency and reach of e-Governance and other basic services, enhancing livelihoods and the well-being of the people, and overcoming the rural-urban divide has been limited." (Publisher description)