"The five reports that make up this collection are variously concerned with humanitarian aid, social and cultural evolution, crisis response, the mitigation of cultural divides, and political unrest. The themes that bind them are an international movement towards public safety; a trust-based relatio
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nship between states and citizens; community led social development; and the capacity of social media and big data to make use of, and amplify, the thoughts and voices of under-represented elements of society. Importantly, the reports also begin to question the inluence these violent contexts are having on the development of social media, where communities in crises utilise and shape these new technologies though real-time engagement. The potential of these media is being maximised to such an extent that these platforms are under strain, and developers are increasingly learning how to adapt to the needs of a variety of audiences in volatile contexts." (Introduction, page 6)
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"This article describes an interdisciplinary and theory-based radio campaign that has been developed to counteract, and sensitize citizens to hate speech in the Democratic Republic of the Congo (DRC). The article provides a brief overview of the instrumentalization of hate speech and the violent eff
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ects it has had in the Great Lakes region of Africa. A summary of the most recent events in the DRC is given. Here, hate speech was used in the presidential election campaigns in 2006, contributing to a polarization of the country and giving the campaign an ethnic underpinning. A radio program developed to counteract hate speech during the election campaigns is described. Its theoretical basis, the application of Staub’s (1989) theory of the evolution of mass violence to hate speech, is presented. Based on this and other relevant psychological concepts, characteristics and psychological aspects of hate speech are summarized, and markers and guidelines are provided that allow listeners to detect and counteract hate speech." (Abstract)
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