"This report is an invitation to grapple with the complex interplay between infrastructure, media systems, civil society, and public sector institutions. Our findings suggest that effective policy solutions must: acknowledge the historical, political, economic, and social forces that shape informati
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on flows and sociotechnical systems; develop holistic approaches that consider the entire ecosystem rather than isolated interventions; understand how data governance and AI systems fundamentally influence information production, dissemination, and consumption; use a wider array of authorities and policy tools to create legal, regulatory and normative frameworks that protect democratic values while empowering communities and individuals who are embedded in increasingly opaque sociotechnical systems. By exploring both individual-level phenomena and systemic dynamics, this report suggests how legislative, regulatory, competition, education and other public authorities as well as tech platforms and citizens themselves all have a role to play in cultivating information ecosystems where democracy can better thrive." (Foreword by Courtney Radsch, page v-vi)
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"The five reports that make up this collection are variously concerned with humanitarian aid, social and cultural evolution, crisis response, the mitigation of cultural divides, and political unrest. The themes that bind them are an international movement towards public safety; a trust-based relatio
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nship between states and citizens; community led social development; and the capacity of social media and big data to make use of, and amplify, the thoughts and voices of under-represented elements of society. Importantly, the reports also begin to question the inluence these violent contexts are having on the development of social media, where communities in crises utilise and shape these new technologies though real-time engagement. The potential of these media is being maximised to such an extent that these platforms are under strain, and developers are increasingly learning how to adapt to the needs of a variety of audiences in volatile contexts." (Introduction, page 6)
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