"During the COVID-19 crisis, journalists doubled efforts to keep societies informed, safe, and disease-free. The study examines and compares specific challenges that journalists, based in diverse world regions, confronted during the COVID-19 pandemic. A survey was conducted with 215 journalists work ... ing in 45 countries, following geographical and gender balance, to analyse journalistic skills, information and pressures received, institutional support provided by national authorities and international organizations, actions against disinformation and fake news, as well as the impact that the crisis would have on journalism. The paper shows key differences in the experiences of journalists regarding the world region highlighting the complexity of the media ecosystems and the various challenges that local journalists had covering the pandemic. After mapping those challenges, the paper tries to list key strategies to position and strengthen journalism upon future crises and to highlight the relevance of professional media as a crucial element in crisis management." (Abstract) more

"The Best Practice Guide gives a general overview of new media in Iraq, Jordan, Lebanon, the Palestinian Territories and Syria. It analyses new media experiences acquired in conflict and post conflict areas, presenting best practice examples and recommendations developed by the workshop participants ... on how to use new media as a tool to facilitate peace and dialogue in the region. The Pedagogical Toolkit contains a series of articles by experts on new media. It formed the basis of the training sessions at the “Arab New Media for Peace and Dialogue Workshop” and provides useful, practical insight into the field of new media within the region and in other contexts." (Preface) more