Toolbox Management & Financing

Management & Financing

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Faith-Based Organisational Development (OD) with Churches in Malawi

Rick James

International NGO Training and Research Centre (INTRAC) (2009), 10 pp.

"Church-based development organisations are distinct from secular NGOs. They have particular organisational features. These are the source of their potential value added, but also their major challenges. Good organisation development (OD) needs to be tailored to these specific contextual characteris ... more

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Using Training to Build Capacity for Development: An Evaluation of the World Bank's Project-Based and WBI Training

Washington, DC: World Bank (2008), xxiv, 118 pp.

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Organisational Capacity Building Manuals

Michele Gaudrault

Geneva: World Vision (2008), 746 pp.

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Planning, Monitoring and Evaluation in Development Organisations: Sharing training and facilitation experiences

John DeConinck, Khilesh Chaturvedi, Ben Haagsma, Hans Griffioen, Mariecke van der Glas

New Delhi et al.: Sage; Interkerkelijke Organisatie voor Ontwikkelingssamenwerking (icco); Cordaid (2008), xv, 200 pp.

"Planning, monitoring and evaluation (PME) remains a challenge for many development organisations in spite of countless PME workshops, experts and manuals. Yet, we believe that effective PME is essential for organisational survival (and therefore for sustainable development) and that this can be nur ... tured through careful and sensitive PME training and facilitation. We do not propose here a PME manual: our aim in these pages is rather to share some of our real-life experiences as PME facilitators and to offer suggestions to support PME processes, with a focus on civil society organisations. As a group of facilitators who have worked on PME issues in different contexts, we realised that we confronted three common challenges: 1. First, a perception of PME as imposed, ‘technical’ and expensive [...] 2. Second, in terms of PME contents, there is a frequent focus on a particular project, or programme, rather than on the wider organisation, its reason for existence and the broader context in which it operates [...] 3. Third, we see PME support processes that emphasise training workshops which, however well delivered, seldom lead to successful PME application, let alone sustained use. This refl ects the limits of a one-shot method, as opposed to a more process-oriented approach, where PME is about day-to-day activities and attitudes, rather than ‘PME events’. So why this book? While we work in various countries, for different organisations and in different roles, we propose to share experiences that refl ect these common challenges and help to: 1. Embrace a ‘total organisation’ approach to PME, not only rooted in programmes, or projects, but with a wider perspective: that of the ‘total organisation’, with its financial dimension, its environment, its collaborators and competitors, in a context informed by local and national cultures [...] 2. Enhance custom-made PME. We have found that PME support is rarely effective if it is not customised to a particular organisation and its stakeholders [...] 3. Bring PME into daily learning practice so that it becomes part of mental processes within a partner organisation, changing mindsets and attitudes, while refl ecting contexts and capacities." (Pages 3-5) more

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Assessing Organizational Performance: Self-Help Kit

Ottawa: International Development Research Centre (IDRC) (2007), 111 pp.

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Capacity Building for NGOs: Making it Work

Rick James, John Hailey

Oxford: International NGO Training and Research Centre (INTRAC) (2007), 103 pp.

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Mapping Dialogue: A Research Project Profiling Tools and Processes for Social Change

Pioneers of Change Associates

Johannesburg: Deutsche Gesellschaft für Technische Zusammenarbeit (GTZ) (2006), 86 pp.

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Organisational Learning in NGOs: Creating the Motives, Means and Opportunity

Bruce Britton

Oxford: International NGO Training and Research Centre (INTRAC) (2005), 56 pp.

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Capacity Building for Local NGO's: A Guidance Manual for Good Practice
Key Guidance

Lainie Thomas

London: Catholic Institute for International Relations (CIIRICD) (2005), 217 pp.

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Rising to the Challenges: Assessing the Impacts of Organisational Capacity Building

John Hailey, Rick James, Rebecca Wrigley

Oxford: INTRAC (2005), 29 pp.

"This Praxis Paper offers a brief overview of current thinking and practice in relation to the impact assessment of organisational capacity building interventions. The paper highlights some of the conceptual, methodological and practical challenges (issues of clarity, power and culture, among others ... more

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Aprendizaje organizacional en ONG: Creando el motivo, los medios y la oportunidad

Bruce Britton

Oxford: International NGO Training and Research Centre (INTRAC) (2005), 73 pp.

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A Funder's Guide to Organizational Assessment: Tools, Processes, and Their Use in Building Capacity

Lori Bartczak (ed.)

Saint Paul: Fieldstone Alliance; Grantmakers for Effective Organizations (GEO) (2005), 197 pp.

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Assessing Organizational Communication: Strategic Communication Audits

Cal W. Downs, Allyson D. Adrian

New York; London: Guilford Press (2004), xi, 292 pp.

"This essential guide offers a detailed framework for assessing communication processes within an organization and using the results to develop improved organizational strategies. Presented in clear, accessible prose are the "tools of the trade" for planning and initiating audits, gathering data usi ... more

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Storytelling in Organizations: Why Storytelling is Transforming 21st Century Organizations and Management

John Seely Brown, Stephen Denning, Katalina Groh

Burlington, MA; Oxford: Elsevier Butterworth-Heinemann (2004), xiii, 192 pp.

"This book tells how four busy executives, each coming from a different background, each with a very different perspective, were surprised to find themselves converge on the idea of narrative as an extraordinarily valuable lens for understanding and managing organizations in the 21st century. It ref ... more

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Promoting Institutional and Organisational Development: A Source Book of Tools and Techniques

David Wilson, Lindsay Beaton

London: Department for International Development (DFID) (2003), 52 pp.

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Ownership, Leadership and Transformation: Can We Do Better for Capacity Development?

Carlos Lopes, Thomas Theisohn

New York: Earthscan (2003), 355 pp.

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Evaluating Capacity Development: Experiences from Research and Development Organizations Around the World

Douglas Horton et al.

The Hague; Wageningen; Ottawa: International Service for National Agricultural Research (ISNAR); Technical Centre for Agricultural and Rural Cooperation (CTA); International Development Research Centre (IDRC) (2003), xviii, 170 pp.

"The perspective that informs this important book is that every evaluation of a capacity development effort should itself contribute to the capacity development effort and ultimately to the organization’s performance. This is a revolutionary idea in evaluation. With the idea have come the question ... more

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Organizational Assessment: A Framework for Improving Performance

Charles Lusthaus, Marie-Hélène Adrien, Gary Anderson, Fred Carden, George Plinio Montalván

Ottawa: International Development Research Centre (IDRC); Inter-American Development Bank (IDB) (2002), 202 pp.

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People and Change: Exploring Capacity Building in NGOs

Rick James

Oxford: INTRAC (2002), 161 pp.

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Fundamentals of Organizational Communication: Knowledge, Sensitivity, Skills, Values

Pamela Shokley-Zalabak

Boston: Allyn and Bacon, 5th ed. (2002), 496 pp.

Capacity Building for Local NGO's: A Guidance Manual for Good Practice Key Guidance

Capacity Building for Local NGO's: A Guidance Manual for Good Practice
Key Guidance