"Changes arising from capacity strengthening work can sometimes be measured directly. A range of tools and methodologies can also be used to help assess capacity change. Most of these were not designed specifically with capacity strengthening in mind, but can easily be adapted for the purpose. CSOs
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engaged in capacity strengthening work often use multiple M&E tools and methodologies in combination." (Introduction)
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"Organisational assessment (OA) tools are designed to assess organisational capacity, and plan capacity development initiatives. Sometimes they are used for monitoring and evaluation (M&E) purposes as well. There are two main ways of using OA tools for M&E. One is to develop an action plan based on
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the OA, and monitor it over time. The other is to repeat the OA at a later date to assess what has changed, and why." (Introduction)
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"Capacity strengthening is a process in which people and/or organisations are provided with external support to enhance and maintain their capacity over time. It can be a complex process, involving multiple actors, methods and influences. Monitoring and evaluation should always be designed to suppor
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t the capacity strengthening process, and should never undermine it." (Page 1)
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"Planning, monitoring and evaluation (PME) remains a challenge for many development organisations in spite of countless PME workshops, experts and manuals. Yet, we believe that effective PME is essential for organisational survival (and therefore for sustainable development) and that this can be nur
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tured through careful and sensitive PME training and facilitation. We do not propose here a PME manual: our aim in these pages is rather to share some of our real-life experiences as PME facilitators and to offer suggestions to support PME processes, with a focus on civil society organisations. As a group of facilitators who have worked on PME issues in different contexts, we realised that we confronted three common challenges: 1. First, a perception of PME as imposed, ‘technical’ and expensive [...] 2. Second, in terms of PME contents, there is a frequent focus on a particular project, or programme, rather than on the wider organisation, its reason for existence and the broader context in which it operates [...] 3. Third, we see PME support processes that emphasise training workshops which, however well delivered, seldom lead to successful PME application, let alone sustained use. This refl ects the limits of a one-shot method, as opposed to a more process-oriented approach, where PME is about day-to-day activities and attitudes, rather than ‘PME events’. So why this book? While we work in various countries, for different organisations and in different roles, we propose to share experiences that refl ect these common challenges and help to: 1. Embrace a ‘total organisation’ approach to PME, not only rooted in programmes, or projects, but with a wider perspective: that of the ‘total organisation’, with its financial dimension, its environment, its collaborators and competitors, in a context informed by local and national cultures [...] 2. Enhance custom-made PME. We have found that PME support is rarely effective if it is not customised to a particular organisation and its stakeholders [...] 3. Bring PME into daily learning practice so that it becomes part of mental processes within a partner organisation, changing mindsets and attitudes, while refl ecting contexts and capacities." (Pages 3-5)
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"This Praxis Paper offers a brief overview of current thinking and practice in relation to the impact assessment of organisational capacity building interventions. The paper highlights some of the conceptual, methodological and practical challenges (issues of clarity, power and culture, among others
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) and then goes on to provide an overview of some of the practical approaches that have been adopted by NGOs and CSOs to overcome these challenges. It is a thought piece designed to engage practitioners (particularly those from developing and transitional countries) in a fruitful debate." (Executive summary)
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"The perspective that informs this important book is that every evaluation of a capacity development effort should itself contribute to the capacity development effort and ultimately to the organization’s performance. This is a revolutionary idea in evaluation. With the idea have come the question
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s: Can it be done? And, if it is done, what will be the consequences? This book elucidates and deepens the idea, shows it can be done, and examines the consequences, both intended and unintended, of engaging in capacity development evaluation." (Foreword)
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"The tools and tips of this handbook go beyond measuring the impact of programmes, products and services by integrating techniques of formative assessment, in which the assessment team helps the organization become more effective in meeting its goals. The model is flexible and adaptable to any type
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or size of organization. This book will be of use to any organization that is initiating a process of self-assessment, internal change, or strategic planning. It will particularly appeal to academics and professionals involved in organizational development and evaluation." (Catalogue Intermediate Technology Publications 2000)
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